Holiday Inn San Jose - Silicon Valley by IHG

3.9
2086 reviews
Newly renovated hotel

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
The Holiday Inn San Jose - Silicon Valley is just 1.5 miles from San Jose International Airport (SJC) offering guests complimentary airport shuttle service from 5am to midnight, daily. Minutes from downtown San Jose, and adjacent to the Gish VTA light rail station, our Silicon Valley hotel is convenient to San Jose’s top attractions such as California’s Great America, SAP Arena, PayPal Park and dining and shopping at Santana Row, all within. Our pet friendly contemporary hotel reflects the unique energy of California's thriving Bay Area. Unwind in our inviting accommodations that feature modern amenities. Drink and dine in style at our newly renovated on-site restaurant and Pub featuring breakfast and dinner specialties.

Location

Holiday Inn San Jose - Silicon Valley by IHG
1350 North 1st Street, San Jose, CA
95112, United States

Hours

Reviews

3.9
2,086 reviews
5 stars
834
4 stars
632
3 stars
345
2 stars
120
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews praised the friendly and helpful staff, particularly mentioning individuals like Gio and Merritt for their exceptional service.

Cleanliness Issues

Several customers reported cleanliness problems, including dirty rooms and inadequate housekeeping services.

Parking Fees

Guests expressed dissatisfaction with the additional parking fees, which were often unexpected and considered excessive.

Outdated Facilities

The hotel was frequently described as outdated, with many reviews noting the need for renovations and improvements in room conditions.

Location Convenience

The hotel's location was generally seen as convenient, being close to public transport and the airport, although some noted safety concerns in the surrounding area.
  • CC
    C_bebopp
    1 day ago
    5.0
    Great location to stay for fanime! Definitely will stay again!
  • ER
    Ericka Reyes
    Dec 27, 2025
    4.0
    Excellent customer service. Parking is tight and there is an additional $10 charge.
  • BT
    Brian Towler
    Dec 18, 2025
    4.0
    Hotel was nice, almost outdated. Lilli the bartender was great. Food was okay not bad but not great. I would stay here again.
  • MA
    Mike Anderson
    Dec 13, 2025
    5.0
    Location is perfect - being close to the airport and light rail to take pretty much anywhere in the city and beyond. Staff here are awesome at what they do. They make you feel right at home!
  • TD
    Todd Dillon
    Dec 2, 2025
    3.0
    This Post Modern hotel from the 70's still carries the classic colors and movement from that period. Avacado greens and waving lines in the flooring affirm this. My particular room on the 7th floor was mixed with newer carpeting and old tile in the bathroom. The furniture looks like it came off the set of an old TV show. My view from the window was over looking the the same period of the 70's architecture in the surrounding neighborhood. What's missing is a local coffee shop you might be able to walk to. 7-11 doesn't count.

Frequently Asked Questions About Holiday Inn San Jose - Silicon Valley by IHG

What are the check-in and check-out times at Holiday Inn San Jose - Silicon Valley?

Check-in is at 16:00 and check-out is at 11:00.

Does Holiday Inn San Jose - Silicon Valley offer free airport shuttle service?

Yes, the hotel offers complimentary airport shuttle service daily from 5am to midnight.