HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
The newly renovated Holiday Inn Express & Suites San Diego Otay Mesa welcomes you! This choice San Diego hotel is nestled in the heart of the Otay Mesa Industrial Business Park, a short drive from Downtown San Diego and less than 1 mile from beautiful Tijuana, Mexico. We offer a convenient suburban location near the Cross Border Xpress, North Island Credit Union Amphitheatre, SeaWorld Aquatica, SeaWorld, the Chula Vista Olympic Training Park and the famous San Diego Zoo. Learn about local history at the Cabrillo National Monument, the Air and Space Museum and the Maritime Museum, or visit us for fun annual events such as Comic Con. Check out Las Americas Premium Outlets with 125 outlet stores and 13 restaurants in a lovely outdoor setting, or try the Otay Town Center Mall, just four miles from our hotel. Business travelers will enjoy a stay at our San Diego hotel because of its convenient location near companies such as Toyota, Bose, Panasonic, Maxwell, Tyco, JVC, Siemens Medical and Samsung, each within six miles of our hotel in the Otay Mesa Industrial Park. The International Commercial Border Crossing is .25 miles away. The Brown Field Municipal Airport is three miles away. During your stay, enjoy a free hot breakfast, Fitness Center and outdoor pool. Check out our San Diego hotel room deals to start planning your trip today.
Location
Holiday Inn Express & Suites San Diego Otay Mesa by IHG
Many customers reported issues with cleanliness, including dirty bathrooms, carpets, and rooms with unpleasant odors.
Customer Service
Customer service experiences were mixed; while some staff were praised for their helpfulness, others were criticized for rudeness and unresponsiveness.
Breakfast Quality
The breakfast received positive feedback for variety and quality, but some guests found it lacking or repetitive.
Location Concerns
The hotel is well-located for access to the Tijuana border, but many guests noted it is in an isolated area with limited dining options.
Maintenance Issues
Several reviews mentioned the need for renovations and maintenance, including outdated facilities and malfunctioning amenities.
JN
Jesse Sage Noonan
Dec 28, 2025
5.0
This place is exceptional for a basic hotel. Super clean rooms with nice lighting, Dove products in the shower, a pancake, making machine at breakfast that I think became a core memory for my kids. Just a perfect stay if you need to go to the Tijuana airport in the morning. You won’t be sorry!
CD
charlie dearo
Dec 26, 2025
5.0
Hidden in safe quite area, use gps
IT
Ilhan Tanir
Dec 23, 2025
4.0
Survived the fog, stayed for the turkey patties, and fell in love with a coffee machine.
I rolled into this hotel at midnight after surviving the foggiest, scariest drive of my life—complete with two near-accidents. I was ready to collapse, but the hotel had other plans.
The Best Part (The Breakfast): I’m usually a "one meal a day" guy, but this buffet made me break all my rules. I don’t know if it’s the "last exit before Mexico" magic, but the scrambled eggs and turkey patties were elite. But the real MVP? The coffee. Instead of that sad, overcooked, burnt sludge you find at most hotels, they have a machine that freshly grinds and brews beans for every single cup. I actually took a photo of it in action! It should be mandatory for every hotel on earth to have one of these. I went back for seconds on everything.
The Rooms: Clean, quiet, and in order. No complaints once I finally got inside.
The Not-So-Good: Checking in was a midnight marathon. One staff member vs. a huge crowd meant I was standing there for an hour. After a high-stress drive, that was pure torture. Also, the elevators and carpets are definitely feeling "vintage" and are due for a renovation.
Verdict: If you can survive the midnight check-in line, the bean-to-cup coffee and turkey patties are your hard-earned reward!
BU
Bill Watters (Uichi)
Dec 14, 2025
5.0
Close to the CBX if you are waiting for a flight. The staff is great.
JR
Juan Carlos Rosel-Palacios
Nov 17, 2025
3.0
Literalmente es un hotel de paso
No esperes mucho de servicios ni del personal pues "no speak spanish"
Frequently Asked Questions About Holiday Inn Express & Suites San Diego Otay Mesa by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites San Diego Otay Mesa?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, the hotel provides a free buffet breakfast to all guests.
Is parking available and accessible at the hotel?
Yes, free accessible parking is available for guests at the hotel.
Are pets allowed at the Holiday Inn Express & Suites San Diego Otay Mesa?
No, pets including cats and dogs are not allowed at the property.
What fitness facilities are available to guests?
Guests can use the hotel's free fitness center which includes an elliptical machine, free weights, and a treadmill.
Is there a business center or meeting rooms available at the hotel?
Yes, the hotel has a business center and one meeting room available for guest use.
Does the hotel offer laundry services?
Yes, self-service laundry facilities are available at the hotel.
Are there any nearby shopping centers close to the hotel?
Yes, Las Americas Premium Outlets and Otay Town Center Mall are nearby, offering numerous stores and restaurants for guests to explore.
How can guests visit the famous San Diego Zoo or SeaWorld from the hotel?
The hotel is a short drive from attractions like the San Diego Zoo and SeaWorld, making it convenient for guests to enjoy these popular destinations.
Is there local transportation available to nearby attractions?
Yes, the hotel offers a local shuttle service which can help guests travel to nearby attractions and points of interest such as the Cross Border Xpress and North Island Credit Union Amphitheatre.