Business Details
About
Hotel
Daily Mandatory Charge includes: State Tourism Assessment & HBID Assessment
Across the street from Plaza de César Chávez Park and within walking distance of the San Jose Convention Center, Signia by Hilton San Jose offers a prime location in the capital of Silicon Valley. Setting the stage for a new class of business travel, our 55,000 sq. ft. of flexible meeting and function space accommodates intimate celebrations or large-scale events. Signature culinary experiences, an outdoor rooftop pool, and extensive fitness facilities complete your stay. Visit our website to view a virtual tour.
Location
Hours
Reviews
4.0
710 reviews
5 stars
405
4 stars
106
3 stars
61
2 stars
47
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied significantly, with some staff praised for their friendliness and helpfulness, while others were criticized for being rude and unhelpful.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty rooms, unclean common areas, and inconsistent housekeeping.
Room Condition
Guests reported that room conditions were often below expectations, with issues such as worn furniture, maintenance problems, and inadequate amenities.
Noise Levels
Several customers noted high noise levels from outside and within the hotel, impacting their overall comfort during their stay.
Valet and Parking
Valet service received mixed reviews, with some praising the staff while others reported long waits and poor service.
- AAArt Araiza3 days ago2.0The location is excellent, but the property itself needs renovation. While it still carries its name and historical value, there are many improvements that need to be made to make the stay more comfortable. Much of the furniture and curtains are outdated, though they are kept very clean and well maintained. For the price he will expect more at least on the furniture in the room. They’re very basic . It offers good value for the area, but not necessarily for the overall experience is OLD !
- RCRaj ChahalJan 1, 20261.0I was here first time in the bar and I believe her name was Karla. She gave me a huge attitude. She was banging on the counter and saying I need to hurry up which I found that really rude. I hate that attitude she gave me. I was hoping for something better than this at a hotel which is considered one of the best hotels in San Jose.
- JKJatinder KhelaJan 1, 20261.0Karla Colombian girl working at the bar has a big attitude. You’re just a server get your attitude straight. She telling us that she doesn’t have time for my order was rude. Also she ignored us the whole time there. Other than that the stay is going well.
- PGPaul GeekieDec 22, 20255.0I had dinner down at the tables near the TV's to watch the football game. Jerome was my server. He was amazing, great at what he does and just an over all good person. As a flight crew member working around the holidays, this means everything to me. I felt like I was almost at home. Great to meet you, Jerome! Happy Holidays.
- MSMcArthur StidomDec 17, 20255.0Excellent and Prompt Heat Repair Service George provided outstanding service repairing the heating system in my room at the Signia. No sooner than he clocked into work, he made it to my room and got right to work. He was professional, knowledgeable, and efficient - diagnosing and fixing the issue quickly. George made sure the repair was done correctly and to my liking before he left, demonstrating real pride in his work. As a thoughtful touch for the inconvenience, he even left me with a chocolate in the form of a wrench! His friendly demeanor, attention to detail, and genuine care for guest comfort made the experience exceptional. It’s clear George goes above and beyond to ensure guests are well taken care of. Highly recommend him for any maintenance needs - he’s a true professional!
Frequently Asked Questions About Signia by Hilton San Jose
Is Signia by Hilton San Jose the former Fairmont San Jose hotel?
Signia by Hilton San Jose is located on a site that was opened in 1987 as Fairmont San Jose. Signia by Hilton San Jose opened as a reimagined new hotel on April 7, 2022.
What is the nearest airport and the best way to get to the hotel from the airport?
The nearest airport is Norman Y Mineta San Jose International Airport (SJC). It is approximately 4 ½ miles away. It takes approximately 10 minutes to get to Signia by Hilton San Jose from SJC via car. There are rideshare and taxi services available at the airport.
What are public transit options nearby?
In the immediate vicinity of the hotel is a local light rail train and bus network (operated by VTA) that easily connects to the Caltrain and BART networks that service the greater Bay Area.
Is there a shuttle?
A local airport shuttle is not available. We recommend utilizing rideshare and taxi services.
What are the parking options?
Parking at the hotel is valet only, at a rate of $50 per day. There are nearby third-party parking garages and surface lots. Metered street parking is also available.
Are you pet friendly?
Yes. Pets are welcome for an additional fee.
What are dining options located in the hotel?
There are a number of dining options at the hotel:
Fountain Restaurant, AJI Bar & Robata, The Grill on the Alley and Market 170
Is there a lounge or managers reception?
We do not have a private lounge or manager’s reception.
Do you have a pool?
We have one pool. It is located outdoors on the rooftop of our fourth floor. It is open daily from 8 a.m. to sunset.
Do you have meeting rooms?
We have 14 meeting and event rooms, with capacity for up to 3,000 guests. There are also outdoor event spaces that can be available for meetings and events.
How do you make a reservation or check availability?
