Business Details
About
HotelHilton
Daily Mandatory Charge includes: California Tourism Assessment and San Jose Hotel Business Improvement District Assessment.
One of California’s most iconic destinations, Hayes Mansion, a timeless majestic estate is surrounded by spectacular grounds and a 20-acre park in South San Jose. Your place to relax, recharge and reconnect. Guests can enjoy our heated outdoor pool and hot tub, sports and fitness facilities, on-site dining, and adjacent walking trails. The perfect venue for sophisticated social events or corporate celebrations, we offer 30,000 square feet of flexible indoor and outdoor space to meet your unique requirements.
Location
Hayes Mansion San Jose, Curio Collection by Hilton
200 Edenvale Avenue, San Jose, CA
95136, United States
Hours
Reviews
4.3
2,345 reviews
5 stars
1,366
4 stars
594
3 stars
211
2 stars
80
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness and efficiency, with some praising individual staff members while others reported rude or unhelpful interactions.
Room Quality
Rooms are generally clean and well-maintained, but some guests noted issues with lighting, odors, and noise from events.
Pricing and Fees
Guests found the hotel to be overpriced, particularly with additional charges for parking and breakfast.
Event Noise
Several reviews mentioned disturbances from events, particularly weddings, affecting the comfort of guests staying at the hotel.
Location Concerns
The hotel is situated in a residential area that some guests found unappealing, with reports of nearby homelessness and safety concerns.
- DDDex6 days ago5.0This place is so magical! We have stayed a few times now and we cant wait to go back again. This place is also very clean and has one of the best pools I've seen at a hotel.
- MKMichael KwokJan 3, 20265.0I travel here frequently for business (over a dozen stays now!) and Hayes Mansion is my go-to. It offers the perfect balance: the service is highly efficient for work, but the atmosphere feels like a relaxing resort rather than a standard high-rise. The property is always well-maintained, but my recent stay near Christmas was stunning. The decorations were incredible—it really shows how much care they put into the property to create a warm, festive vibe for guests. Most importantly, the staff makes the difference. The restaurant and bar are great, and the breakfast team is super nice—they truly make me feel at home when I’m away from home. A huge thank you to Erin Beadle and her team for running such a wonderful operation.
- EPEleanor PatzDec 27, 20252.0Pros: Staff were all very friendly and welcoming The hotel is surrounded by a very lovely park Cons: We stayed in a room in the building next to the main mansion that you check in at. We shortened our stay to just one night after only an hour because of the atmosphere of the room and building. So dark and very, very poorly lit. We asked if the other rooms were similar and they said they would be in terms of how insanely dark each room is. The carpet was heavily stained in the room too. It reminded me more of a run down college dorm building than a hotel. The restaurant staff were very friendly, but the food was mediocre at best.
- AIAndy IseriDec 15, 20255.0Reasonably priced rooms in an old mansion setting. Probably the best hotel in San Jose for dogs. Plenty of grass areas and adjacent park. Nice staff - Jackie at the front desk was exceptional. She changed us to a ground floor room (for the dog) and was very nice about it. It's an event space, both times we stayed here included large weddings and a Google party (lot of fancy cars). None were noisy. On site restaurant was very good.
- SSSodiumDec 10, 20253.0This hotel is quite over priced and the daily parking fee is ridiculous. Maybe its normal, still ridiculous. Also, every time I went to check in, my room is never ready. On multiple occasions. If there is some sort of huge business party or convention going on at the time, you are not a priority. The money they are bringing in is.
Frequently Asked Questions About Hayes Mansion San Jose, Curio Collection by Hilton
What are the check-in and check-out times at Hayes Mansion San Jose?
Check-in time is at 4:00 PM and check-out time is at 12:00 PM.
Is parking available at the hotel and is it free?
Yes, self-parking is available and it is free for guests.
Does Hayes Mansion allow pets?
Yes, pets including cats and dogs are welcome at the hotel.
Are there any fitness facilities available to guests?
Yes, there is a free fitness center available for guests to use.
Does Hayes Mansion offer an outdoor pool and hot tub?
Yes, guests can enjoy a heated outdoor pool and a hot tub on the property.
Is breakfast provided at the hotel?
Yes, breakfast is available for guests at Hayes Mansion.
What accessibility features does the hotel provide?
The hotel offers accessible parking, an accessible elevator, an accessible pool, and is mobility accessible.
Does the hotel offer contactless check-in or check-out?
Yes, contactless check-in and check-out are available for guests.
What nearby parks can guests visit before or after their stay at Hayes Mansion?
Guests can visit Edenvale Garden Park, Edenvale Park Pickleball Courts, Chynoweth Park, and Yosemite National Park for outdoor activities.
Are there any nearby spas or wellness centers near Hayes Mansion?
Yes, nearby spas include Being Spa @ Dolce Hayes, In Spa at Dolce Hayes, and the Hayes Mansion day spa and resort itself.
Can guests find dining options close to Hayes Mansion?
Yes, Silver Creek Restaurant offers American cuisine nearby and there are two restaurants located at the hotel.
Are there nearby accommodations for visitors looking for alternatives or group stays?
Nearby accommodations include Favorite Hotel in San Jose and Dolce Hayes Mansion resort and spa.