At the Best Western Plus Big America you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Big America will stand out among other hotels in Santa Maria,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Big America will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers praised the cleanliness of the rooms and common areas, although some reported issues with odors and mold.
Customer Service
The staff received positive feedback for being friendly and accommodating, though there were complaints about management's responsiveness to issues.
Breakfast Quality
The breakfast offerings were generally well-received, with a variety of options, but some guests noted that items ran out or were not replenished.
Noise Levels
Several reviews mentioned noise disturbances from outside or other guests, impacting the overall comfort of the stay.
Value for Money
Guests appreciated the affordability and value of the hotel, especially for families and pet owners.
MV
Manasa Vankayalapati
Dec 30, 2025
4.0
Place was fine for a family .. except shower water was almost cold. We were there for a night, so didn’t ask for help
AW
Alan Whiteman
Dec 29, 2025
5.0
Clean, quiet, and spacious. I surprisingly comfortable budget inn. The complimentary breakfast was fairly decent and it had something for everybody.
DD
d dammen
Dec 28, 2025
5.0
Good value and dog friendly with no additional fees for a dog. The room was clean, comfortable and quiet.
The room had a nice size refrigerator and a microwave. The bathroom was large. Nice lighting and a large full length mirror.
Breakfast is available with both hot and cold items. Tip only.
I was outside the room while it was still dark out to potty the dog and noticed security type personal keeping an eye on the parking lot. Very much appreciated!
EW
E Wise
Dec 23, 2025
5.0
The hotel employees are always super nice when we stop here. The rooms are clean and comfortable.
JP
Jorge P
Dec 5, 2025
2.0
I often stay in Santa Maria for work and need reliable internet and a desk for video conferences. My schedule runs from 11 AM to 1 PM, so I requested a late check-out until 1 PM. The staff only allowed 12:30 PM, and despite asking twice for a note in the system, I was interrupted before that time. Strict rules with no flexibility made my stay inconvenient, and I will choose another hotel that can accommodate a 1 PM check-out. On the positive side, the room itself was very comfortable.