Homewood Suites by Hilton San Diego Mission Valley/Zoo

4.2
875 reviews

About

Extended Stay Hotel
Daily Mandatory Charge includes: 0.195PCT California Tourism Assessment and 2PCT San Diego Tourism Marketing District Assessment Whether it is an extended stay or a quick trip through the area, enjoy your stay at our brand new Homewood Suites by Hilton San Diego Mission Valley/Zoo featuring comforting amenities, modern technology and friendly professional staff. Set in a quiet hillside area away from the hustle and bustle of the city, but close to all major freeways, nearby shopping and convenient to local businesses, San Diego's beaches, and attractions. This all-suite San Diego hotel offers plenty of space to unwind offering comfortable accommodations with everything you need for a relaxing stay. Start your day with a full hot breakfast each morning, included with your stay, and relax with our complimentary Evening Social offering light dinner and drinks*Monday through Thursday. After a busy day working or visiting San Diego attractions, rejuvenate with a swim in the heated outdoor swimming pool, or re-energize in the fully equipped fitness center. Homewood Suites by Hilton San Diego Mission Valley/Zoo features a boardroom with a conference table set for eight, plus complimentary WiFi, 50-inch screen with a HDMI connection and a speakerphone, perfect for a small meeting or an interview. *State and local laws apply. Must be of legal drinking age.

Location

Homewood Suites by Hilton San Diego Mission Valley/Zoo
445 Camino Del Rio South, San Diego, CA
92108, United States

Hours

Reviews

4.2
875 reviews
5 stars
501
4 stars
203
3 stars
64
2 stars
36
1 star
71

What are people saying?

AI-generated from recent customer reviews

Breakfast Quality

The breakfast received mixed reviews; while some praised it as delicious and varied, others found it mediocre and disappointing.

Room Cleanliness

Multiple guests reported issues with cleanliness, including ants, cockroaches, and unclean bathrooms, indicating a need for better housekeeping.

Customer Service

Customer service experiences varied widely; some staff were praised for their friendliness and helpfulness, while others were criticized for rudeness and lack of professionalism.

Room Maintenance

Several reviews highlighted maintenance issues, such as broken appliances, malfunctioning doors, and general wear and tear in the rooms.

Parking Issues

Guests frequently complained about the high parking fees and limited parking availability, which caused frustration during their stays.
  • EM
    Erin Mosey
    Nov 2, 2025
    1.0
    I was to start by saying the supervisor, I think her name was Samantha, did a good job helping us in need as much as she could. She went above and beyond to help us clean up broken glass when the cleaning crew were on break so we didn’t have to wait around with the glass in our kitchen floor until the cleaning staff could clean it. Unfortunately the rest of our experience wasn’t so great. We spent 52 days there and spent over $10k; so when my daughter’s $100 Yoto and cards went missing from our room all the sudden even when we had a do not disturb sign up and the cleaners came in anyways, I was quite surprised by the way they handled it. First off, it felt like the managers couldn’t be bothered by it. Neither of them took the time to come and speak with us in person. They had Samantha call us after only 2 days of investigating to tell us they didn’t find it. Where else could it be? We never take it out of the room and all the sudden when it was cleaned it was gone. This place is not worth the price at all, and to charge parking on top of that is ridiculous. They can’t even give us real bedding. There’s just bed skirts and thin “blankets” The tv volume was so low even all the way up I could hardly hear it, maybe they are old tvs but like I said for the price they charge they should be able to replace them. The knives in the room can’t cut anything either. The fruit they have out for breakfast was either not ripe or over ripe. One day the oranges were green. Every time we called to get something like more shampoo or dishwasher soap etc. They took hours to bring it. Every other hotel I’ve stayed at brings it within 20 minutes. At one point the bathroom in the basement where the gym is had no soap. My mom reported it and 3 days later still had no soap. The front desk told her they were having issues getting some. Well why can’t someone run to target and get some in mean time? Or at least put some dish soap or something in there. This place needs a major uplift and make it worth our money.
  • RR
    Ri Ri
    Oct 29, 2025
    5.0
    I love this hotel — it’s very clean and has a great atmosphere! I really appreciate that breakfast is included, though I think the food could be served a bit hotter. It’s also a dog-friendly hotel, which is perfect when I bring my fur babies along. I want to give a very special thank you to Samantha — she provided wonderful, friendly customer service and was incredibly helpful. Thanks for making my stay even better even after I departed.
  • AA
    Arianna
    Oct 20, 2025
    5.0
    Oh my gosh, it was the best. The breakfast is amazing. It’s to die for.
  • CL
    cathi lynn
    Oct 10, 2025
    4.0
    The rooms are big, I was surprised to see a separate bedroom that closes off from the living room. They also have small kitchens. The breakfast in the morning was great, eggs, sausage, potatoes etc.
  • EA
    Ethar Alswaid
    Oct 7, 2025
    1.0
    Breakfast was good and service for the Hilton Diamond members wasn't good enough!

Frequently Asked Questions About Homewood Suites by Hilton San Diego Mission Valley/Zoo

What are the check-in and check-out times at Homewood Suites by Hilton San Diego Mission Valley/Zoo?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free breakfast?

Yes, a full hot breakfast is included with your stay at no extra charge.