Holiday Inn & Suites San Mateo-San Francisco SFO by IHG

3.7
1019 reviews
Guest Lounge

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Welcome to the Holiday Inn & Suites San Mateo-San Francisco SFO. Located within minutes from San Francisco International Airport SFO. In and nearby San Mateo, you can locate top companies like Coupa Software Inc, Guidewire Software, Inc, Lumity Inc, Kronos BIO, Capcom, GoPro, Gilead Sciences, Sony Corporation, International Business Machines Corporation, Visa Inc, Google Inc, EY Laboratories and Accenture. If you’re wanting to enjoy the great weather, visit Coyote Point Museum, Great America Theme Park, Seal Point Park, CuriOdyssey, Pulgas National Park, Japanese Garden, San Mateo Central Park, or Laurelwood Park for a day of hiking. Or enjoy the many events located at San Mateo County Event Center. After a long day in town enjoy cocktails at the Bistro 330 Bar & Grill.We also offer a 24-hour Fitness Center, business center, and free Wi-fi access. Let’s not forget our three meeting spaces, totaling 2500 sq ft. Whether you’re here on business or enjoying the many outdoor activities the Bay and Silicon Valley have to offer, you can take advantage of our clean and well-staffed Holiday Inn & Suites San Mateo-San Francisco SFO.

Location

Holiday Inn & Suites San Mateo-San Francisco SFO by IHG
330 North Bayshore Boulevard, San Mateo, CA
94401, United States

Hours

Reviews

3.7
1,019 reviews
5 stars
373
4 stars
290
3 stars
176
2 stars
61
1 star
119

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about dirty rooms, including unclean bedding and carpets.

Service Problems

Customers frequently reported poor service at the front desk and restaurant, with long wait times and unhelpful staff.

Parking Fees

Many guests expressed frustration over the unexpected $25 parking fee, feeling it was excessive and not clearly communicated.

Comfort and Location

Some guests appreciated the comfortable beds and convenient location near the airport, although the overall condition of the hotel was often criticized.
  • JC
    Jo C
    Jan 6, 2026
    3.0
    Parking fees $25/night
  • YF
    yoga Fraile
    Dec 18, 2025
    1.0
    No vayas a este hotel! No te imaginas cómo huelen las habitaciones. Ya en la entrada uno se preocupa por el olor de las alfombras y cuando entre en la habitación solo pensé en irme pero ya era muy tarde. El olor de las moquete es insoportable, increíble nunca pensé que algo podía oler tan mal. Para completar a mi compañera al otro día amaneció llena de picadas de pulgas 😭😬No vayas!!! 🤮🤮🤮
  • VT
    Virginia Tranki
    Dec 18, 2025
    1.0
    Non ho mai visto un hotel peggiore in vita mia, la moquette super vecchia , tutta rovinata e sporchissima , faceva davvero schifo toccarla . Alla mattina mi sono svegliata con il corpo pieno di bubboni rossi che mi fanno un prurito fortissimo, sicuramente cimici del materasso. Ho un orecchio enorme per varie punture . Per di più il riscaldamento faceva un rumore assordante e la stanza puzzava in una maniera assurda . Ho chiesto il cambio stanza e l’altra che mi hanno dato era ancora peggio , non funzionava neppure il lavandino , l’acqua rimaneva stagnante per ore . Una vergogna incredibile quest’hotel ! E non è neppure economico 🤮
  • IK
    Igor Konstantinov
    Dec 2, 2025
    5.0
    This hotel has some issues but overall was good . Bed was comfortable and sheets are clean and smells fresh . Good location in San Mateo .
  • BJ
    brinda joshi
    Nov 18, 2025
    1.0
    Hi, my experience at Holiday Inn San Mateo–San Francisco was very disappointing. The parking fee was not clearly disclosed and turned out to be quite expensive — I only found out about it during the check-in. The room itself wasn’t in good condition: the bed frame was torn and the AC/Heater wasn’t working. I tried calling the front desk about the AC issue, but no one answered and then I had to go down to some other building for same. When I finally reached, I was asked to switch buildings, and it took about an hour before I was given a new room. Later, I got to know a room was available in the same corridor. I was upset with the service.

Frequently Asked Questions About Holiday Inn & Suites San Mateo-San Francisco SFO by IHG

What time is check-in and check-out at Holiday Inn & Suites San Mateo-San Francisco SFO?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Does the hotel offer free Wi-Fi?

Yes, free Wi-Fi is available in public areas of the hotel.