At the Best Western Plus Pepper Tree Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Pepper Tree Inn will stand out among other hotels in Santa Barbara,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Pepper Tree Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Most guests found the rooms clean and well-maintained, although some reported issues with noise and cleanliness in common areas.
Noise Issues
Numerous reviews highlighted significant noise problems, including thin walls and disruptive construction work.
Customer Service
While many guests praised the friendly and helpful staff, there were instances of poor service and unprofessional behavior reported.
Amenities
Guests appreciated the pool and hot tub, but many were disappointed by the lack of advertised amenities like breakfast and microwaves.
Location
The hotel is well-located near shopping and dining options, which was frequently noted as a positive aspect of the stay.
DM
Daniel Mota
Jan 5, 2026
5.0
This hotel had amazing service and amenities (hot tub, pool, breakfast) very clean and comfortable.
JC
Jasmine Corralejo
Jan 4, 2026
1.0
The only reason I stay here is because my work books a hotel here for me to stay.
I ask for a receipt, I give them the dates I was there, I give them my confirmation number and they still can’t give me a receipt. Can’t imagine how that might be.