Best Western San Dimas Hotel & Suites

4.3
614 reviews

About

HotelBest Western
Located in San Dimas,CA, the Best Western San Dimas Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western San Dimas Hotel & Suites
501 W BONITA AVE, San Dimas, CA
91773, United States

Hours

Reviews

4.3
614 reviews
5 stars
382
4 stars
138
3 stars
47
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Nina and Stephany for their exceptional service.

Breakfast Quality

The made-to-order breakfast received numerous compliments for its variety and quality, with many guests enjoying the omelets and overall selection.

Cleanliness Issues

Several reviews pointed out cleanliness problems, including reports of bed bugs, dirty rooms, and maintenance issues that detracted from the overall experience.

Room Condition

Guests noted that while some rooms were clean and spacious, many felt the rooms were outdated and in need of repairs, with issues like noisy air conditioning and broken amenities.

Location and Value

The hotel is well-located with easy access to restaurants and shopping, and many guests felt it offered good value for the price despite some issues.
  • RR
    Richard
    Dec 29, 2025
    5.0
    good ppl
  • KS
    Karl Schultz
    Dec 28, 2025
    5.0
    Great place to stay in San Dimas. Awesome free breakfast! Great!
  • NH
    N Hill
    Dec 28, 2025
    5.0
    Staff as always is great. We stay here 3-4 times per year. Nina at the front desk is amazing and takes care of all guests and especially the staff. The kitchen staff are always so friendly and focused. We stay here because its close to our family walking distance to their home. What a bonus to have great staff to make it awesome! Beds are ok and the property needs minor tile work in rooms and other areas. The common area restrooms could be addressed. Doesn't look like its checked often.
  • DV
    Dbiker Ventures
    Dec 19, 2025
    4.0
    Room was clean and quiet however the towels were a bit rough for my liking
  • CF
    Cynthia F
    Nov 26, 2025
    5.0
    We enjoyed staying here while visiting family. The room was clean and well stocked. The breakfast was delicious and filling. They have lots of options and the staff there were friendly and helpful if you had any questions. The breakfast options were, omlets made to order, pancakes, waffle, Belgian waffle, served with sausage, eggs to order, cereal, oatmeal, hard-boiled eggs, a variety of breads to toast, pastery, yogurt, a variety of juices, coffee with a variety of creamers, tea, and fresh fruit. I didn't notice any loud noise in the evening and parking wasn't an issue during the week. When Friday arrived it was much more crowded but there were still spaces available. I would recommend this place to stay if you're looking for an average place. Nothing fancy but they have everything you need.

Frequently Asked Questions About Best Western San Dimas Hotel & Suites

Where is Best Western San Dimas Hotel & Suites located?

The hotel is located at 501 W Bonita Ave, San Dimas, CA 91773, United States.

What are the operating hours of Best Western San Dimas Hotel & Suites?

The hotel is open 24 hours a day, 7 days a week.