Homewood Suites by Hilton San Diego-Del Mar

Reviews

• OM

  Omar Mohsin

  5 days ago
  1.0
  Watch out for dishonest billing — they don’t honor the rates they quote I extended my stay directly at the front desk, not through Expedia. The employee gave me a clear rate for the extra nights and even processed the extension for me. But when I checked out, the final receipt was way higher than what I was told. When I contacted them, they tried to blame me and said I “should have extended through Expedia” — even though their own front desk staff handled the extension and confirmed the rate. Their excuse made no sense, and they refused to honor the price they originally gave me. The lack of transparency and accountability is extremely disappointing. If you stay here, double-check every charge because they clearly don’t stick to what they tell you. I won’t be returning.
• VB

  Vanessa Buitrago

  Nov 9, 2025
  1.0
  This is the WORST hotel I have ever stayed at. The air conditioning did not work and the room stayed at 80 degrees the entire time. When we reported it to management, they did NOTHING. What is even more concerning is that my husband and I were COVERED in bed bug bites. There were bed bugs in the bed, on the carpet, and on the bathroom floor. We reported it to management and showed the front desk photos of the bugs and a video of the bugs. They did NOTHING. DO NOT STAY at this hotel.
• AC

  Amy Coolidge

  Oct 22, 2025
  1.0
  Very disappointed in our stay. We booked a two-room suite with a kitchen and living room that smelled strongly of cat urine. We reported it the next morning and were told management would handle it — nothing was done. When we followed up two days later, they offered to move us but only during a three-hour window in the middle of the day. The sheets had holes, didn’t stay on the bed, and the breakfast was terrible — even our kids complained. We’ve always trusted Hilton, but this stay was a huge letdown.
• EB

  Edward Barela

  Oct 3, 2025
  3.0
  AC was under repair and portable AC unit in room was loud and a logistical nightmare.
• WC

  Willie Chea

  Sep 20, 2025
  3.0
  Pros - breakfast includes cereals, oatmeal, self made waffles, individual yogurts, bagels and bread, eggs and a protein. Decent start to the day Facilities are in need of upkeep. Stain hallway carpeting. Cons - the room. We had 2 BR suite with king and 2Q. Both room’s AC units were loud. Both rooms dresser drawers never remained closed, they roll open on their own. Sewage smell comes up from bathrooms sinks. Baseboards falling off the wall onto floor, door fixtures detached. Kitchen area had full size fridge, we didn’t use stove. I could not recommend this place to any. Price not worth what you get

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