Business Details
About
Luxury HotelHotelResortExtended Stay Hotel
Rising above downtown, Four Seasons Hotel San Francisco at Embarcadero is a bespoke sanctuary in the sky. As the premier luxury hotel in downtown San Francisco, enjoy unparalleled views from the top 11 floors of this 48-storey landmark that provides breathtaking panoramas of the city and the bay. Discover this boutique-style hotel – steps from Union Square, the Ferry Building, Fisherman’s Wharf and Chinatown.
Location
Four Seasons Hotel San Francisco at Embarcadero
222 Sansome Street, San Francisco, CA
94104, United States
Reviews
4.7
384 reviews
5 stars
316
4 stars
39
3 stars
12
2 stars
8
1 star
9
What are people saying?
AI-generated from recent customer reviews
Service Quality
The staff received high praise for their friendliness, professionalism, and attentiveness, with many guests highlighting exceptional individual team members.
Room Quality
Rooms were generally described as clean, spacious, and well-appointed, with stunning views of the city and bay, although some guests noted issues with noise and maintenance.
Dining Experience
While some guests enjoyed the food and service at the hotel's restaurant, others found it lacking compared to expectations for a luxury hotel.
Location
The hotel is well-located in the city, offering easy access to attractions and beautiful views, which many guests appreciated.
Mixed Experiences
Some guests reported operational issues and inconsistencies in service quality, suggesting that the hotel did not always meet the high standards expected from the Four Seasons brand.
- DLDavid LatDec 31, 20255.0My husband and I had an amazing two-night stay at the Four Seasons Embarcadero in San Francisco. We booked one night through Amex Platinum and the second through Chase Luxury Travel, which both offered various benefits for doing so. When we arrived, Sequoia did a great job handling check-in—and informed us that we had been upgraded from a city view to a bay view room, one of the aforementioned benefits. Our room was beautiful and did indeed have incredible views of the skyline and bay, including Coit Tower, Alcatraz, and the Transamerica Pyramid. One morning, we had breakfast at Orafo, and the second morning, we ordered room service—both excellent (with breakfast credits included as benefits through Amex and Chase). I also used the gym—which was not huge, but clean and well-maintained. Last December, we stayed at the Four Seasons on Market Street. How do the two properties compare? Both are great; my husband preferred the one on Market Street, while I preferred Embarcadero (on Sansome Street). The advantages of Market Street are a more central location and access to the Equinox Sports Club (which has a pool). The advantages of Embarcadero are a newer building (more recently renovated), more of a boutique feel, and nicer views. But really, you can’t go wrong—both are fabulous. Thanks to the Four Seasons Embarcadero for the magnificent hospitality!
- LLLupe' LopezDec 25, 20255.0Excellent and outstanding service by all of the staff, including valet and room service! The views from our amazing suite were super amazing! Great place to stay. It did not disappoint at all. We will be back in a few months and around Christmas time.
- HHHrishiDec 20, 20251.0Bang average hotel. No pool. Don’t honor Amex platinum upgrade. Check in took 20 minutes. Small rooms. No couch in room. No bathroom tub. Not even a bar with a view. A single dingy restaurant in the lobby. We booked this place for the view. The property wastes its location. This should not be a four seasons
- RWRon WongDec 11, 20255.0Please commend your staff member, Jorge, who was superb in welcoming us this evening (12/10). His hospitality is unmatched, with his friendly manner and wonderful smile. He was amazingly helpful to us and recommended places to us, well beyond what we would have expected. You have a fantastic personality in your hotel personnel and you should do everything to thank him for us. We are world travellers and recognize his superb level of service when we see it. Thanks again, Jorge!
- KBKrystal BlackwellDec 7, 20255.0We had the best vacation experience with the four seasons. They arranged all our transportation for the trip and were able to make itinerary adjustments on the fly for us. We ordered room service multiple times and the food and service staff were always exquisite. I wanna thank Sequoia at the front desk for starting our stay off right and our bellhop (your birthday was 2 days after mine on sept 30. I am sooooo sorry I am terrible with names and forgot we were having such a good time chatting!). He did an amazing job starting with opening my door when we arrived at the hotel and taking control of our luggage and welcoming us to the hotel. He was so helpful getting us to our room and settled. Thank you all for an amazing stay and the sweet surprise for our anniversary. Amazing team work!
Frequently Asked Questions About Four Seasons Hotel San Francisco at Embarcadero
Does Four Seasons Hotel San Francisco at Embarcadero offer airport transfer services?
Yes, airport transfer services are available at Four Seasons Hotel San Francisco at Embarcadero.
Is breakfast available at Four Seasons Hotel San Francisco at Embarcadero?
Yes, breakfast is available for guests at the hotel.
Are there fitness facilities available at the hotel?
Yes, the hotel offers a fitness center equipped with free weights, treadmills, and weight machines.
Does the hotel provide valet parking services?
Yes, valet parking is available at Four Seasons Hotel San Francisco at Embarcadero.
Is room service offered at the Four Seasons Hotel San Francisco at Embarcadero?
Yes, room service is available for guests at the hotel.
What wellness services does the hotel offer?
The hotel features a spa and massage services to ensure guest relaxation and wellness.
Are there bars or lounges within or near the hotel?
Yes, the hotel has a bar on-site, and nearby you can find 'The Bar at Brasserie S&P' and 'Spirits in the Sky' for additional lounge and bar experiences.
What are some notable restaurants near the hotel?
Nearby dining options include the Japanese food truck 'Japacurry Truck', American restaurant 'Silks', and 'Orafo' restaurant, offering diverse cuisine choices for guests.
Which nearby attractions can guests visit around the hotel?
Guests can explore prominent San Francisco attractions such as Union Square, the Ferry Building, Fisherman’s Wharf, and Chinatown, all within walking distance.
Are there any nearby convenience stores or essential services close to Four Seasons Hotel San Francisco at Embarcadero?
Yes, there is a 7-Eleven convenience store nearby, as well as financial and legal services including BraunHagey & Borden LLP and Block Advisors to assist with various needs.