At the Best Western Plus Pepper Tree Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Pepper Tree Inn will stand out among other hotels in Santa Barbara,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Pepper Tree Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers praised the cleanliness of the rooms and facilities, noting that they were well-maintained and comfortable.
Service
The staff received positive feedback for being friendly, helpful, and accommodating, although some reviews mentioned inconsistent service experiences.
Noise Issues
Several guests reported significant noise disturbances from neighboring rooms and ongoing construction, impacting their overall comfort.
Location
The hotel is well-located with easy access to local attractions and eateries, which was frequently highlighted as a positive aspect.
Renovations
While many appreciated the updated rooms, several guests expressed concerns about ongoing renovations and the lack of advertised amenities like breakfast.
RT
Ryan Trauntvein
2 days ago
3.0
If you ever wondered what it feels like to live inside a bowling alley staffed by toddlers and construction workers, look no further. First two nights were kids clomping overhead like they were reenacting Jurassic Park. Then they rotated to a morning crew of steel-toed zombies doing laps before sunrise.
Walls have the acoustic integrity of wet cardboard. Floors amplify every step like a herd of buffalo tap dancing. The plumbing sounds like a horror film set in a Taco Bell bathroom. Constant flushing, spraying, gurgling. Truly immersive audio.
Bonus feature: the bathroom has a motion sensor light that cannot be disabled. Try to take a 4am dump in peace and the second you shift your weight it blasts full stadium lighting straight into your soul. Perfect for anyone who wants their late night bathroom trips to feel like they are being interrogated by TSA.
Cleaning carts roll by early every morning clacking on tile like someone dragging a shopping cart full of bricks. Relaxation is simply not part of the business model here.
Come here if you love chaos, sleep deprivation, and the soothing nighttime soundtrack of strangers annihilating toilets. Otherwise stay literally anywhere else.
NN
N8T1V3_5F
Nov 7, 2025
5.0
Dog friendly Clean the hot tub available late most comfortable bed good size rooms beautiful property and fantastic staff plus breakfast
JC
jesse c
Nov 7, 2025
4.0
We were driving without any real plans. We needed a place to sleep and this fit. It's a decent place to stay. The light switch has a night light - cool feature to be able to find it in the dark. However, it is too bright at night while trying to sleep. Overall, we were happy with our stay.
MR
Melissa Reed
Nov 3, 2025
5.0
I’ve only been here 10 minutes but Sophia was so absolutely amazing I had to take a couple minutes to say thank you, it’s been such a long day and she made check in easy and comfortable with nothing but a smile and kindness
JW
Jon Warner
Nov 2, 2025
5.0
Review is based on a one night stay. The service provided by the faculty was friendly and attentive. The room was exceptionally clean. Breakfast provided in the morning was nutritious and hot. Thank you!