Certified by Hilton San Diego Gaslamp Quarter • Mar 01, 2026
HotelHilton
The most recognized name in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader of hospitality. With over 92 years of experience, Hilton continues to be synonymous with hotel because of our innovative approach to products, amenities and service. We help make traveling easier with our smart design, innovative restaurant concepts, authentic hospitality and commitment to the global community. Today, Hilton welcomes guests in more countries than any other full-service hotel brand, with more than 550 hotels and resorts in 79 countries across six continents.
Location
Certified by Hilton San Diego Gaslamp Quarter • Mar 01, 2026
Certified by Hilton San Diego Gaslamp Quarter • Mar 01, 2026
Reviews
4.2
2,345 reviews
5 stars
1,292
4 stars
632
3 stars
191
2 stars
99
1 star
131
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location near the San Diego Convention Center and Gaslamp Quarter, making it convenient for guests attending events.
Service Issues
Multiple reviews highlight poor service experiences, particularly at the bar and front desk, with complaints about slow responses and unhelpful staff.
Cleanliness and Maintenance
While some guests found the rooms clean, others reported issues with housekeeping and maintenance, including unclean bathrooms and malfunctioning air conditioning.
Billing Problems
Several customers experienced billing errors, including double charges and undisclosed fees, leading to frustration and dissatisfaction with the hotel's financial practices.
Mixed Experiences
Overall, guests had mixed experiences, with some praising the staff and amenities while others expressed disappointment in service quality and room conditions.
IR
Isaac Ramirez
5 days ago
5.0
If you need to stay near the gaslamp or convention center this is a great place to stay. Very clean and spacious.
KC
Kiley Clark
Feb 24, 2026
5.0
Stay was amazing! All the staff was great. Dealt with Rene at the front desk a few times and he was always kind and helpful. Valet was quick and easy to work with. Would recommend staying here!
JS
Joseph Sublaban
Feb 22, 2026
1.0
This Hilton has been disturbing guests and neighboring residents for years. If you stay here during your San Diego vacation or convention, be prepared for early wake-ups — around 5:30am on Saturdays and 6:30am on Sundays — due to extremely loud garbage container handling that sounds like a construction/ war zone. As a former hotel executive, I find this level of operational disruption unacceptable. Management has been asked to address this and simply won’t. If you value sleep, do not stay here. If you value safety, security has a similar track record of incompetence.
MI
maria isa
Feb 17, 2026
1.0
Everyone should be aware that this hotel, although they accept dogs, charges $300 for noise complaints. If you have a dog with anxiety, gets nervous, and barks, be ready to be charged $300 PER noise complaints. Just walking around the floor, you'll be able to hear people's tvs going off. Walls are thin. This charge is basically to make sure you don't come back to stay in their hotel. There is no notice or fine print or anything that explicitly states that you'll be charged for a noise complaints and they won't be letting you know this at check out either. You risk a noise complaint charge when you stay here with a dog and they will charge you without notice of any kind.
AA
Athma
Feb 15, 2026
1.0
You will have to pay 70$ for parking! There is no parking! There is no microwave or kettle in each room. No dental kit. You can pay 5x less and stay in a super 8 and still get all this. You are just paying for the location and views. I would avoid staying here.
Frequently Asked Questions About Hilton San Diego Gaslamp Quarter
What are the check-in and check-out times at Hilton San Diego Gaslamp Quarter?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does Hilton San Diego Gaslamp Quarter offer parking services?
Yes, the hotel provides parking availability including valet parking.
Are pets allowed at Hilton San Diego Gaslamp Quarter?
Yes, pets including cats and dogs are welcome at the hotel.
Is breakfast available at Hilton San Diego Gaslamp Quarter?
Yes, breakfast is available to guests at the hotel.
Does the hotel offer any facilities for fitness enthusiasts?
Yes, there is a fitness center available for free for guests.
Is the Hilton San Diego Gaslamp Quarter accessible for guests with mobility needs?
Yes, the hotel offers accessibility features including accessible parking and elevators.
What types of meals are available for guests with dietary preferences?
The hotel offers vegan and vegetarian meals as part of its dining options.
Can guests use digital tools to check in or access their rooms?
Yes, digital guest room keys are available for guests at the hotel.
Are there any nearby attractions or restaurants that guests can visit around Hilton San Diego Gaslamp Quarter?
Guests can visit nearby places like Wild Hare Lounge for drinks, Palm Trees Garden for outdoor activities, and The Escape Game San Diego for entertainment.
How can guests use local transit or shuttle services near Hilton San Diego Gaslamp Quarter?
The hotel offers a local shuttle service, which helps guests access nearby attractions such as the Historic Heart Of San Diego and Pioneer Warehouse Lofts.
Are there convenient dining options within walking distance from Hilton San Diego Gaslamp Quarter?
Yes, nearby dining options include HHC, a chicken and American restaurant, Toscana Cafe & Wine Bar, and Lou & Mickey's steakhouse and seafood restaurant.
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Certified March 01, 2026Yext Knowledge Graph
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