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Welcome to the Holiday Inn Express & Suites, Santa Cruz
Our hotel's location offers free breakfast & easy access to the Boardwalk, picturesque beaches, towering redwoods and terrific shopping.You can relish the comforts of home when you choose to stay at the Holiday Inn Express® Hotel & Suites Santa Cruz. Our new hotel is the perfect starting point for a trip to Northern California. Corporate guests appreciate our business amenities and the location of our hotel in Santa Cruz, CA. We are located near local businesses such as Plantronics, Santa Cruz County Offices and UC Santa Cruz. We offer free high-speed, wireless Internet access and a 24-hour Business Center, so you can stay productive while you travel. The family might love a ride on the Roaring Camp Railroad through the Redwood forest. It's easy to take a vineyard tour, indulge in shopping at the Capitola Village or take a stroll along the Santa Cruz wharf. Our hotel in Santa Cruz, CA has outstanding amenities like a well-equipped Fitness Center, a Sauna and a sparkling, outdoor pool and guest patio. Our contemporary rooms pamper you with HDTV and iPod docking stations. There's even a free, hot breakfast. Discover why we're the best choice among hotels in Santa Cruz, CA.
Location
Holiday Inn Express & Suites Santa Cruz by IHG
1410 Ocean Street, Santa Cruz, CA
95060, United States
Hours
Reviews
3.9
889 reviews
5 stars
380
4 stars
263
3 stars
104
2 stars
46
1 star
96
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including mold in bathrooms, dirty floors, and unclean bedding.
Staff Performance
While some guests praised friendly staff, many reported rude or unhelpful service, particularly from management.
Breakfast Quality
Breakfast offerings received mixed reviews, with complaints about food running out and poor quality, while some guests enjoyed the variety.
Parking Concerns
Guests frequently mentioned tight parking spaces and additional fees, with some expressing frustration over the lack of available parking.
Room Condition
Rooms were described as outdated or in need of maintenance, with issues such as uncomfortable beds and malfunctioning amenities.
- SSsixtos auto repair sixtosJun 12, 20232.0Beds are comfortable, parking spots seem to be very tight. Breakfast items ran out and took about 15 minutes to wait for more. Pancake machine was out of order all 2 days we were there
- KOKaren OliverMar 26, 20235.0The rooms was clean and the people was very polite and said anything u need let us know
- SPSamuel PinedaJul 26, 20214.0Breakfast was great, servers were awesome. Parking is a little tight especially since my truck is tall and big tires, just made it by a couple of inches. Rooms were clean but only had 2 towels for 4 guest and had to ask for them. There wasn't a shower floor mat and was told they had no more available. I would come back hopefully in better times due to this covid , I'm sure they could have done better.
- ACA.M. CRUSHERJun 12, 20205.0✅👍🏿💯
- BWbilly websterFeb 5, 20185.0Great friendly staff beautiful room and high quality ammenties. I travel for work alot and this was vacation time but this was by far the best hotel I've stayed in
Frequently Asked Questions About Holiday Inn Express & Suites Santa Cruz by IHG
Does Holiday Inn Express & Suites Santa Cruz provide accessible parking?
Yes, the hotel offers accessible parking for guests with mobility needs.
Is breakfast included in the stay at Holiday Inn Express & Suites Santa Cruz?
Yes, complimentary buffet breakfast is available for all guests.
What are the check-in and check-out times at Holiday Inn Express & Suites Santa Cruz?
Check-in is at 3 PM and check-out is at 11 AM.
Does the hotel allow pets such as cats and dogs?
No, pets including cats and dogs are not allowed at this property.
Is there Wi-Fi available at Holiday Inn Express & Suites Santa Cruz?
Yes, free Wi-Fi is available in public areas for guests.
Are digital guest room keys available for convenience?
Yes, the hotel provides digital guest room keys to enhance your stay.
What nearby attractions are accessible from Holiday Inn Express & Suites Santa Cruz?
Guests can easily visit the Santa Cruz Boardwalk and Santa Cruz Beaches, both popular for entertainment and surfing.
Are there dining options close to Holiday Inn Express & Suites Santa Cruz?
Yes, nearby restaurants include The Habit Burger Grill for burgers and Firehouse Pizza for pizza lovers.
How can I access transportation near Holiday Inn Express & Suites Santa Cruz?
Guests can find convenience stores like 7-Eleven and gas stations such as Sav-On Gasoline nearby for travel needs.
Does the hotel offer any special services for families with children?
Yes, the hotel is kid-friendly and allows kids to stay free up to age 19.