Certified by Hampton Inn San Jose Cherry Ave • Mar 01, 2026
About
Certified by Hampton Inn San Jose Cherry Ave • Mar 01, 2026
HotelHampton Inn
We're off CA-85, blocks from Almaden Ranch Shopping Mall and restaurants. The San Jose Sharks at the SAP Center, McEnery Convention Center, and Santa Clara State University are all within eight miles. San Jose Airport SJC, Santana Row, and Winchester Mystery House are 11 miles from our hotel. Enjoy our complimentary breakfast and fitness center.
Location
Certified by Hampton Inn San Jose Cherry Ave • Mar 01, 2026
Certified by Hampton Inn San Jose Cherry Ave • Mar 01, 2026
Reviews
3.8
161 reviews
5 stars
82
4 stars
31
3 stars
14
2 stars
5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about dirty rooms, unclean bedding, and unsanitary conditions in bathrooms.
Customer Service
Several customers reported rude or unhelpful staff interactions, particularly with a front desk employee named Marie.
Safety Concerns
Guests expressed worries about vehicle break-ins and the presence of a homeless encampment nearby, impacting their sense of security.
Mixed Experiences
While some guests enjoyed their stay and praised the location and amenities, many others reported significant issues that detracted from their experience.
Management Response
There were complaints about a lack of follow-up or compensation from management regarding issues raised by guests.
JB
JOHN BELUSHI
Feb 22, 2026
5.0
Close to the airport bass pro shop in the same parking lot to kill some time. Room was great breakfast was great. Tall shower head big restroom. 24 hour gym 24 hour coffee and juice in lobby. Management took care of a couple request before check in . Deserves better than 3.8 ☆
FH
Fred Herr
Feb 2, 2026
3.0
Have stayed here twice. First time they did not have the king bed room I reserved, told me they were really busy. Not sure the point of a reservation then? They did give a partial refund. Second time we stayed two nights and we got the room we reserved. The hotel is being refreshed which is good, new AC units were being installed, bathrooms were already refreshed. Hopefully room furniture is next as it’s dirty and stained looking. Biggest word of caution is vehicle break ins. It’s not the hotels fault but parking there is not safe. Their lot and the neighboring shopping centers lots all say to remove valuables and park at your own risk. On our second night my enclosed car trailer was broken into along with another guests vehicle. Trailer was parked right under the light pole too. The other guests vehicle was right up against the hotel. Obviously not a safe place to park your vehicle overnight.
ER
emily ricci
Jan 8, 2026
1.0
This place was the WORST! My bedding was covered in makeup I had to change my own sheets cause they clearly did not. Once I did I noticed that the duvet cover is actually just a flat sheet so you are sleeping with the same insert as every other person who’s been in that room (unwashed). They really need to get actual duvet covers - super unsanitary. Our bathroom door also literally fell off the hinges.
HH
Hester H
Dec 30, 2025
5.0
Everything was good. The room was a little dark but clean and functional. AC/Heater was old and water pressure low. Other than that it wasn't bad. Close to many places to ear. We had a pretty pleasant stay.
AM
Angel Mendoza
Dec 29, 2025
1.0
Got scammed by this location. Made a reservation. When I attempted to check in, I was told that the hotel was over booked and that the hotel was supposed to call me and tell me that my reservation needed to be cancelled by them. I never received a call from them. I was also told I would not be charged but I did get charged. When trying to get my refund, the manager said that they were not over booked that night and that I attempted to cancel my reservation which is a blatant lie. They are refusing to refund me. Would not recommend location and will not be coming back.
Frequently Asked Questions About Hampton Inn San Jose Cherry Ave
What are the check-in and check-out times at Hampton Inn San Jose Cherry Ave?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does Hampton Inn San Jose Cherry Ave offer free breakfast?
Yes, the hotel provides a complimentary buffet breakfast.
Is there a fitness center available at the hotel?
Yes, there is a fitness center available for free to guests.
Are pets allowed at Hampton Inn San Jose Cherry Ave?
Yes, both cats and dogs are welcome at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel features accessible parking, accessible elevators, and is mobility accessible.
What type of parking is available at the hotel?
Self-parking is available for guests at no extra charge.
Does Hampton Inn San Jose Cherry Ave provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
What nearby shopping and dining options are available around the hotel?
Guests can visit Almaden Ranch shopping center and cinema, Bass Pro Shops for sporting goods, and numerous restaurants such as Panda Express, MOD Pizza, and Pho Kitchen within close proximity.
Are there nearby fitness and wellness centers near the hotel?
Yes, you can find City Sports Club gym and Hydration Room medical spa nearby for fitness and wellness needs.
How can nearby attractions like the SAP Center and Santana Row enhance a guest's stay?
The SAP Center offers San Jose Sharks hockey games and events within eight miles, while Santana Row, 11 miles away, provides shopping and dining for guests to enjoy before or after their stay.
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Certified March 01, 2026Yext Knowledge Graph
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