Hampton Inn & Suites San Jose Airport

4.1
535 reviews

About

HotelHampton Inn
Daily Mandatory Charge includes: California Tourism Assessment .20%; Hotel Business Improvement District .64%. Welcome to Hampton Inn & Suites San Jose Airport, ideally located off US-101 and close to popular attractions in San Jose and Santa Clara. Whether you are in town for a convention or sightseeing in Silicon Valley, our new, modern hotel has the amenities you need for a comfortable stay. Relax after a busy day in one of our guest rooms or suites with a comfy bed, HDTV, coffeemaker, microwave, mini-fridge, free WiFi and work desk with ergonomic chair. Suites feature extra space and a sofa bed, perfect for families or groups of friends. Fuel your day with free hot breakfast every morning, featuring fresh fruit, Belgian waffles, eggs, pastries, yogurt, cereal and more. Hot coffee and tea is always available in the lobby, and if you need a snack or forgot your phone charger, visit our 24-hour Treat Shop. Make use of the business center, exercise in the fitness center or unwind in the indoor pool.

Location

Hampton Inn & Suites San Jose Airport
2088 North First Street, San Jose, CA
95131, United States

Hours

Reviews

4.1
535 reviews
5 stars
285
4 stars
117
3 stars
55
2 stars
37
1 star
41

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests noted that the rooms were clean, there were several complaints about overall cleanliness in common areas and issues with housekeeping.

Customer Service

Customer service experiences varied widely; some guests praised the staff for being friendly and accommodating, while others reported rude behavior and poor responsiveness.

Breakfast Quality

The breakfast offerings received mixed reviews, with many guests finding the selection limited and unsatisfactory.

Noise Issues

Several guests reported noise disturbances from the light rail and other guests, impacting their overall comfort during their stay.

Parking Concerns

Guests expressed frustration over the additional parking fee and limited availability, with some noting that it was not clearly communicated beforehand.
  • MC
    Marco Cisneros
    Dec 29, 2025
    1.0
    I don't like to leave bad reviews at all, but I stayed here for two nights and the 1st night all the stuff from my truck got stolen ( they have "security", but he was just hanging out at his SUV all day/night). I will not stay here anymore or recommend this place to anyone who I care about. Good service and food here, but is not secure.
  • LR
    L. R
    Dec 28, 2025
    1.0
    GOOD— location, clean Bad—- if you need more then two bath towels good luck the room attendants don’t have ANY!!! And as I assume most people like a hot shower, YOUR NOT GETTING ONE HERE, I’ve showered at all times of the day, it’s Luke warm at best.. VERY DISAPPOINTING.. BREAKFAST ISN’T ANYTHING SPECIAL AS WELL.
  • JW
    J W
    Dec 28, 2025
    1.0
    Ants in the room. Absolutely pathetic breakfast. Broken bathroom door and funky plumbing on bathroom sink. They also apparently don't clean the room or empty trash unless you specifically ask them to, and neglected to mention that on sign in. I've stayed at 1 starotels that were nicer.
  • EA
    elizabeth astorga
    Dec 24, 2025
    2.0
    The rooms are a nice size and great costumer service however some major downfalls. Pool is not heated and the whole reason we chose it was for my kids to swim indoor so that was upsetting . Got a king size bed paid for one of the bigger rooms and bed was extremely hard and pillows were terrible . The upsides are that the room was a nice size and breakfast was good. Not ideal for kids
  • YR
    Yogesh Rane
    Dec 15, 2025
    4.0
    Great stay at this place. Not sure why the bad reviews. Checked in via mobile app. Only issue was the mobile key was not working so had to go to the front desk. Apparently, another company controls this so the hotel employees don't have any control over it. The room was sparkling clean. The TV had a welcome message on it. I was greeted from the staff and got a welcome gift of chips and water for being a Hilton Hhonors gold member. Facility comes with a pool, laundry area and exercise room. The suite is nice and large and has a sitting area. A good, convenient location to the airport and a quick walk to local restaurants.

Frequently Asked Questions About Hampton Inn & Suites San Jose Airport

What accessibility features does Hampton Inn & Suites San Jose Airport offer?

The hotel provides accessible parking, an accessible elevator, and an accessible pool for guests with mobility needs.

Is breakfast included at the hotel?

Yes, a free breakfast with buffet options is available daily.