Hilton Garden Inn San Mateo

4.1
754 reviews

About

HotelHilton
Daily Mandatory Charge includes: 0.75% San Mateo Tourism Assessment Fee / Day The Hilton Garden Inn San Mateo hotel of California is just 6 miles from San Francisco International Airport and offers complimentary high-speed internet access and remote printing in each Hilton Garden Inn San Mateo hotel guest room. Features at the Hilton Garden Inn San Mateo Hotel of California include: * Wireless internet service in lobby, pool area and restaurant * Garden Grille Restaurant * Complimentary self parking * 24-hour Pavilion Pantry convenience mart *Outdoor heated pool and whirlpool *Complimentary fitness center *4 meeting rooms for groups of 4 to 150 156 comfortable guest rooms of the Hilton Garden Inn San Mateo Hotel in California feature: *Complimentary high-speed internet access *Complimentary black and white printing *Oversized work desk, ergonomic chair and desk level outlets *Speakerphone with voicemail *Refrigerator, microwave and coffeemaker *Iron, ironing board and hairdryer In the surrounding area of the Hilton Garden Inn San Mateo Hotel in California: *Outdoor shopping center across the street from Hilton Garden Inn San Mateo hotel of California (with dozens of stores and restaurants) *6 miles from San Francisco International Airport (SFO) in California *15 miles from downtown San Francisco, California *Cal Train and BART stations nearby Local leisure attractions near Hilton Garden Inn San Mateo Hotel of California: *Downtown San Francisco, California *Fisherman's Wharf / Pier 39 *San Mateo Expo Center / County Fairgrounds *Bay Meadows Race Track *SBC Park *Monster Park *Hiller Aviation Museum *Half Moon Bay / Scenic Highway 1 / California Coastline *Golf (Poplar Creek Golf Course or Mariners Island Golf Center) Come enjoy California hospitality at our Hilton Garden Inn San Mateo hotel. *****Everything. Right Where You Need It.*****

Location

Hilton Garden Inn San Mateo
2000 Bridgepointe Circle, San Mateo, CA
94404, United States

Hours

Reviews

4.1
754 reviews
5 stars
348
4 stars
256
3 stars
91
2 stars
21
1 star
38

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests praised the cleanliness of the rooms and hotel facilities, although some reported issues with cleanliness in specific areas.

Staff Service

Feedback on staff service was mixed; while some guests highlighted friendly and attentive service, others reported rude or unhelpful interactions.

Breakfast Pricing

Several reviews criticized the high cost of breakfast, with many guests feeling it should be complimentary or better quality for the price.

Location

The hotel is well-located near shopping and dining options, making it convenient for guests.

Amenities

Guests appreciated the amenities such as free parking and room features, but some noted issues with WiFi and noise from nearby areas.
  • KB
    Kill Bill
    Dec 24, 2025
    3.0
    Beautiful, clean, newly remodeled Hotel. Looks great. Clean rooms. Only thing lacking here is the not so friendly staff. They just dont show any eagerness to help you with issues!
  • SL
    Ser L
    Dec 21, 2025
    5.0
    Staffs were friendly and attentive. Clean and cozy room, had pretty good sleeps. Breakfast spread is great too. About 10 minutes walk to get some food nearby.
  • DS
    Daniel Showen
    Dec 15, 2025
    1.0
    Customer service is not up too par, me and a coworker are staying here for a couple nights and after a 12hr work day we come back to a notice saying we have been charged $250 cleaning fee cause it smells like smoke even though we don't smoke. When I spoke with the manager about it there was no getting through to him about this charge and was told "that's what it is!" If I could give this hotel no stars I would. Definitely will not be staying at this location again or recommend to anyone. Pathetic this place
  • CC
    ChessMatica
    Nov 21, 2025
    5.0
    Hilton quality! Perfect. Nice outdoor pool. Good breakfast, all meals available. Clean, large hall! No plastic utencils like other places. Very nice place!
  • DS
    Diana Sanchez
    Nov 17, 2025
    5.0
    I cannot say enough about this hotel. The staff goes above and beyond to make you feel comfortable and special. Any problems that you have in the room are addressed immediately. The restaurant staff is awesome, the breakfast is delicious. The room are spacious and comfortable extremely clean, but the best thing is the way the entire staff makes you feel so important is just WOW.

Frequently Asked Questions About Hilton Garden Inn San Mateo

What are the check-in and check-out times at Hilton Garden Inn San Mateo?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does Hilton Garden Inn San Mateo offer free Wi-Fi?

Yes, complimentary high-speed Wi-Fi is available throughout the property including public areas and guest rooms.