Business Details
About
Hotel
Daily Mandatory Charge includes: California Tourism Assessment
The new Hilton Garden Inn San Jose is minutes from the airport and downtown San Jose. Focused on sustainability, our hotel offers an on-site restaurant and bar, making us a great choice for your next trip to San Jose. We have bright and inviting spaces, free WiFi, Digital Key, a fitness room and event space.
Location
Hours
Reviews
4.0
248 reviews
5 stars
142
4 stars
42
3 stars
23
2 stars
13
1 star
28
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting clean rooms and well-maintained facilities.
Customer Service
While some staff members received high praise for their friendliness and helpfulness, there were several reports of poor customer service experiences, particularly at the front desk.
Breakfast Quality
Guests expressed disappointment with the breakfast options, citing high prices and limited selections compared to other Hilton locations.
Location Concerns
The hotel is conveniently located near the airport, but many reviews highlighted safety concerns regarding the surrounding neighborhood.
Room Issues
Several guests reported issues with room assignments, cleanliness, and maintenance, including noise disturbances and pest problems.
- RIRichard IngrassiaNov 27, 20255.0Very nice clean professional and pleasant place to stay! We stay here often.
- MWMax WryNov 25, 20254.0Nice hotel close to the airport. Would’ve given it five stars except for the fitness room, which is very nice, had no working water and the peloton bike needed service.
- VBVictor BlakeNov 20, 20255.0Clean rooms. Friendly service, even when very busy. It's is a convenient location but I'd note that thr parking spaces are very small. Not easy if you have a large truck or suv. Breakfast (ordered) was very good. Will certainly sty again. One or two stars better than nearby hotels.
- LCLisa CollinsOct 30, 20255.0Great hotel for a quick overnight trip. Easy check in, clean rooms comfortable beds.
- COChris OlsenOct 22, 20254.0Overall a nice place. Perfect location near airport and freeways. Staff, rooms and food were great. The main floor and the 5th floor where I stayed had an odd musty smell though like they had a recent water damage but who knows.
Frequently Asked Questions About Hilton Garden Inn San Jose Airport
What are the check-in and check-out times at Hilton Garden Inn San Jose Airport?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is Hilton Garden Inn San Jose Airport pet-friendly?
Yes, the hotel welcomes both cats and dogs.
What accessibility features does Hilton Garden Inn San Jose Airport offer?
The hotel offers accessible parking and accessible elevators, and it is mobility accessible.
Does Hilton Garden Inn San Jose Airport provide free WiFi?
Yes, free WiFi is available in public areas along with a public internet terminal.
Is there an airport shuttle service available at Hilton Garden Inn San Jose Airport?
Yes, the hotel offers airport shuttle and airport transfer services.
Are there any dining options available within Hilton Garden Inn San Jose Airport?
Yes, the hotel has one on-site restaurant and bar for guests.
What fitness facilities are available at Hilton Garden Inn San Jose Airport?
A fitness center is available for free for all guests.
Can guests find convenience stores or vending machines at or near Hilton Garden Inn San Jose Airport?
Yes, the hotel has a convenience store and vending machines for guest use.
Which nearby places of interest can guests visit before or after their stay at Hilton Garden Inn San Jose Airport?
Guests might visit the Agnews Developmental Center, Aikido of Japantown martial arts club, or enjoy dining at La Victoria Taqueria Mexican restaurant.
Are there nearby transportation or service providers that can assist guests at Hilton Garden Inn San Jose Airport?
Yes, guests can access limo services from Gold Limousine and travel assistance from Lite Travel Agency nearby.
What entertainment options are available near Hilton Garden Inn San Jose Airport?
Nearby entertainment includes 4th Street Bowl bowling alley and bar, as well as various restaurants such as Menara Moroccan Restaurant and Karlita's Taco Place.