What are the check-in and check-out times at Holiday Inn Express & Suites Santa Cruz?

Check-in is at 3 PM and check-out is at 11 AM.

Does the hotel allow pets such as cats and dogs?

No, pets including cats and dogs are not allowed at this property.

Is there Wi-Fi available at Holiday Inn Express & Suites Santa Cruz?

Yes, free Wi-Fi is available in public areas for guests.

Are digital guest room keys available for convenience?

Yes, the hotel provides digital guest room keys to enhance your stay.

What nearby attractions are accessible from Holiday Inn Express & Suites Santa Cruz?

Guests can easily visit the Santa Cruz Boardwalk and Santa Cruz Beaches, both popular for entertainment and surfing.

Are there dining options close to Holiday Inn Express & Suites Santa Cruz?

Yes, nearby restaurants include The Habit Burger Grill for burgers and Firehouse Pizza for pizza lovers.

How can I access transportation near Holiday Inn Express & Suites Santa Cruz?

Guests can find convenience stores like 7-Eleven and gas stations such as Sav-On Gasoline nearby for travel needs.

Does the hotel offer any special services for families with children?

Yes, the hotel is kid-friendly and allows kids to stay free up to age 19.

Brand Certified

Holiday Inn Express & Suites Santa Cruz by IHG

3.9

(889 reviews)

Get Directions Reserve Call Website

Business Details

1410 Ocean Street, Santa Cruz, CA

95060, United States

(831) 466-9100

https://www.ihg.com/holidayinnexpress/hotels/us/en/santa-cruz/srues/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express

Welcome to the Holiday Inn Express & Suites, Santa Cruz Our hotel's location offers free breakfast & easy access to the Boardwalk, picturesque beaches, towering redwoods and terrific shopping.You can relish the comforts of home when you choose to stay at the Holiday Inn Express® Hotel & Suites Santa Cruz. Our new hotel is the perfect starting point for a trip to Northern California. Corporate guests appreciate our business amenities and the location of our hotel in Santa Cruz, CA. We are located near local businesses such as Plantronics, Santa Cruz County Offices and UC Santa Cruz. We offer free high-speed, wireless Internet access and a 24-hour Business Center, so you can stay productive while you travel. The family might love a ride on the Roaring Camp Railroad through the Redwood forest. It's easy to take a vineyard tour, indulge in shopping at the Capitola Village or take a stroll along the Santa Cruz wharf. Our hotel in Santa Cruz, CA has outstanding amenities like a well-equipped Fitness Center, a Sauna and a sparkling, outdoor pool and guest patio. Our contemporary rooms pamper you with HDTV and iPod docking stations. There's even a free, hot breakfast. Discover why we're the best choice among hotels in Santa Cruz, CA.

Location

Holiday Inn Express & Suites Santa Cruz by IHG

1410 Ocean Street, Santa Cruz, CA

95060, United States

Get Directions

Hours

MondayOpen 24 Hours

TuesdayOpen 24 Hours

WednesdayOpen 24 Hours

ThursdayOpen 24 Hours

FridayOpen 24 Hours

SaturdayOpen 24 Hours

SundayOpen 24 Hours

Reviews

3.9

889 reviews

5 stars

380

4 stars

263

3 stars

104

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with cleanliness, including mold in bathrooms, dirty floors, and unclean bedding.

Staff Performance

Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions.

Breakfast Quality

Breakfast offerings received mixed reviews, with some guests enjoying the variety while others complained about food running out and poor quality.

Parking Concerns

Parking was frequently mentioned as a problem, with tight spaces and additional fees causing frustration for guests.

Room Condition

Rooms were described as outdated and in need of maintenance, with issues like noisy air conditioning and uncomfortable beds noted by several guests.

KB
Kimmery B
May 9, 2023
4.0
Comfy rooms, clean and decent beds. My biggest concern was with the lobby where breakfast was served. The garbage cans were filthy, and had old food stuck all over the swing lid. Food selection for light breakfast was excellent. Staff was busy but attentive.
IE
Isiah Escobar
Sep 16, 2021
5.0
Thoroughly satisfied with our stay here a night and day compared to the one in San Jose I'm sure you'll read my wife's review of both for a more detailed write up but I would definitely recommend
RR
Ryan
Jan 12, 2020
4.0
Clean and big. Nice underground parking garage. Feels nice and safe for the location. Clean as well.
JD
John Daniel
Feb 21, 2018
3.0
Nice hotel, newer decor, convenient location but not very walkable, they hit you for $7 to park, no biggie, but frustrating when it's the last thing you hear when checking in...

Frequently Asked Questions About Holiday Inn Express & Suites Santa Cruz by IHG

Does Holiday Inn Express & Suites Santa Cruz provide accessible parking?

Yes, the hotel offers accessible parking for guests with mobility needs.

Is breakfast included in the stay at Holiday Inn Express & Suites Santa Cruz?

Yes, complimentary buffet breakfast is available for all guests.

Brand Certified Facts from Holiday Inn Express & Suites Santa Cruz by IHG

This information is certified by Holiday Inn Express & Suites Santa Cruz by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

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