Business Details
About
HotelSureStay
At the SureStay by Best Western San Rafael in San Rafael, CA, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Location
SureStay by Best Western San Rafael
865 Francisco Blvd E, San Rafael, CA
94901-4759, United States
Hours
Reviews
3.8
142 reviews
5 stars
68
4 stars
27
3 stars
16
2 stars
16
1 star
15
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the rooms were clean and well-maintained, although some reported issues with cleanliness in specific areas.
Staff Service
Feedback on staff service was mixed; while some guests praised the friendliness and helpfulness of certain staff members, others reported unprofessional behavior and poor customer service.
Location Concerns
Several reviews mentioned safety concerns regarding the hotel's location, with reports of noise and unsavory activity in the area.
Breakfast Quality
The continental breakfast received criticism for being minimal and lacking variety, with many guests expressing disappointment.
Value for Money
Guests had mixed feelings about the value for money, with some finding it reasonable for the area while others felt it was overpriced given the amenities and service.
- HOHeather 56 OliverJun 3, 20245.0The room was cleaned and the property was well maintained. The staff was kind and friendly. I would definitely stay there again if I'm in the area!
- AMAlexandra MathiasenOct 28, 20221.0Just don’t. Small rooms difficult parking internet never worked noisy rooms. Non existent breakfast. Not worth the saving to stay here. Go anywhere else. Rooms were clean but did not balance the negatives.
- JOJordy OchoaAug 13, 20221.0No towels and dirty chairs.
- AMAlex MartelliApr 9, 20224.0Can be noisy at night (too near busy highway), otherwise good value for money by SF Bay area standards.
Frequently Asked Questions About SureStay by Best Western San Rafael
Does SureStay by Best Western San Rafael offer free breakfast?
Yes, free breakfast is available at SureStay by Best Western San Rafael.
Is SureStay by Best Western San Rafael a smoke-free property?
Yes, the hotel is a smoke-free property for the comfort of all guests.
Is WiFi available at SureStay by Best Western San Rafael?
Yes, free WiFi is available throughout the hotel.
What are the check-in hours at SureStay by Best Western San Rafael?
The hotel is open 24 hours a day, 7 days a week, allowing flexible check-in times.
Where is SureStay by Best Western San Rafael located?
It is located at 865 Francisco Blvd E, San Rafael, CA 94901-4759, United States.
Are there any special offers at SureStay by Best Western San Rafael?
Yes, guests who stay 2 nights can receive a $50 Best Western Gift Card.
What nearby coffee shops can I visit when staying at SureStay by Best Western San Rafael?
You can visit Wild Card Roasters or Weaver's Coffee & Tea, both popular local coffee shops near the hotel.
Are there convenient automotive services close to SureStay by Best Western San Rafael?
Yes, nearby options include Marin Express Lube & Diagnostic Center, Castrol Fast Lube Express, and Carquest Auto Parts for automotive repairs and maintenance.
What local dining options are near SureStay by Best Western San Rafael?
Celia's Mexican Restaurant and Bendición de Dios Restaurant are nearby restaurants where guests can enjoy Mexican and American cuisine.
How can visiting nearby Urban Soccer Park enhance my stay at SureStay by Best Western San Rafael?
Urban Soccer Park offers sports and recreation activities, providing guests an active way to enjoy their free time during their stay.