Certified by Holiday Inn San Jose - Silicon Valley by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
The Holiday Inn San Jose - Silicon Valley is just 1.5 miles from San Jose International Airport (SJC) offering guests complimentary airport shuttle service from 5am to midnight, daily.
Minutes from downtown San Jose, and adjacent to the Gish VTA light rail station, our Silicon Valley hotel is convenient to San Jose’s top attractions such as California’s Great America, SAP Arena, PayPal Park and dining and shopping at Santana Row, all within. Our pet friendly contemporary hotel reflects the unique energy of California's thriving Bay Area.
Unwind in our inviting accommodations that feature modern amenities. Drink and dine in style at our newly renovated on-site restaurant and Pub featuring breakfast and dinner specialties.
Location
Certified by Holiday Inn San Jose - Silicon Valley by IHG • Mar 01, 2026
Certified by Holiday Inn San Jose - Silicon Valley by IHG • Mar 01, 2026
Reviews
3.9
2,100 reviews
5 stars
841
4 stars
633
3 stars
347
2 stars
120
1 star
159
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Mixed reviews on cleanliness; some rooms reported as dirty with issues like hair and unclean bathrooms, while others noted clean and well-kept rooms.
Customer Service
Customer service received high praise, particularly for staff members like Gio and Merritt, though some negative experiences were reported regarding front desk staff.
Facilities
Facilities are generally well-maintained, but there are complaints about outdated decor, noise issues, and inconsistent hot water availability.
Parking Fees
Guests expressed frustration over unexpected parking fees, which were not clearly communicated during booking.
Location
The hotel is conveniently located near public transport and major routes, but the surrounding area is described as rundown.
ZS
Zofia Rachel Sandoval
6 days ago
5.0
Rooms are quiet and clean. Room service came up promptly to give us towels. Gio at the front desk was charming and so was Yve (manager). Recommended.
FC
Francisco Caballero
Feb 24, 2026
5.0
This is a very welcoming hotel. Customer service is one of the best. Checked in with Gio, one of their front desk agents, he was very friendly and gave great customer service. Gio was clear and explained all commodities that this hotel had to offer; A+. After a long day of business I was looking forward for a good rest, which was not a problem. The bar/restaurant inside the hotel was an A+; very convenient. It has been a great experience staying here. I really recommend this hotel.
HE
HEATHER EADDY
Feb 12, 2026
5.0
Pretty nice hotel. I didn’t make the res so I wasn’t sure what to expect but I was pleasantly surprised. There was a group of us and every room was a nice size with comfortable beds. Most of the rooms did have issues with lack of hot water during our several night stay. The hibachi restaurant across the street was really good and we had fun at the sports bar next door, it’s nicer inside than it looks from the street. I like that it was right off of the freeway and made getting around easy.
BB
Brandon Balmer
Feb 11, 2026
3.0
Rooms are a little dirty and lots don’t have hot water. Doors when they close are super loud. Bright side they have an amazing breakfast. Lunch is good and the pub is great. Gym is nice as well as the outside patio
NM
Nick Montes
Feb 9, 2026
1.0
The shower never has hot water. There is an $18 dollar parking charge they don't tell you about, they slip the bill for parking under your door in the middle of the night before you check out.
Frequently Asked Questions About Holiday Inn San Jose - Silicon Valley by IHG
What are the check-in and check-out times at Holiday Inn San Jose - Silicon Valley?
Check-in is at 16:00 and check-out is at 11:00.
Does Holiday Inn San Jose - Silicon Valley offer free airport shuttle service?
Yes, the hotel offers complimentary airport shuttle service daily from 5am to midnight.
Are pets allowed at Holiday Inn San Jose - Silicon Valley?
Yes, both cats and dogs are welcome at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel has accessible parking and is mobility accessible.
What amenities are available for guests who want to stay active?
There is a free fitness center available, and the hotel has an elevator for easy access to all floors.
Does the hotel provide contactless check-in or checkout options?
Yes, contactless check-in and checkout are available at this hotel.
Are there any on-site dining options at the hotel?
Yes, the hotel features two restaurants including a newly renovated on-site restaurant and pub offering breakfast and dinner specialties.
What nearby public transportation options can guests use to reach the hotel?
The hotel is adjacent to the Gish VTA Light Rail Station and near the VTA Gish Light Rail Station, making it convenient for guests to use public transit.
If guests need a rental car, where can they find car rental services nearby?
Nearby cars can be rented from Avis Car Rental, Budget Car Rental, and Avis Rent A Car, all located close to the hotel.
What local attractions are close to Holiday Inn San Jose - Silicon Valley that guests might want to visit?
Guests can visit California's Great America, SAP Arena, PayPal Park, and enjoy dining and shopping at Santana Row, all within minutes of the hotel.
Brand Certified Facts from Holiday Inn San Jose - Silicon Valley by IHG
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Certified March 01, 2026Yext Knowledge Graph
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