Holiday Inn & Suites San Mateo-San Francisco SFO by IHG

3.7
1010 reviews
Guest Lounge

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to the Holiday Inn & Suites San Mateo-San Francisco SFO. Located within minutes from San Francisco International Airport SFO. In and nearby San Mateo, you can locate top companies like Coupa Software Inc, Guidewire Software, Inc, Lumity Inc, Kronos BIO, Capcom, GoPro, Gilead Sciences, Sony Corporation, International Business Machines Corporation, Visa Inc, Google Inc, EY Laboratories and Accenture. If you’re wanting to enjoy the great weather, visit Coyote Point Museum, Great America Theme Park, Seal Point Park, CuriOdyssey, Pulgas National Park, Japanese Garden, San Mateo Central Park, or Laurelwood Park for a day of hiking. Or enjoy the many events located at San Mateo County Event Center. After a long day in town enjoy cocktails at the Bistro 330 Bar & Grill.We also offer a 24-hour Fitness Center, business center, and free Wi-fi access. Let’s not forget our three meeting spaces, totaling 2500 sq ft. Whether you’re here on business or enjoying the many outdoor activities the Bay and Silicon Valley have to offer, you can take advantage of our clean and well-staffed Holiday Inn & Suites San Mateo-San Francisco SFO.

Location

Holiday Inn & Suites San Mateo-San Francisco SFO by IHG
330 North Bayshore Boulevard, San Mateo, CA
94401, United States

Hours

Reviews

3.7
1,010 reviews
5 stars
370
4 stars
287
3 stars
175
2 stars
61
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service from front desk staff, including unhelpfulness and lack of communication.

Cleanliness Concerns

Several reviews highlighted issues with room cleanliness, including dirty rooms and unclean bathrooms.

Parking Fees

Many guests expressed dissatisfaction with the $25 parking fee, feeling it was excessive and not clearly communicated during booking.

Breakfast Experience

Numerous complaints were made about the breakfast service, including long wait times, poor food quality, and unavailability of breakfast options.

Room Quality

While some guests found rooms comfortable and spacious, others noted outdated furnishings and issues with maintenance.
  • BJ
    brinda joshi
    6 days ago
    1.0
    Hi, my experience at Holiday Inn San Mateo–San Francisco was very disappointing. The parking fee was not clearly disclosed and turned out to be quite expensive — I only found out about it during the check-in. The room itself wasn’t in good condition: the bed frame was torn and the AC/Heater wasn’t working. I tried calling the front desk about the AC issue, but no one answered and then I had to go down to some other building for same. When I finally reached, I was asked to switch buildings, and it took about an hour before I was given a new room. Later, I got to know a room was available in the same corridor. I was upset with the service.
  • JC
    Jena Crane
    Nov 7, 2025
    5.0
    Very nice hotel for the low!! Affordable, low deposit amount, good food at restaurant (albeit a little bit pricey), staff was awesome! Couldn’t had a better time anywhere else!
  • IL
    Igl Lopez
    Nov 3, 2025
    1.0
    Room are dirty and front desk service is very bad. I have to pay $25 bucks extra for Parking.
  • LG
    Lua george
    Oct 17, 2025
    1.0
    Breakfast spend much much more longer time to order food and wait! Not fit for business traveling time demanding at all, U had better finding another buffet breakfast for your own good!
  • TT
    Taylor
    Oct 15, 2025
    5.0
    This is one of the best managed hotels I've ever been to. The service was excellent, amenities galore, tons of vending machines and snacks. Housekeeping was great. The entire location inside and out was very clean. Ample entrances and exits. The area of town felt safe. All elevators and machines were working perfectly. Overall I am extremely satisfied and would use this hotel every time I visit!

Frequently Asked Questions About Holiday Inn & Suites San Mateo-San Francisco SFO by IHG

What time is check-in and check-out at Holiday Inn & Suites San Mateo-San Francisco SFO?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Does the hotel offer free Wi-Fi?

Yes, free Wi-Fi is available in public areas of the hotel.