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Hayes Mansion San Jose, Curio Collection by Hilton

4.3
(2356 reviews)
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Business Details

200 Edenvale Avenue, San Jose, CA
95136, United States
(408) 226-3200
https://www.hilton.com/en/hotels/sjchmqq-hayes-mansion-san-jose/

About

HotelHilton
Daily Mandatory Charge includes: California Tourism Assessment and San Jose Hotel Business Improvement District Assessment. One of California’s most iconic destinations, Hayes Mansion, a timeless majestic estate is surrounded by spectacular grounds and a 20-acre park in South San Jose. Your place to relax, recharge and reconnect. Guests can enjoy our heated outdoor pool and hot tub, sports and fitness facilities, on-site dining, and adjacent walking trails. The perfect venue for sophisticated social events or corporate celebrations, we offer 30,000 square feet of flexible indoor and outdoor space to meet your unique requirements.

Location

Hayes Mansion San Jose, Curio Collection by Hilton
200 Edenvale Avenue, San Jose, CA
95136, United States

Hours

Reviews

4.3
2,356 reviews
5 stars
1,374
4 stars
594
3 stars
212
2 stars
82
1 star
94

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many guests praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Dennis and Jackie.

Cleanliness

The hotel is frequently noted for its cleanliness and well-maintained facilities, contributing to a pleasant stay.

Noise Issues

Several reviews mentioned noise disturbances from events and weddings, impacting the comfort of guests staying at the hotel.

Service Consistency

Customer service experiences varied, with some guests reporting excellent service while others faced issues with check-in and responsiveness.

Value for Money

Guests expressed mixed feelings about the pricing, with some feeling the hotel was overpriced for the experience, particularly regarding parking and breakfast costs.
  • LB
    L'Ann Bingham
    3 days ago
    5.0
    The Hayes Mansion is a historical property that's incredibly lovely and well maintained. The Palm and Ember restaurant has some delicious food options, including Vegan selections. There's also a lovely library room where they have tea service in the afternoons that's also a terrific place to enjoy a glass of wine and a snack. The rooms are lovely and updated. There's a swimming pool and hot tub for the guests to enjoy. The grounds are large, green and lovely!
  • JY
    Jennifer Yatco-Parker
    Jan 31, 2026
    5.0
    It's a beautiful hotel. Staff are very nice and friendly. Rooms are very nice. Enjoyed our stay very much. Will definitely come back.
  • PM
    PJ MehLea
    Jan 29, 2026
    5.0
    We enjoyed our wedding celebration here! We have returned for our anniversary this year, and it has been so lovely despite the cold. This beautiful hotel is nicely situated far from all the noisy places and busy streets of San Jose. I love that it is nicely located in a quiet neighborhood area. We enjoyed the food, the well equipped gym, the game room with family, friendly service and all it offers. We will return again.
  • AM
    Abrielle Marsden
    Jan 28, 2026
    2.0
    I don’t think this hotel is terrible, but it definitely wasn’t worth the price. During my stay for a wedding, we found a cockroach on the bed—horrifying. The front desk only had one person that night during a huge wedding, phones were ringing nonstop, and another guest was also complaining about the loud wedding music from the ballroom in the same building. We were moved to another room, but the cockroach was barely acknowledged. At checkout, I tried to follow up, hoping for some compensation and was initially brushed off since they were “too busy,” but another staff member helped us right away after we finally switched lines. The experience and customer service were frustrating enough that I wouldn’t stay here again.
  • BN
    BuBoNiC NATE
    Jan 17, 2026
    3.0
    The place is pretty, but the service was not that great. They have filtered water stations, but the water ends up just tasting like tap water. The TVs are set up to be pretty restrictive and don't allow for casting.
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Frequently Asked Questions About Hayes Mansion San Jose, Curio Collection by Hilton

What are the check-in and check-out times at Hayes Mansion San Jose?

Check-in time is at 4:00 PM and check-out time is at 12:00 PM.

Is parking available at the hotel and is it free?

Yes, self-parking is available and it is free for guests.

Brand Certified Facts from Hayes Mansion San Jose, Curio Collection by Hilton

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