Business Details
About
HotelBest Western
The The Cartwright Hotel - Union Square, BW Premier Collection is a luxury boutique hotel. The biggest priority for this curated upscale location is to leave a lasting impression, even long after you have checked out. You’ll notice the distinct style the minute you walk in. The elegant hotel offers the highest quality amenities and services, sure to win over even the most refined traveler. Located in San Francisco,CA the The Cartwright Hotel - Union Square, BW Premier Collection comes with a fully equipped fitness room, an exquisite on-site dining experience and ample amounts of meeting space for large events.
Location
The Cartwright Hotel - Union Square, BW Premier Collection
524 Sutter St, San Francisco, CA
94102, United States
Hours
Reviews
4.0
1,014 reviews
5 stars
425
4 stars
336
3 stars
158
2 stars
44
1 star
51
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location near Union Square, making it convenient for exploring the city.
Staff
Many reviews highlight the friendly and accommodating staff, noting their helpfulness and excellent customer service.
Room Quality
Rooms are generally described as small and in need of renovation, with some cleanliness issues reported.
Noise Levels
Several guests mentioned noise disturbances from the street and thin walls, affecting their sleep quality.
Value for Money
The hotel is considered a good budget option for its location, though some guests feel it lacks certain amenities.
- JSJasmine SubashiniJan 1, 20263.0Stayed at the Cartwright Hotel for 6 days. The location is its strongest point . It’s centrally based and very convenient for sightseeing, with easy access to most places. However, the room was extremely small. The bathroom was cramped, and fitting two suitcases in the room was a struggle. Unlike most hotels, no complimentary bottled water was provided, which was disappointing. The frontline staff were generally unfriendly and did not greet guests. The only staff member who demonstrated a good level of customer service was Tia. Unfortunately, the rest did not meet basic customer service standards. Although the hotel states that the service desk operates 24 hours, this was not reflected in reality. One night around 1am, there was significant noise and a violent disturbance on our floor. We attempted to contact the front desk three times to lodge a complaint but received no response at all. This was extremely concerning and felt unsafe, especially during such incidents. Overall, while the location is convenient, the room size, lack of amenities, poor customer service, and safety concerns significantly impacted our stay.
- KBKevin BarberDec 28, 20255.0Great hotel friendly staff good location
- SISurati IveyDec 9, 20254.0I've stayed over the thanksgiving weekend for the last 2 years at the Cartwright Hotel. The rooms are pretty darn nice, very updated, lovely wooden floors, marble bathroom, the most luxe comfortable beds, in room coffee, and coffee ( good coffee) in the morning in the lobby, Nice smart TV in room. Half a block from Union Square, so close to China Town and Nob Hill. All the places we want to go. But the thing I like the very most is how sweet the people who work there are. Honestly, so kind and always helpful. The hallways are dated, ( this is an antique building after all) The Lobby is very modern and full of light. Overall a pleasant and inexpensive place to stay.
- JKJames KozinskiNov 29, 20254.0It is fine for a solo traveler. The rooms are small, but serviceable. Rooms toward the back of the hotel are nice and quiet. Staff was friendly. Location is the best feature, being in Union Square with easy access to BART & MUNI.
- LALamia AfifiNov 27, 20254.0Great location. Wonderful staff Rooms could use some renovation..
Frequently Asked Questions About The Cartwright Hotel - Union Square, BW Premier Collection
What is the address of The Cartwright Hotel - Union Square, BW Premier Collection?
The Cartwright Hotel - Union Square, BW Premier Collection is located at 524 Sutter St, San Francisco, CA 94102, USA.
Does The Cartwright Hotel offer free Wi-Fi to guests?
Yes, The Cartwright Hotel provides free Wi-Fi for all guests.
Is The Cartwright Hotel - Union Square open 24/7?
Yes, The Cartwright Hotel operates 24 hours a day, every day of the week.
What brand is The Cartwright Hotel associated with?
The Cartwright Hotel is part of the BW Premier Collection by Best Western.
What amenities does The Cartwright Hotel offer?
The hotel features a fully equipped fitness room, on-site dining, and ample meeting spaces for large events.
How can I contact The Cartwright Hotel for reservations or inquiries?
You can reach The Cartwright Hotel by phone at +1 415-421-2865 or via their website.
Are there any special offers available at The Cartwright Hotel?
Yes, you can stay 2 nights and receive a $50 Best Western Gift Card as a promotion.
What nearby places can I visit around The Cartwright Hotel?
Nearby, you'll find several dental clinics like Emergency Dental Care San Francisco and legal services such as the Law Offices of Darius T Chan, which could be helpful for urgent needs during your stay.
How can nearby Emergency Dental Care San Francisco services benefit hotel guests?
Guests can access urgent dental care conveniently close to the hotel for any dental emergencies during their visit.
What legal services are available near The Cartwright Hotel?
Law Offices of Darius T Chan is located nearby, offering legal assistance which could be helpful if guests require legal consultations during their stay.