SureStay by Best Western San Francisco Marina District

Reviews

• DD

  Daren D

  4 days ago
  3.0
  Spontaneous trip meeting a recent new friend was on the docket. I was looking for a balance of economy & comfort; this place kind of stood out. The limited onsite free parking is a nice touch, albeit fairly narrow (compact or mid-size vehicles only recommended); otherwise, I just parked in the garage nearby down the street. They could better optimize use of the entry space for 1-2 cars during full capacity; backing in from side street also not too difficult waiting for blockages to move. The building felt a bit dated and stale but overall doable (even if I passed a wandering rat at night on street level stair entrance, haha). The morning lobby has a stuffy scent from the breakfast setup. My room door didn't close smoothly outside (you had to pull it harder in a certain way). The fridge made an annoying background noise that took hours to figure out that it was the freezer unit so I just turned the setting off at 0 which basically renders it useless (I didn't need the fridge anyway). The bathroom floor door trim was loose. The shower curtain wall brackets weren't done well nor secured. The sink dripped even when it was off. The HVAC control cover fell off when I opened it... now the good stuff! Pretty comfortable bed with soft ambient back light and really good cable TV. Neighbors: overall fairly normal except certain guests talking out loud in the center corridor after midnight. Unfortunately for my friend hanging out the 1st night, all those noises at night discouraged her from staying with me. Staff was just ok and cordial. I'd try again with a good deal but otherwise hard pass on this place.
• AO

  amy oden

  Dec 12, 2025
  5.0
  I can not say enough about this hotel! The best kept secret in SF. Immaculate, updated rooms with the kindest front desk host ever. Thank you Puja for making me feel welcome and going above and beyond to assist me on my stay. I will be back very soon!!
• AP

  Anthony Padilla

  Nov 27, 2025
  4.0
  The staff here was very kind, and the location was absolutely awesome. I was able to explore the city freely, and there was so much to do in this area. The WiFi was kind of sketchy, but it worked very well. The toilet and bath were not the best, but it was very clean. There is not a lot for breakfast, but it was still something to give you energy. Absolutely worth staying here!
• KB

  kevin bonstrangle

  Nov 25, 2025
  3.0
  Overall a good hotel. It is very compact and little parking (parking is first come, first serve). There is free breakfast but the room is small and not a lot of variety (no protein). Rooms were clean and it gets the job done. Nothing special, it really is just a room for the night. Also you have to hike your stuff up the stairs.
• JZ

  Jaime Zepeda

  Nov 16, 2025
  5.0
  Beautiful room and everything worked as it should of I will for sure plan my trips with this place in mind. Even came with free waffle breakfast

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