Located in San Mateo,CA, the Best Western Inn & Suites San Mateo - San Francisco Airport is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Inn & Suites San Mateo - San Francisco Airport
Customers consistently praised the friendly and accommodating staff, highlighting their helpfulness and excellent service.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.
Room Condition
While some guests found the rooms clean and spacious, others noted that many rooms appeared dated and had issues such as noise and uncomfortable mattresses.
Parking Issues
Several reviews mentioned dissatisfaction with the parking situation, including additional fees and limited space for larger vehicles.
Noise Concerns
Guests frequently reported noise issues, both from the highway and thin walls, impacting their overall comfort during stays.
UB
Uber With Becca
Jan 1, 2026
5.0
I really love this hotel. It has all the convenience. Staff are very, nice and helpful. Serve Breakfast. Bar closes early. Which is the only thing. In all the hotels do. Around 10:30ish. Only drawback. But for the most part. Gym. Pool. Laundry. Free parking. Clean rooms. Near city and SFO. Bart. Near restaurants. Housekeeping are fantastic. It’s not a perfect 10 but darn near!
FF
Foodie
Dec 30, 2025
5.0
Love the sauna. Love the breakfast.
MC
Marcie Chamberlain
Dec 23, 2025
4.0
The price is right, service is great, but the rooms are dated.
I booked a king bed room and stayed in room 208 for the first night. Room 208 appeared very worn and there was a noticeable odor of cleaning chemicals. Additionally, the room had a door which opened out to the lobby below on the other side. Noises and conversations from the lobby carried into the room, and I heard several conversations, even as late as 2 AM. Any of the rooms near 208 will likely have the same issue.
The staff were very friendly and accommodating. They were able to immediately move me to room 406 the next day. Room 406 appeared to be in much better condition. However, room 406 was missing a freezer in the fridge and a working ethernet connection.
Breakfast service was fine. There was a rotating selection of, breads, cereals, fruit, hot breakfast items, and a waffle making station.
Parking costs extra, but I found this was pretty much the case at all of the hotels I looked at nearby.
BG
Bailey G
Dec 18, 2025
4.0
Ed at the front desk is amazing, always has a smile on his face and happy to help. He even remembered me a month later. The rooms are a little dated but not bad for a night when you’re in town. The breakfast options have something for everyone. Would recommend for great service. Thanks Ed!
SA
Sachin Agrawal
Dec 13, 2025
4.0
I have been staying at this place for last 3-4 years whenever I have to travel to the city for office work. Nothing fancy but it is a safe and clean place with good size rooms and good bedding.
Awesome breakfast. Very reasonable rates.