Best Western Plus Orange County Airport North

Reviews

• AA

  Alex

  1 day ago
  1.0
  I have stayed thousands of nights in hotels — hands down worst service I have come across in hospitality. The gentleman that was working the front desk was aggressive, angry, and genuinely scary. There was a huge language barrier, he struggled to speak English, and very quickly jumped to yelling at a sweet young girl because he wasn’t understanding her. Would not consider a safe or comfortable place to stay by any means.
• TT

  Tilden777

  6 days ago
  2.0
  The hotel is outdated and makes a poor impression as soon as you enter the lobby. The photos appear to be enhanced to make the hotel and rooms look better than they are. We cancelled our reservation and paid for the first night but left the hotel without sleeping there. The room smelled old and looked old. But the room didn't look dirty, just dingy and old. We then read through reviews and there were some complaints about cockroaches in the rooms. At that point we decided to leave and find another hotel for the night. This is our 2nd bad experience with Best Western having old run down rooms and it will be our last time booking any Best Western hotel.
• KS

  K S

  Apr 18, 2026
  1.0
  What nonsense this place is..no soap in shower no refills, no hand soap refills if its low..breakfast is garbage.. no quality or variety..staff serving are rude if you ask a question..same old items recycled everyday im breakfast..the muffin bread / baglels are also stale..leftovers are served next day..
• JW

  John Watson

  Apr 17, 2026
  1.0
  FIRE this guy immediately or you will likely have legal issues or disputes due his problematic and highly racial driven comments, he was condescending, used words of racial implications such as “If you can read English”, and randomly invoked his right to refuse service simply guest advised him his attitude. Spoke this manager and they’ve formally warned him, and made watch employee training video again. But I doubt it would correct his behavior, this is NOT someone you want to keep. He forgot that this is NOT his random mom and pop hotel, this is Best Western.
• CC

  Christy

  Apr 9, 2026
  3.0
  The room was clean enough, the reason they don't get five stars is because I'm still fighting 14 days later to get my deposit released. We have gone round and round about how to get this released. My bank is saying they have one month hold on the money. One month for a deposit? This is ridiculous! When I call the hotel the hotel it sure is me it'll be 14 days or less which is today and argue every time. When I ask for the portfolio receipt, they send me a blank document and then tell me again that it'll be returned to me within 14 days which is today..

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