Hampton Inn Los Angeles/Santa Clarita

Reviews

• LL

  Lahar

  4 days ago
  5.0
  My wife and I stayed here for two nights while doing a scouting trip in the high desert. It was the closest we could get to LA without having to drive through traffic, and it did the job well. Overall it was a solid, comfortable stay. The king bed was super comfy with soft pillows, and the room was clean and surprisingly spacious. The rooms have good lighting too. Instead of a traditional closet, there’s a wall with hangers behind a curtain. Not a bad alternative, and you still get drawers, a full-length mirror, and a desk. The TV is mounted but sits a little crooked, and the view is of the parking lot which honestly isn’t the worst thing if you want to keep an eye on your car. One heads up for room 221 specifically: there’s a step down into the shower from the bathroom, so if you’re older or prone to injury, watch your footing. Not sure if that’s unique to that room. The AC worked great but doesn’t have a constant fan mode, so it cycles on and off throughout the night. Not a dealbreaker, but worth knowing if you’re a light sleeper. Also worth noting that housekeeping is on alternating days, but if you need fresh towels in between they’ll bring them to you on request. The lobby felt a bit dark on arrival, low ceilings didn’t help either. They could probably stand to turn a few more lights on in the evening. Breakfast was good hotel breakfast. The hot bar had mini egg omelettes with peppers and onions, chopped andouille style sausage, and homestyle potatoes. The bagels were soft and fresh, and they had two waffle batters, malted vanilla and red velvet, with both standard and mini waffle makers. Plus an all day coffee station, which is always a win. Saw a lot of families at breakfast so it seems like a great spot for families. They also have a pool and a gym, though we didn’t get a chance to use either. The one thing that frustrated us was the WiFi. It wasn’t fast enough if you wanted to get any work done, and at times didn’t work at all, though this may have just been an issue during our stay. Overall a comfortable stay and a convenient base if you’re trying to avoid LA traffic, but hopefully they can sort out the internet situation.​​​​​​​​​​​​​​​​
• MI

  Mariia Ivanyshyn

  Feb 19, 2026
  1.0
  Awful customer service! The lady on the reception was rude and ignored us!
• KI

  ko It

  Feb 12, 2026
  5.0
  Great location with so many restaurants/ fast food stands nearby! We didn’t go to Six Flags but did enjoy the nice mountain side feelings! The front desk staff, Kyle, was very friendly and helpful! The only thing we can complain about was that the room has small window and it’s quit dark inside…
• PB

  P B

  Jan 29, 2026
  2.0
  I stayed here for the first time on January 10, 2025 and I am sorry to say that the manager, George (It appears that the name that I was given may not have been accurate. He was the morning manager. He looked to be black and in his 30's.), could care about the guests and their experiences. I could not believe how little he cared. He was not going to do anything about the fact that our room had issues. The sink was not draining and the toilet was backed up. It was also impossible to get a comfortable temperature to take a nice shower, it was either really hot or really cold. They were booked so, we could not move to another room (we had to tough it out overnight). But, I was told to speak with the manager (I remember being told that his name was George) in the morning. I actually thought that he would be receptive and proactive. I was wrong! Luckily, I was able to call Hilton's corporate office and get the assistance that I should have gotten from him. It was just disappointing. I will not be staying here again!
• HQ

  Haroon Qasim

  Jan 15, 2026
  1.0
  I am not rating the property but the Hilton brand. They have a price match guarantee which is a scam. I found a better price compared to what was available on Hilton app snd website. I wrote to their price match team and also called a few times. I was neither connected to an agent nor received any message. Since I twice went through a below par experiebce with Hilton recently, I knew they will be ready to keep up their customer dissatisfaction record. Since I did not want let go the deal and there was no response from Hilton, I booked the deal through third party website. After more than 24 hours I received an email from Hilton that they could not find the price I quoted. I replied their email with proof and never received a reply. Called their price match team again and this time an agent kept telling me how she approved another price match claim. Messaged Hilton on X and was told claim was declined since they couldnt find the price and I didnt book through Hilton which was ridiculous. Had I waited to book from Hilton's site I would have had to take the price hit since they were conveniently not replying to my messages. Please beware of their price match guarantee and dont give them the opportuntiy to scam you. Their price match team seems to be a bunch of incompetent people making a mockery of their own brand.

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