Crowne Plaza Los Angeles Harbor Hotel by IHG

3.9
2486 reviews
USS Iowa, Vincent Thomas, Princess Cruises, Carnival Cruises

About

Luxury HotelWedding VenueConference CenterBusiness Meeting Locations
Located in the heart of Little Italy and just a quick walk to the Battleship IOWA Museum, the Crowne Plaza Los Angeles Harbor is San Pedro’s premier full service hotel. From Blū Restaurant + Lounge, you can hop on the San Pedro Trolley! Or on foot explore over 20 trendy eateries and shops right up the street. We can almost touch the Los Angeles World Cruise Center, home to cruise lines such as Princess, Norwegian, and Disney! One of the best aspects of staying with us is being able to look out the window and quite literally see your ship sailing in! With over 17,000 feet of meeting space, including a Grand Ballroom that can accommodate up to 300, we are the number one choice for meetings and events throughout San Pedro and Long Beach. We also feature a massive, fully renovated pool deck, which boasts a full bar in the summer season! You’ll love the fact that we’re just a few minutes’ drive from locales like Cabrillo Beach, Shoreline Drive, the Long Beach Convention Center and the Queen Mary. When LA Fleet Week comes to San Pedro, our hotel has a true front row view of the ships and festivities! At the end of an adventurous day, treat yourself to a selection of over 15 craft beers and the most eclectic and nuanced wine list in the region. Or order Room Service and have us deliver a delicious Breakfast or Dinner right to your room! Our fitness center is open 24 hours per day. We offer either next-day dry cleaning or self-service laundry facilities on site.

Location

Crowne Plaza Los Angeles Harbor Hotel by IHG
601 S. Palos Verdes Street, San Pedro, CA
90731, United States

Hours

Reviews

3.9
2,486 reviews
5 stars
1,043
4 stars
710
3 stars
376
2 stars
145
1 star
212

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is conveniently located near the cruise port, making it a popular choice for cruise passengers.

Customer Service

While some staff members received praise for their helpfulness, there were numerous complaints about poor service and long wait times during check-in.

Room Condition

Many reviews highlighted that the rooms are outdated and in need of renovation, with issues such as cleanliness, maintenance, and unpleasant odors.

Amenities

The hotel offers a breakfast buffet and shuttle service to the cruise terminal, but guests noted that these services can be disorganized and crowded.

Overall Experience

Guests had mixed feelings, with some enjoying their stay due to location and service, while others reported significant issues that detracted from their experience.
  • NB
    Nes Borne
    3 days ago
    4.0
    Hotel was a good location prior to your sailing day, it does get busy at certain times during check-in process, I wish they had an online check in process like what other hotels offer. Front desk staff during check-in were rock stars with a patience of a saint, Kevin and Miguel took time to explain things to customers even if it was beyond the hotel’s responsibility. (E.g. cruise check in, traffic , transport availability) Paid parking available, shuttle to the Cruise center requires a fee, think ride sharing as an alternative. Rooms that we stayed were clean but dated. Breakfast is for a fee.
  • SM
    Sparkling MrsRos
    6 days ago
    5.0
    Flight attendant review here. I love this hotel definitely my favorite in Los Angeles area. Beautiful scenery, staff is friendly and helpful. I always enjoy my staff here at this location. Beaches are near and worth experiencing. Amazing local food spots in the area. Definitely recommend.
  • EN
    Eszter Patel (Hannah Nicole)
    Nov 17, 2025
    5.0
    This would be my dream place of my g. FB Further from me all YouTube videos -documentary movies and categories cetarain kind whatever. Pig 🐷 woman ♀️ I will turn to without or without geometry dash 💨〰️
  • KK
    Ken
    Nov 17, 2025
    5.0
    We attended a birthday party in one of the convention rooms. Parking was underground easy and free. They had arranged signs clearly directing where we were to go. It was a lovely evening!
  • CC
    Cj Carter
    Nov 7, 2025
    1.0
    I never wrote a review on a hotel before, but this hotel was one of the worst places I have ever stayed. First, my fiancé and I were Staying at this hotel a few nights before our cruise. to explore LA. After we checked in, we discovered that our room Had live cockroaches in the dresser. And the comforter had a giant stain on it. The hotel Switched our rooms, Which was fine But we still found dead cockroaches in it. I respect that it’s an older hotel but the cleaning should have been better. Secondly they only had one out of four elevators working so you had to wait 20 to 30 minutes to go down one level. Third, my fiancé and I are both disabled and we signed up and paid for the shuttle to take us from the hotel to the cruise terminal and we requested an ADA wheelchair accessible Shuttle At the time of making a reservation. We confirmed twice with the front desk that there would be an ADA shuttle for us on the day of our cruise. A note for a wheelchair accessible shuttle was in their system. On the morning of our cruise as we checked out, they said they had no record of an ADA shuttle needed. So The hotel called a wheelchair accessible taxi for us what they forgot to tell me was that I would have to pay for the taxi. They refunded the payment for the Shuttle, but we ended up not taking the taxi because of the Increased price for the taxi. We ended up arranging our own wheelchair accessible uber/Lyft Which Was much easier to arrange and cheaper.

Frequently Asked Questions About Crowne Plaza Los Angeles Harbor Hotel by IHG

Is there free Wi-Fi available at Crowne Plaza Los Angeles Harbor Hotel by IHG?

Yes, complimentary Wi-Fi is available at Crowne Plaza Los Angeles Harbor Hotel by IHG for guests.

What is the cancellation policy at Crowne Plaza Los Angeles Harbor Hotel by IHG?

The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.