Hilton Garden Inn San Jose Airport

Reviews

• VB

  Victor Blake

  4 days ago
  5.0
  Clean rooms. Friendly service, even when very busy. It's is a convenient location but I'd note that thr parking spaces are very small. Not easy if you have a large truck or suv. Breakfast (ordered) was very good. Will certainly sty again. One or two stars better than nearby hotels.
• LC

  Lisa Collins

  Oct 30, 2025
  5.0
  Great hotel for a quick overnight trip. Easy check in, clean rooms comfortable beds.
• CO

  Chris Olsen

  Oct 22, 2025
  4.0
  Overall a nice place. Perfect location near airport and freeways. Staff, rooms and food were great. The main floor and the 5th floor where I stayed had an odd musty smell though like they had a recent water damage but who knows.
• JP

  Jessica Paul

  Oct 16, 2025
  4.0
  Very clean hotel, great location near the airport, offers free shuttle to the airport.
• DL

  Dan Liao

  Oct 2, 2025
  1.0
  We are Hilton honors members. We frequented the Hilton Garden Inn at San Mateo multiple times in the last year with the last visit two months ago, and we stayed at the Hilton Garden Inn at Calabasas, California, three weeks ago. We have been very impressed with Hilton Garden Inn brand. Reason for the low score for this property is the following: Physical plant, rooms: these are fine. Front desk service: Pichy took care of my questions by phone and also in person when I arrive for check-in. She was very polite, helpful, and warm. This is the same standard I found at the other two Hilton Garden Inn front desk services. Breakfast: this is where Hilton Garden in San Jose branch significantly pales in comparison to Hilton Garden Inn, San Mateo, and Calabasas. The San Mateo branch offers a robust breakfast with warm and continental options. They also include omelettes that are made to order. These are all included in the breakfast option when you check in the hotel and include the breakfast option in your room rate. They cater to the Asian population as they have many of the major airline staff members from Japan and Korea and tourist visiting. In addition, they have a diverse population of other ethnicities as clients. Their breakfast options reflect all these different cultures. The service by the waiters and waitresses and Bus boys Are quite good and rapid. The Calabasas branch also offers made to order omelettes as well as warm and continental breakfast options. The waiter and bus boys were very fast and hospitable. Their continental breakfast was not as robust as the San Mateo one, but it still was pretty darn good. They did not cater to all the different ethnicities. It was a standard American breakfast option. I included the breakfast option when I reserved the room. San Jose Airport branch: I included the breakfast option when I reserve the room at this branch just as I did with San Mateo and Calabasas. However, the hostess stated that omelette was not included in the breakfast option. This was quite surprising, giving that the price for breakfast was the same as that offered at San Mateo and Calabasas which ranges from $16-$25 depending on the room reservation deal that I sign up for. The San Jose airport breakfast was costing the same price, and yet they did not offer made to order omelettes. The hostess stated that for an additional $17 I could order the made to order omelette. I could not believe this. This meant that I had to pay $15-$20 for continental breakfast with some warm options which were just standard American food options And an additional $17 for M for made to order omelette. It was not the hostess’s fault, because she stated that it was The Manager’s decision to do this. She understood that other Hilton Garden Inn breakfast options included the omelette. The problem is that I could stay at a Hampton Inn or other hotel that serves similar breakfast options as the San Jose branch at a significantly lower hotel rate with good quality rooms that do not charge extra for breakfast. The Continental and warm breakfast options were not as robust as even the Calabasas location, so getting the breakfast option at San Jose airport site is not worth the cost. The Manager needs to reevaluate his or her decision and price point and breakfast options. The San Mateo branch and the Calabasas branch are of high-quality service and breakfast options, and the San Jose airport branch needs to be at least on par with those branches when it comes to the breakfast options.

Frequently Asked Questions About Hilton Garden Inn San Jose Airport