Best Western San Dimas Hotel & Suites

4.3
610 reviews

About

HotelBest Western
Located in San Dimas,CA, the Best Western San Dimas Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western San Dimas Hotel & Suites
501 W BONITA AVE, San Dimas, CA
91773, United States

Hours

Reviews

4.3
610 reviews
5 stars
379
4 stars
137
3 stars
47
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests appreciated the cleanliness of the rooms, several reported issues with unclean conditions, including bed bugs and stains.

Breakfast Quality

The made-to-order breakfast received high praise for its variety and quality, with many guests highlighting the omelet station.

Staff Performance

Customer service was frequently mentioned positively, particularly regarding friendly and helpful staff, although there were some complaints about unresponsive management.

Room Condition

Guests noted that while some rooms were clean and spacious, many felt the hotel was outdated and in need of repairs.

Noise Issues

Several reviews mentioned noise disturbances from trains and other guests, impacting the overall comfort of the stay.
  • CF
    Cynthia F
    Nov 26, 2025
    5.0
    We enjoyed staying here while visiting family. The room was clean and well stocked. The breakfast was delicious and filling. They have lots of options and the staff there were friendly and helpful if you had any questions. The breakfast options were, omlets made to order, pancakes, waffle, Belgian waffle, served with sausage, eggs to order, cereal, oatmeal, hard-boiled eggs, a variety of breads to toast, pastery, yogurt, a variety of juices, coffee with a variety of creamers, tea, and fresh fruit. I didn't notice any loud noise in the evening and parking wasn't an issue during the week. When Friday arrived it was much more crowded but there were still spaces available. I would recommend this place to stay if you're looking for an average place. Nothing fancy but they have everything you need.
  • KK
    Kathee
    Nov 12, 2025
    4.0
    The hotel is a basic/older Best Western, room was clean and larger than expected. It’s only 2 stories with no elevator. It was quite really didn’t hear much noise. The train is was a non issue (for me who lives several hundred yards from a BNSF track).
  • CA
    Ceola Anderson
    Oct 31, 2025
    5.0
    Easy to park great service and great breakfast
  • BK
    Bernard King
    Oct 31, 2025
    2.0
    Find a better best western. Trains pass from 4am to midnight. Outdated rooms & $250 deposit for not sure why, it has the same regular stuff every standard best western has... so many better places/rooms for same or less couple miles away. i should of drove to upland / rancho Cucamonga instead of stopping here.
  • DD
    d David
    Sep 24, 2025
    5.0
    I had a fantastic stay clean, comfortable rooms, a delicious hot breakfast every morning to start the day, and staff who were always nearby, friendly, and incredibly helpful. From check-in to checkout, everything felt smooth and welcoming. The rooms were quiet and well kept, the breakfast had plenty of fresh options, and any question I had was handled quickly with a smile. Overall, great value and an easy recommendation for anyone visiting.

Frequently Asked Questions About Best Western San Dimas Hotel & Suites

Where is Best Western San Dimas Hotel & Suites located?

The hotel is located at 501 W Bonita Ave, San Dimas, CA 91773, United States.

What are the operating hours of Best Western San Dimas Hotel & Suites?

The hotel is open 24 hours a day, 7 days a week.