Business Details
About
Hotel
At the SureStay by Best Western San Rafael in San Rafael, CA, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Location
SureStay by Best Western San Rafael
865 Francisco Blvd E, San Rafael, CA
94901-4759, United States
Hours
Reviews
3.8
142 reviews
5 stars
68
4 stars
27
3 stars
16
2 stars
16
1 star
15
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the rooms were clean and well-maintained, although some reported issues with cleanliness in specific areas.
Staff Service
Feedback on staff service was mixed; while some praised the friendliness and helpfulness of certain employees, others reported unprofessional behavior from the owner and some staff.
Location
The location received mixed reviews, with some guests appreciating its proximity to stores and restaurants, while others felt unsafe due to the surrounding area.
Amenities
Guests expressed disappointment with the limited breakfast options and some amenities, such as parking and internet connectivity.
Value for Money
Overall, many guests felt the hotel offered reasonable pricing, but some believed it did not meet expectations for the price paid.
- JBJoachim BoernerSep 13, 20241.0Das Hotel ist an sich recht nett. Die Räume sind eher klein, aber völlig ausreichend. Leider ist die Umgebung des Hotels furchtbar. Wir haben uns nicht sicher gefühlt! Der Verkehrslärm von der Autobahn ist im Zimmer deutlich zu hören, also unbedingt Ohrstöpsel mitbringen. Ein älterer Herr an der Rezeption war beim Check-in ziemlich unfreundlich. Für ein Best Western war das Frühstück sehr minimal.
- SHsinthia hernandezDec 28, 20235.0Me pareció que es un hotel muy lindo las habitaciones tienen una decoración linda , son cómodas limpias y bastante cómodas , es un hotel para tus viajes de trabajo es excelente para pasar la noche y estar activo para tus reuniones
- ZSZack SilvaJun 19, 20232.0Best Western in general is pretty consistent. Not this location. The desk personnel were dirty and wore ditty cloths. The room was ok. I could hear when anybody turned on water anywhere in the building. The hot water is to hot these guys are seriously waiting for a lawsuit.
- TSTroy SollJun 29, 20225.0I have to say I’m very very picky on my hotels and this one is a hidden GEM it’s all new inside and Quiet ! The owner manager was very easy to check in with and very pleasant and I’m glad I’m here for 1 week. Looks very good and easy parking and next to a convenient store for snacks 👍👍
- HBhilaria betancourtAug 15, 20215.0Comfy stay.
Frequently Asked Questions About SureStay by Best Western San Rafael
Does SureStay by Best Western San Rafael offer free breakfast?
Yes, free breakfast is available at SureStay by Best Western San Rafael.
Is SureStay by Best Western San Rafael a smoke-free property?
Yes, the hotel is a smoke-free property for the comfort of all guests.
Is WiFi available at SureStay by Best Western San Rafael?
Yes, free WiFi is available throughout the hotel.
What are the check-in hours at SureStay by Best Western San Rafael?
The hotel is open 24 hours a day, 7 days a week, allowing flexible check-in times.
Where is SureStay by Best Western San Rafael located?
It is located at 865 Francisco Blvd E, San Rafael, CA 94901-4759, United States.
Are there any special offers at SureStay by Best Western San Rafael?
Yes, guests who stay 2 nights can receive a $50 Best Western Gift Card.
What nearby coffee shops can I visit when staying at SureStay by Best Western San Rafael?
You can visit Wild Card Roasters or Weaver's Coffee & Tea, both popular local coffee shops near the hotel.
Are there convenient automotive services close to SureStay by Best Western San Rafael?
Yes, nearby options include Marin Express Lube & Diagnostic Center, Castrol Fast Lube Express, and Carquest Auto Parts for automotive repairs and maintenance.
What local dining options are near SureStay by Best Western San Rafael?
Celia's Mexican Restaurant and Bendición de Dios Restaurant are nearby restaurants where guests can enjoy Mexican and American cuisine.
How can visiting nearby Urban Soccer Park enhance my stay at SureStay by Best Western San Rafael?
Urban Soccer Park offers sports and recreation activities, providing guests an active way to enjoy their free time during their stay.