Holiday Inn Express & Suites San Diego - Mission Valley by IHG
4.21106 reviews
Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Greetings from the Holiday Inn Express and Suites San Diego Mission Valley! The most modern hotel you will find in Mission Valley’s Hotel Circle. We are walking distance to the Town and County Convention Center and next to the Legacy International Center. Our hotel is just off Interstate 8 and Highway 163 and only minutes away from I-5, Downtown San Diego, and the San Diego International Airport (SAN).
You will love our Mission Valley location, just minutes away from some of the key companies in the San Diego area, including Lockheed Martin, General Dynamics, Northrop Grumman, Kaiser Permanente, UCSD Medical Center, Scripps Health Solar Turbines, San Diego State University, and UCSD. Our non-smoking hotel offers easy access to all popular attractions such as the San Diego Zoo, SeaWorld, the San Diego Convention Center, Gaslamp Quarter, historic Old Town, Fashion Valley Shopping Mall. Enjoy your favorite concert playing in the Viejas Arena, or the Pechanga Arena. Sports fans can celebrate the newly built Snapdragon Stadium, scheduled to open soon, just four miles away from us. Petco Park, home to the San Diego Padres a short 5 minutes drive.
The elegance of our guestrooms and suites provides you with the feeling of an urban-cool design hotel and the industry's most modern amenities such as free Wi-Fi, a Fitness Center, an outdoor pool, free breakfast, and a 24-hour sundry shop.
Location
Holiday Inn Express & Suites San Diego - Mission Valley by IHG
635 Hotel Circle South, San Diego, CA
92108, United States
Hours
Reviews
4.2
1,106 reviews
5 stars
672
4 stars
231
3 stars
65
2 stars
45
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff received mixed reviews; while some guests praised the helpfulness and friendliness of individuals like Sunny and Sam, others reported rude and unaccommodating behavior from management and front desk staff.
Cleanliness
Many guests noted that the hotel was generally clean and well-maintained, but there were complaints about specific issues such as dirty rooms, cockroaches, and inadequate housekeeping.
Breakfast Quality
The breakfast was frequently mentioned positively, with many guests appreciating the variety and quality of food offered, although some noted inconsistencies in service.
Parking Fees
Numerous reviews highlighted dissatisfaction with the $24 parking fee, which many felt was not adequately disclosed during booking.
Location Concerns
The hotel's location received mixed feedback; while some appreciated its proximity to attractions, others expressed discomfort due to the presence of a homeless shelter nearby.
- ELEric Lu1 day ago1.0Booked 3 nights, told them to clean the room because allergy to pets. Checked in 1pm and checked out 2pm because of allergy. Barely touch anything yet. I understand I probably lost one or two nights money for early check out. to my surprise they refused any refund. How ridiculous, it is robbery.
- HMHeidi MudryDec 31, 20255.0Received exceptionally helpful service in a stressful situation being here with a family member in the hospital at UCSD and needing to lengthen our stay. I didn’t even know what day it was! Sunny pulled strings and made it work for us. We are so thankful!!
- BNBalagopal NairDec 24, 20255.0This is one of the better Holiday Inns we've stayed at and that is purely because of the awesome staff. Breakfast buffet was consistently refilled as they ran out of items. Cleaning crew did an exceptional job and the front desk staff were very helpful! Thank you:) 15 minutes away from almost all tourist locations and the airport. Location couldn't be better considering how affordable this place is!
- KOKaren O'HaraDec 23, 20251.0DO NOT STAY HERE… I checked in on 12/22/25 and clearly informed the front desk that I just booked the room to use for the day to have a place to work in and pass time while our dog was having a procedure and he said ok. I had already paid for the night. While we were there a maintenance man opened our door and came into our room unannounced which was very frightening as he did not even knock. When my dog’s procedure was done, I figured I would give them back the room keys so they could possibly turn the room over and use for another guest since I had already paid for the night. The new front desk man thanked me and ONLY said are you sure, if you change your mind you can come back. I again informed him that we were only there to have a place to stay while my dog had his procedure and he said I understand. On our way home I find out that they charged me $140 on top of what I had already paid for the room due to an early check out fee. I called them and they were not at all accommodating and would only converse with me via email so I emailed them and received a generic response with no resolution. I then asked if I could come back and get my room back since that is what I was told and never received a response to that question. I travel weekly for business and am a Platinum Elite IHG member. In ALL my years I have never been treated like this. I DO NOT RECOMMEND THEM AT ALL. I could have just left my keys in my room and they would have never known I was gone but because I wanted to be nice and give them the opportunity to possibly book the room again I got taken for $140. I will NEVER stay here again. Merry Christmas you thieves!!!
- AGAdam GuerraDec 19, 20255.0The entire team was very accommodating during my stay at Holiday Inn Express. From the front desk staff—AK, Sunny, and Amad—to the amazing housekeeping team, everyone was welcoming and attentive. Our room was kept very clean with daily housekeeping, and the cleanliness throughout the hotel was impressive. The location was extremely convenient. I found this hotel last minute when I had to travel from Los Angeles to a nearby healthcare facility where a family member was receiving treatment. It was comforting to return to such a pleasant and relaxing hotel after long, stressful days. The outdoor area, including the pool, was very relaxing and surrounded by greenery and beautiful scenery. The pool and jacuzzi were clean, well-maintained, and heated. Overall, the hotel met every need my family and I had, and I truly appreciated the comfort and care provided during our stay.
Frequently Asked Questions About Holiday Inn Express & Suites San Diego - Mission Valley by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites San Diego - Mission Valley?
Check-in begins at 4:00 PM and check-out is at 11:00 AM.
Does the hotel offer free breakfast to guests?
Yes, the hotel provides a free buffet breakfast.
Is there Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas.
Are pets allowed at Holiday Inn Express & Suites San Diego - Mission Valley?
No, pets including cats and dogs are not allowed.
Does the hotel have facilities for guests with mobility accessibility needs?
Yes, the hotel is mobility accessible and has an elevator.
Is the hotel located near any popular San Diego attractions?
Yes, the hotel is minutes away from the San Diego Zoo, SeaWorld, Gaslamp Quarter, and Petco Park among others.
Are there any nearby hotels or resorts near the Holiday Inn Express & Suites San Diego - Mission Valley?
Yes, nearby accommodations include Holiday Inn Express & Suites San Diego - Hotel Circle, Hotel Iris, Marriot Hotel, Mission Valley Resort, and Courtyard By Marriott San Diego Mission Valley/Hotel Circle.
Is there a gas station nearby the hotel for fueling needs?
Yes, there is a Chevron gas station nearby for your convenience.
What dining options are available near the hotel?
Nearby dining includes The Bistro coffee shop and salad bar, The Fountains Restaurant, and Theresa's Italian Steakhouse.
Does the hotel provide any business facilities?
Yes, there is a business center available for guests.