The Cartwright Hotel - Union Square, BW Premier Collection

4.0
1008 reviews

About

Hotel
The The Cartwright Hotel - Union Square, BW Premier Collection is a luxury boutique hotel. The biggest priority for this curated upscale location is to leave a lasting impression, even long after you have checked out. You’ll notice the distinct style the minute you walk in. The elegant hotel offers the highest quality amenities and services, sure to win over even the most refined traveler. Located in San Francisco,CA the The Cartwright Hotel - Union Square, BW Premier Collection comes with a fully equipped fitness room, an exquisite on-site dining experience and ample amounts of meeting space for large events.

Location

The Cartwright Hotel - Union Square, BW Premier Collection
524 Sutter St, San Francisco, CA
94102, United States

Hours

Reviews

4.0
1,008 reviews
5 stars
423
4 stars
333
3 stars
157
2 stars
44
1 star
51

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location near Union Square, making it convenient for exploring the city.

Staff

Customers consistently highlight the friendly and accommodating nature of the staff, enhancing their overall experience.

Room Quality

Many reviews mention that the rooms are small and dated, with some cleanliness issues reported, but they are generally comfortable.

Noise Levels

Several guests noted noise issues from the street and thin walls, impacting their sleep quality.

Value for Money

The hotel is considered a good value for its location, though some guests feel it lacks certain amenities.
  • DM
    Dave Madan
    Nov 15, 2025
    5.0
    Excellent stay, great staff, clean hotel with everything well provided, and location is excellent. Stayed for a week. As good as it gets for a budget hotel, and would definitely stay there again.
  • DS
    Dr Mohammed Samees
    Nov 1, 2025
    5.0
    A really good hotel to stay at when in SF. The location is spot on. Near to the union square. Good food and cafes nearby. The service is really good Staff are welcoming Rooms are decent They provide free water and coffee as well Also iron box and hair dryer in room with good WiFi Overall good stay
  • MC
    maylanie chantal
    Oct 26, 2025
    5.0
    i stayed here on a whim last night, i checked out this morning. i originally booked a small queen bed room, their most cost effective. upon arrival i found out they upgraded us to the top floor suite! (#816) this room was really cute, it felt like an SF apartment! super charming room with a living room area, 2 tvs, large bed and big bathroom with a bathtub. my fav part was the little fire scape balcony! you’re able to stand out on it just don’t look down lol. i will agree that the property is on the older side but i think that’s what gives it character. there were some minor scuffs on the door and wall but i really don’t care about small things as such. i liked the hallways, they were painted black with gold decor and it looked a little spooky i loved it. me and my bf come to SF fairly often for concerts (we live 2hrs away) and we’ll definitely be coming back for this room in specific!!!! i don’t know what i was expecting when booking but me and my bf just loved it😊 only thing that kind of sucked was parking but again, i don’t care about small things like that. there’s a parking garage down the street for guest overnight parking. the photo below was the view from our mini balcony!
  • KD
    Kevin Dailey
    Oct 25, 2025
    2.0
    Over all the room was not up to par. There was hair on my pillow when I checked in, the screens in the windows were not fully attached, and a stained mattress. The shower head wasn't completely tightened so the first time I turned on the water it sprayed everywhere. The fastest the ceiling fan would go was so slow it was useless. The room does have an air conditioner which was a plus and the staff was helpful and friendly. It is a great location close to a lot of attractions. Quietest room I've been in, surprisingly. If I weren't on a work trip and basically needed a place to store my luggage and sleep this would be a worse review. Okay place depending on your needs and level of abuse you are willing to put up with.
  • SS
    Stuart
    Oct 23, 2025
    4.0
    Het hotel ziet er van binnen uit of het uit de haunted mansion komt vooral ze gangen. De kamer is wel erg aan de kleine kant en is gedateerd. Ook is de kamer erg gehoordig door de dunne muren. Verder het personeel is zeer vriendelijk en onze creditcard werkte niet voor de borg van 25 usd maar dit was geen probleem. Je komt hier toch voor de stad en je slaapt toch allen in de kamer dus wij vonden het allemaal niet zo erg. De locatie van het hotel is geweldig, er zit een 7Eleven aan de overkant waar je je ontbijt kan halen wat echt ideaal was.

Frequently Asked Questions About The Cartwright Hotel - Union Square, BW Premier Collection

What is the address of The Cartwright Hotel - Union Square, BW Premier Collection?

The Cartwright Hotel - Union Square, BW Premier Collection is located at 524 Sutter St, San Francisco, CA 94102, USA.

Does The Cartwright Hotel offer free Wi-Fi to guests?

Yes, The Cartwright Hotel provides free Wi-Fi for all guests.