Business Details
About
Hotel
Located in San Jose,CA, the Best Western Lanai Garden Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Lanai Garden Inn & Suites
1575 TULLY RD, San Jose, CA
95122, United States
Hours
Reviews
4.0
532 reviews
5 stars
243
4 stars
155
3 stars
66
2 stars
29
1 star
39
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the rooms were clean, but there were complaints about cleanliness in common areas and issues like cockroaches and ants.
Service Quality
While some guests praised the friendly and helpful staff, others reported rude service and poor handling of issues.
Location Issues
The hotel is conveniently located near the freeway, but many guests expressed concerns about the surrounding area being sketchy and noisy.
Breakfast Quality
Breakfast received mixed reviews; some enjoyed it while others found it lacking in variety and quality.
Value for Money
Guests felt the hotel was overpriced for the quality and services provided, with additional charges for parking and other amenities.
- RBROHIT BHOPATKAROct 27, 20253.0False advertisement on hotel.com . I requested crib as advertisement but I was told its not available. When I ask to clean microwave and fridge in the room at 4.30 pm i was told that they cannot do it as cleaning staff left. Location is good just off the highway. Lot of parking with security cameras. Check in was quick
- SCSandeep ChahalOct 26, 20253.0Parking could be better if they redo the parking lines around the solar panel pillars.
- MSMichael SalgadoOct 23, 20251.0Room was nice, until my wife saw a cockroach! They refunded my money right there and then. Desk clerk was very understanding and apologetic. Won't EVER go back
- SAScott AlversonOct 19, 20251.0We accidentally left a blanket and stuffed animal behind in the room. When we called later that day, they lied and acted like they weren’t there. Clearly the items had been taken by the staff, and they were trying to cover up. The lying was made more obvious by their rudeness in the conversation. Generally the stay was bland and the staff had seemed disengaged to begin with, but this last part really made it a bad experience.
- YRYaritza RodValSep 2, 20251.0Quiet unfortunate experience! The stay itself was good, but was wrongfully charged $340 by the property itself after a third party booking. When I called and asked for details-man on phone was rude and not giving me details on reasons for charge. WILL NOT BE STAYING HERE AGAIN or be recommending this place.
Frequently Asked Questions About Best Western Lanai Garden Inn & Suites
Does Best Western Lanai Garden Inn & Suites offer free WiFi?
Yes, free WiFi is available for all guests at Best Western Lanai Garden Inn & Suites.
Where is Best Western Lanai Garden Inn & Suites located?
It is located at 1575 Tully Rd, San Jose, CA 95122, United States.
What are the operating hours of Best Western Lanai Garden Inn & Suites?
The hotel is open 24 hours a day, seven days a week.
What type of accommodation is Best Western Lanai Garden Inn & Suites?
It is a hotel under the Best Western brand, offering suites and standard rooms.
Is there a special offer available at Best Western Lanai Garden Inn & Suites?
Yes, stay 2 nights and get a $50 Best Western Gift Card.
How can I contact Best Western Lanai Garden Inn & Suites?
You can call them at +1 408-929-8100 or fax at +1 408-929-8140.
Does Best Western Lanai Garden Inn & Suites have a website or social media presence?
Yes, they have a website at bestwestern.com and a Facebook page at https://www.facebook.com/216553898461024.
Are there multiple Best Western Lanai Garden Inn & Suites locations nearby?
The nearby places list shows multiple entries of Best Western Lanai Garden Inn & Suites, indicating the same hotel is prominently located in the area.
What other businesses are near Best Western Lanai Garden Inn & Suites that guests might find useful?
Nearby, there are several H&R Block offices offering accounting and financial services, useful for guests needing financial assistance.
Where can guests find furniture or mattress stores near Best Western Lanai Garden Inn & Suites?
Mattress Firm stores, specializing in mattresses and furniture, are located nearby the hotel.