Best Western Plus All Suites Inn

3.9
934 reviews

About

Hotel
At the Best Western Plus All Suites Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus All Suites Inn will stand out among other hotels in Santa Cruz,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus All Suites Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus All Suites Inn
500 Ocean St, Santa Cruz, CA
95060, United States

Hours

Reviews

3.9
934 reviews
5 stars
392
4 stars
275
3 stars
114
2 stars
55
1 star
98

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Samantha and Kassie for their exceptional service.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms, unclean bathrooms, and issues with housekeeping not cleaning rooms during stays.

Parking Problems

Numerous guests expressed frustration with the parking situation, citing limited spaces, additional charges, and safety concerns with overflow parking.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed the variety and quality, others noted that it could be inconsistent or limited.

Room Condition

Feedback indicated that while some rooms were clean and well-appointed, others had issues such as outdated decor, maintenance problems, and unpleasant odors.
  • NO
    Nohemí Ortega
    1 day ago
    5.0
    Great location, close to the University, DTSC and Boardwalk!! Crystal was just wonderful, she made check in quick and pleasant. This place will be our go to when we come back to visit. Thank you to the rest of the staff for having everything nice and clean.
  • CD
    Christina Dravetsky
    6 days ago
    5.0
    Most friendliest receptionist ever!!
  • KB
    Karen Billion
    Oct 23, 2025
    5.0
    We had a very enjoyable stay at the Best Western Plus All Suites Inn in Santa Cruz. It has covered parking, good breakfasts, friendly, polite staff, a filtered water dispenser for water bottles, coffee, tea and juice near the atrium. This will be our spot to stay in Santa Cruz.
  • HA
    Hernan Aceves
    Sep 30, 2025
    5.0
    The front desk staff is amazing joscelyn has such a good personality and has amazing hospitality she made me feel welcomed
  • CO
    Carrin Olsen
    Sep 11, 2025
    5.0
    I’ve stayed here over a month while my apartment is being remodeled. The staff has been wonderful! Especially Eva at the front desk and Laura with housekeeping. They have helped me have a home away from home. The hot tub is huge, and has been great for winding down. I work remotely & their WiFi has been able to handle all the zooms & Google Meets I’ve needed to do. Thank you Best Western on Ocean & Soquel in Santa Cruz!

Frequently Asked Questions About Best Western Plus All Suites Inn

Does Best Western Plus All Suites Inn allow dogs and pets?

Yes, dogs and pets are welcome at Best Western Plus All Suites Inn.

Is Wi-Fi available at Best Western Plus All Suites Inn?

Yes, free Wi-Fi is available for all guests.