Business Details
About
Hotel
Located in San Dimas,CA, the Best Western San Dimas Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western San Dimas Hotel & Suites
501 W BONITA AVE, San Dimas, CA
91773, United States
Hours
Reviews
4.3
611 reviews
5 stars
378
4 stars
138
3 stars
48
2 stars
11
1 star
36
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with room cleanliness, including reports of bed bugs, dirty carpets, and unclean bathrooms.
Breakfast Quality
The made-to-order breakfast received positive feedback, with many guests enjoying the variety and quality of food offered.
Staff Performance
While some guests praised the friendly and helpful staff, others reported poor service and lack of responsiveness from management.
Room Condition
Several reviews mentioned that the rooms were outdated and in need of repairs, with issues like broken amenities and uncomfortable beds.
Location and Value
The hotel is well-located with easy access to restaurants and shopping, and many guests felt it offered good value for the price despite its shortcomings.
- KKKatheeNov 12, 20254.0The hotel is a basic/older Best Western, room was clean and larger than expected. It’s only 2 stories with no elevator. It was quite really didn’t hear much noise. The train is was a non issue (for me who lives several hundred yards from a BNSF track).
- CACeola AndersonOct 31, 20255.0Easy to park great service and great breakfast
- BKBernard KingOct 31, 20252.0Find a better best western. Trains pass from 4am to midnight. Outdated rooms & $250 deposit for not sure why, it has the same regular stuff every standard best western has... so many better places/rooms for same or less couple miles away. i should of drove to upland / rancho Cucamonga instead of stopping here.
- DDd DavidSep 24, 20255.0I had a fantastic stay clean, comfortable rooms, a delicious hot breakfast every morning to start the day, and staff who were always nearby, friendly, and incredibly helpful. From check-in to checkout, everything felt smooth and welcoming. The rooms were quiet and well kept, the breakfast had plenty of fresh options, and any question I had was handled quickly with a smile. Overall, great value and an easy recommendation for anyone visiting.
- JGJames GlaserSep 16, 20254.0dirty, broken things in the room and not very accommodating on changing payment method after checked in. Will not stay here again.
Frequently Asked Questions About Best Western San Dimas Hotel & Suites
Where is Best Western San Dimas Hotel & Suites located?
The hotel is located at 501 W Bonita Ave, San Dimas, CA 91773, United States.
What are the operating hours of Best Western San Dimas Hotel & Suites?
The hotel is open 24 hours a day, 7 days a week.
Does Best Western San Dimas Hotel & Suites offer free Wi-Fi to guests?
Yes, the hotel provides free Wi-Fi access for all guests.
What type of accommodations does Best Western San Dimas Hotel & Suites provide?
As a Best Western brand hotel, it offers clean and comfortable rooms and suites with free internet access and superior customer service to meet your needs.
Is there any special promotion currently offered by Best Western San Dimas Hotel & Suites?
Yes, if you stay 2 nights, you get a $50 Best Western Gift Card.
How can I contact Best Western San Dimas Hotel & Suites by phone or fax?
You can call the main phone at +1 909-592-0500 or send a fax to +1 909-394-4912.
Where can I find the website and social media pages for Best Western San Dimas Hotel & Suites?
The hotel website is http://bestwestern.com. You can also find them on Facebook at BWSanDimasHotelSuites and on Twitter via @bestwestern.
Are there any convenient gas stations or convenience stores near Best Western San Dimas Hotel & Suites?
Yes, several Sinclair gas stations with convenience stores and groceries are nearby for guest convenience.
Is there a car wash service near Best Western San Dimas Hotel & Suites?
Yes, Bonita Car Wash, which also offers auto detailing and gas station services, is located nearby and can be convenient for guests needing vehicle cleaning.
Can you recommend any nearby places for guests to visit or utilize during their stay?
Guests can visit nearby Sinclair gas stations for fuel and convenience needs, and get their vehicle cleaned at Bonita Car Wash, both conveniently located near the hotel.