Best Western Plus Airport Plaza

4.3
485 reviews

About

HotelBest Western
At the Best Western Plus Airport Plaza you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Airport Plaza will stand out among other hotels in San Jose,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Airport Plaza will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Airport Plaza
2118 The Alameda, San Jose, CA
95126, United States

Hours

Reviews

4.3
485 reviews
5 stars
246
4 stars
153
3 stars
57
2 stars
20
1 star
9

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many reviews highlighted the friendly and helpful nature of the staff, with specific mentions of individuals who provided exceptional service.

Cleanliness

Most guests noted that the rooms and common areas were clean and well-maintained, although some mentioned issues with specific rooms.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, though some guests felt there was room for improvement.

Location

The hotel is praised for its convenient location near the airport and downtown, making it a good choice for travelers.

Noise Issues

Several guests reported noise disturbances from traffic and other guests, indicating a need for better soundproofing.
  • JE
    Julie Edwards
    6 days ago
    2.0
    Room appeared clean. Beds were clean. However, there were hand print smear marks on the walls and after my son walked around a bit, his feet were sticky from the carpet. Later in the evening, the toilet broke and rather than moving us to another room, since the place was very empty, they gave my husband a piece of string and a paper clip to fix it ourselves. Would not stay here again. Only good thing was the breakfast.
  • KB
    Kevin Bryson
    Jan 2, 2026
    4.0
    This is a great little Best Western property. Wonderful staff, and a fantastic hot breakfast are highlights. The rooms are nicely appointed with microwave, mini fridge, and large TVs. The beds are very firm, more than I'm used to, and I had trouble sleeping on them. The location is super convenient: 10 minute bus ride to downtown SJ on the 22 (which comes every 15 minutes) and walking distance from the Santa Clara caltrain station. I also enjoyed walking to Voyager coffee and the other restaurants down the street.
  • AF
    Aico Frena
    Dec 31, 2025
    5.0
    The location is quite central but very quiet, rooms are very clean, its a very good place, you eat a small meal during the morning to start your day and staff is quite helpful
  • TN
    Ty Nguyen
    Nov 21, 2025
    4.0
    worth the price if you're willing to sign up and use their members rate with a best western account
  • CC
    chester copperpot
    Oct 19, 2025
    1.0
    I requested a refund cause Kaiser apparently housed a individual from the hospital there, he was in a room across from my door and started screaming inciting violence toward me, I opened my door to see what was going on, he was looking for a fight. Like 10 police cars showed up and they were asking him if he a had a gun, very scary.

Frequently Asked Questions About Best Western Plus Airport Plaza

Does Best Western Plus Airport Plaza offer free breakfast?

Yes, Best Western Plus Airport Plaza provides free breakfast for all guests.

Is there a fitness center available at Best Western Plus Airport Plaza?

Yes, the hotel features an in-house fitness center for guests to use during their stay.