Hampton Inn & Suites San Jose Airport

4.1
520 reviews
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Business Details

2088 North First Street, San Jose, CA
95131, United States
(408) 392-0993
https://www.hilton.com/en/hotels/sjcnfhx-hampton-suites-san-jose-airport/

About

Hotel
Daily Mandatory Charge includes: California Tourism Assessment .20%; Hotel Business Improvement District .64%. Welcome to Hampton Inn & Suites San Jose Airport, ideally located off US-101 and close to popular attractions in San Jose and Santa Clara. Whether you are in town for a convention or sightseeing in Silicon Valley, our new, modern hotel has the amenities you need for a comfortable stay. Relax after a busy day in one of our guest rooms or suites with a comfy bed, HDTV, coffeemaker, microwave, mini-fridge, free WiFi and work desk with ergonomic chair. Suites feature extra space and a sofa bed, perfect for families or groups of friends. Fuel your day with free hot breakfast every morning, featuring fresh fruit, Belgian waffles, eggs, pastries, yogurt, cereal and more. Hot coffee and tea is always available in the lobby, and if you need a snack or forgot your phone charger, visit our 24-hour Treat Shop. Make use of the business center, exercise in the fitness center or unwind in the indoor pool.

Location

Hampton Inn & Suites San Jose Airport
2088 North First Street, San Jose, CA
95131, United States

Hours

Reviews

4.1
520 reviews
5 stars
281
4 stars
114
3 stars
54
2 stars
33
1 star
38

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty rooms upon check-in, inadequate housekeeping, and maintenance problems.

Staff Performance

While some guests praised the staff for being friendly and accommodating, others reported rude behavior and unprofessional service, particularly at the front desk.

Breakfast Quality

Many customers expressed disappointment with the breakfast options, citing limited variety and poor quality of food.

Room Design Flaws

Several guests noted awkward bathroom sink designs and issues with low water pressure in showers, which affected their overall experience.

Noise Concerns

Guests frequently mentioned noise disturbances from the light rail and other guests, impacting their ability to sleep.
  • BY
    Barry Yang
    5 days ago
    3.0
    The sink/faucet design is problematic. The faucet is placed at a corner of a rectangular sink so there is no room for you to place your hands for washing. Breakfast was good. Receptionist was friendly and professional.
  • PR
    Patrick Riffault
    6 days ago
    2.0
    Very disappointing stay. The Sunday I arrived (2nd) there was no hot water. Was told 4 times by the front desk "the maintenance guy" restarted the boiler and you should have hot water in 20 minutes. This was at 5pm, 7pm, 9pm and 11pm. Had to settle for a cold shower morning and it was fixed by Monday Evening. I don't appreciate being mislead. The TV in the room did not work properly. Was reported by never fixed. The breakfast is mediocre at best. If that's a award winning breakfast I would hate to see what the loser have to offer. The was no cleaning at all during a 1 week stay.
  • BM
    Betsy Mendoza
    Nov 11, 2025
    3.0
    We stayed one night here due to their allowing larger dogs with a competitive fee of $75 (we have 2). We checked in at 4:45 and our room was not ready which seemed a bit odd but the young man at the front desk worked it all out for us and we only had to wait about 5 minutes. The parking lot in back and around dumpster is absolutely filthy. All of the landscaped areas have tons of trash, so it appears they may not have maintenance staff to keep grounds kept up. Breakfast was solid, nice array of choices as far as free breakfast goes. The room was clean, beds were very firm but sleep quality was fine.
  • OB
    Ori Big
    Nov 10, 2025
    4.0
    11-01-25 we stayed a nigh and we didn’t heard any flight or any other noises. Room 521 was clean with modern modified bathroom and furniture. View is kinda nice on sunrise. Service was great at check-in and on breakfast. Breakfast was included and served in a smooth nice vibe. Pool is too small. Parking lot is already full despite of $10 bucks charge, reception said ok to park next to the redline. Location was good for us due to night event at Art Performance Center which was only 10min drive. Check pictures please.
  • PG
    Phillip Grothe
    Oct 29, 2025
    1.0
    I was assigned a room overlooking 1st street with the light rail train bell ringing every time it comes by, motor bikes, and other traffic noise. I called the front desk requesting a different room and was told they are sold out. I said I’m not satisfied and will not be coming back. The lady hung up on me. That’s my experience. So much for the Hampton satisfaction guarantee. Big meeting tomorrow and I’m expecting a sleepless night.
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Frequently Asked Questions About Hampton Inn & Suites San Jose Airport

What accessibility features does Hampton Inn & Suites San Jose Airport offer?

The hotel provides accessible parking, an accessible elevator, and an accessible pool for guests with mobility needs.

Is breakfast included at the hotel?

Yes, a free breakfast with buffet options is available daily.