Business Details
About
Hotel
Daily Mandatory Charge includes: Santa Cruz Tourism Marketing District (TMD) Assessment & California Tourism Assessment
Hampton Inn by Hilton Santa Cruz West is a newly built hotel located off Highway 1 and one mile north the Pacific Ocean along the California coast in Santa Cruz, CA – 40 miles south of San Jose International Airport and 45 miles north of Monterey. Visit West Cliff Drive, Natural Bridges State Beach, Lighthouse Field State Beach, Seymour Marine Discovery Center, the Warf and the Santa Cruz Beach Boardwalk all within 2 miles of the hotel. The hotel is walking distance to Cat & Cloud Coffee, Starbucks, Safeway, and Upper Crust Pizza. The property is in an ideal location to experience some of Santa Cruz’s most popular breweries and wineries including: Humble Sea Brewing Co., Santa Cruz Mountain Brewing, West End Tap Kitchen, MJA Vineyards -Westside Tasting Room, Rexford Winery, Venus Spirits Tasting Room, Swift Street Courtyard and Stockwell Cellars – all a walking distance from the hotel. The property offers a guest laundry room, state of the art fitness room, digital key, free breakfast and free parking.
Location
Hours
Reviews
4.4
245 reviews
5 stars
164
4 stars
47
3 stars
13
2 stars
9
1 star
12
What are people saying?
AI-generated from recent customer reviews
Staff Service
Mixed reviews on staff friendliness and responsiveness, with some praising helpfulness while others reported rudeness and indifference.
Cleanliness
Overall, many guests found the hotel clean, but there were significant complaints about unclean rooms and poor housekeeping.
Noise Issues
Numerous guests reported significant noise from the street and other rooms, impacting their comfort and sleep.
Breakfast Quality
Breakfast received positive feedback for variety and quality, though some guests experienced issues with availability.
Parking Concerns
Parking was noted as tight and difficult for larger vehicles, with some guests mentioning safety concerns.
- RFRichard Flowers5 days ago5.0Incredibly nice rooms… super comfortable. Stayed here two nights while I was visiting Santa Cruz. It’s in a nice, quiet part of town with plenty of amenities nearby. Would very much stay here again.
- STShelley TakahaOct 31, 20253.0Loud street noise during night. Toilet paper holder broken. Parking spots very narrow. The front desk worker at check in was kind and friendly. Will not return due to street noise.
- BRBecca RoseOct 25, 20253.0Overall had a very positive stay - hotel is clean, friendly, and well-located. But the beds… The mattress was extremely firm and the pillows offer no support. Woke up aching in the morning because of how firm the mattress was.
- ASArden ShearerOct 14, 20251.0Stayed here for our wedding, we were told to be quiet and then I heard other rooms making noise all night and in the end we were charged for “noise complaints”. Treated very poorly by this establishment and will never return. Not a good experience. Please avoid at all costs. Rude unfriendly staff.
- RGR GAug 23, 20254.0It's a nice hotel. My main complaint is that the windows do not block the street noise and there is A LOT. Santa Cruz seems to have no enforcement of public disturbance. A high percentage of the vehicles have no mufflers.
Frequently Asked Questions About Hampton Inn Santa Cruz West
What are the check-in and check-out times at Hampton Inn Santa Cruz West?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with a stay at Hampton Inn Santa Cruz West?
Yes, a free buffet breakfast is available for guests.
Does Hampton Inn Santa Cruz West allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at Hampton Inn Santa Cruz West?
Yes, free self-parking is provided for guests.
Is the Hampton Inn Santa Cruz West accessible for guests with mobility needs?
Yes, the hotel features accessible parking and an accessible elevator for mobility accessibility.
What fitness amenities does Hampton Inn Santa Cruz West offer?
Guests can use the free fitness center equipped with elliptical machines and treadmills.
Does Hampton Inn Santa Cruz West offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
Are there nearby dining options within walking distance of Hampton Inn Santa Cruz West?
Yes, nearby restaurants include Upper Crust Pizza & Pasta, Tam's Chinese Restaurant, La Cabana Taqueria, Domino's Pizza, and Old Companion bakery/cafe.
What local attractions can guests visit near Hampton Inn Santa Cruz West?
Guests can explore West Cliff Drive, Natural Bridges State Beach, Lighthouse Field State Beach, Seymour Marine Discovery Center, the Wharf, and the Santa Cruz Beach Boardwalk, all within 2 miles.
How can guests using public transportation find Hampton Inn Santa Cruz West and nearby amenities?
The hotel is conveniently located near local businesses such as 7-Eleven convenience store and Watering Hole pub, which can serve as landmarks. Guests can also access nearby fitness venues like SCG Fitness and cultural spots like Cinema Cruz for entertainment before or after their visit.