Visit www.signiabyhiltonsanjose.com or call (408) 998-1900
Do you have a business center?
There is currently not a business center. There are nearby professional printers that can assist with printing and business needs.
Do you have a concierge?
We do not currently have a concierge.
Do you have EV charging?
We do have onsite EV charging stations.
Can I send a package prior to my arrival?
Packages can be sent or received via our onsite shipping and receiving team. There are handling fees; for information, call (408) 998-3910.
Do you offer Wi-Fi?
We offer complimentary Wi-Fi for all guests in our lobby, and free Wi-Fi for Hilton Honors members. Premium high-speed Wi-Fi is available for purchase.
Is there laundry available?
We have laundry and dry-cleaning services available for an additional fee.
What types of rooms do you have?
Our hotel has 541 guest rooms from standard 450 sq. ft. king and double bed rooms to a soaring 5,000 sq. ft. top-floor suite.
How many floors?
Our hotel has 20 floors.
What amenities are available in the room?
Guest rooms include a Nespresso coffee maker, hot water kettle, large HDTV, refrigerator, spacious vanity, large workspace, oversized windows, and residential style fixtures.
What are the hours of the gym?
Our Fitness Center is open to guests of the hotel 24 hours a day. It features Technogym and Peloton cardio and strength equipment, and steam and sauna rooms.
How far are you from San Jose McEnery Convention Center?
San Jose McEnery Convention Center is a 5 minute walk.
How far are you from SAP Center?
SAP Center is ¾ of one mile - a 15 minute walk.
How far are you from San Jose State University?
San Jose State University is ½ of one mile - an 8 minute walk.
How far are you from Levi’s Stadium?
Levi’s Stadium is 7 ½ miles - a 12 minute drive.
How far are you from Norman Mineta San Jose International Airport (SJC)?
Norman Mineta San Jose International Airport (SJC) is 4 ½ miles – a 10 minute drive.
How far are you from San Francisco International Airport (SFO)?
San Francisco International Airport (SFO) is 35 miles – a 30 minute drive.
How far are you from Oakland International Airport?
Oakland International Airport is 36 miles – a 40 minute drive.
How far are you from San Francisco?
San Francisco is 55 miles – a 50 minute drive.
How far are you from Napa?
Napa is 85 miles – a 90 minute drive.
How far are you from Santa Cruz?
Santa Cruz is 30 miles – a 40 minute drive.
What are the hours for Fountain Restaurant?
• M-F | 6:30 AM – 10:30 AM
• Sat & Sun | 6:30 AM – 2:00 PM
What are the hours for AJI Bar & Robata?
4:00 PM - 12:00 AM, daily
What are the hours for The Grill on the Alley?
• M-Th | 12:00 PM – 9:00 PM
• Fri | 12:00 PM – 10:00 PM
• Sat | 1:00 PM – 10:00 PM
• Sun | 1:00 PM – 9:00 PM
What amenities does Signia by Hilton San Jose offer for guests needing accessibility features?
Signia by Hilton San Jose provides accessible parking, an accessible elevator, and an accessible pool to accommodate guests with accessibility needs.
Are pets allowed at Signia by Hilton San Jose?
Yes, the hotel welcomes pets for an additional fee. Both cats and dogs are allowed.
Does Signia by Hilton San Jose provide parking options?
Parking at the hotel is valet only at a rate of $50 per day. There are also nearby third-party parking garages, surface lots, and metered street parking available.
Is there a swimming pool at the hotel?
Yes, there is one outdoor rooftop pool located on the fourth floor, open daily from 8 a.m. to sunset.
What dining options are available within the hotel?
The hotel offers several dining options including Fountain Restaurant, AJI Bar & Robata, The Grill on the Alley, and Market 170.
What are the check-in and check-out times at Signia by Hilton San Jose?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel offer fitness facilities?
Yes, there is a fitness center available free to guests, open 24 hours, featuring Technogym and Peloton equipment as well as steam and sauna rooms.
How can I make a reservation or check availability at Signia by Hilton San Jose?
Reservations and availability can be checked by visiting the hotel's website or calling (408) 998-1900.
What are some nearby dining and entertainment options accessible from Signia by Hilton San Jose?
Nearby you can enjoy Les Saisons Restaurant & Bar, The Lobby Lounge, McCormick & Schmick’s Seafood Restaurant, The Grill on the Alley, and Bijan Wine Bar. These provide great options for meals or drinks before or after your visit to the hotel.
What nearby attractions can guests visit when staying at Signia by Hilton San Jose?
Guests can explore Plaza de César Chávez Park across the street, San Jose McEnery Convention Center within walking distance, SAP Center about a 15-minute walk, and San Jose State University around an 8-minute walk away.
What public transit options are available near Signia by Hilton San Jose?
The hotel is near a local light rail train and bus network operated by VTA, which connects easily to Caltrain and BART networks servicing the greater Bay Area, providing convenient access for guests using public transport.