Hilton San Diego Bayfront

Reviews

• LR

  Lexi Rose

  2 days ago
  5.0
  This hotel went above and beyond to maintain a deeply inclusive environment for me as someone accompanied by a medical alert service dog. They welcomed us at check in with a surprise gift bag for my dog, with a little toy and some healthy treats that her grain/wheat/soy free diet does allow, which I thought was incredibly thoughtful. The plastics in the facility are biodegradable, and The Cannery had a delicious gluten free Lemon Meringue Tart. The hotel in general was extremely accomplished for both myself as a wheat intolerant and dairy intolerant guest, and my vegetarian classmate seemed well accommodated for also in the moments I saw. The atmosphere was wonderful, there was no shortage of care or consideration, and I'm overall very pleased with the quality of this experience. I was here for only two days during a school business trip with Cal State University Fullerton for a humanities career conference, but I will certainly be coming back to tour more of this city in the future and I will be booking with the Hilton in comfort that my service dog and I will be in excellent hands. Thank you so much for upholding the standard of care that you showed us this weekend. It truly does make a difference. 💯🙏🏻
• BW

  Brad Williams

  Nov 12, 2025
  5.0
  Exceptional Service from Karin Bergendahl aka Miss Concierge I had an outstanding experience at the Hilton San Diego Bayfront thanks to the exceptional customer service provided by Karin Bergendahl at the concierge desk. She went above and beyond during my visit, personally guiding me through the hotel to ensure I found exactly where I needed to go. Karin was warm, professional, and incredibly helpful. Her level of care and attention made a huge difference in my day. Hilton is lucky to have her on their team. Highly recommend connecting with Karin if you need anything during your stay, she embodies true hospitality.
• JO

  Jason Osburn

  Nov 11, 2025
  5.0
  Great hotel right on the bay. Really clean and lick, updated decor. Rooms were very comfy and had everything desired. Fantastic location with gorgeous views. Walking distance to tons of restaurants and bars downtown. Two great bars/restaurants available, both with great views and a fun specialty cocktail selection. This hotel also has great spaces for conferences, and a nice pool! Highly recommend.
• CC

  Chris Carson

  Nov 6, 2025
  5.0
  Location is nice - right next to the convention center and a mile walk to the shopping center. It is also easy to get to/from the airport quickly. The walk to the Gas Light district is also short and easy. The room was nice and the bed comfortable. My room also had a view of the bay, which was lovely. They give you cards to exchange for water bottles which is weird but there are refill stations on floors 1-5. The water temperature from the machines was room temperature and the rooms didn't have a mini fridge, so expect that. I ate the the restaurant on the 1st floor pretty much daily and that was nice. The food was tasty and the staff quickly and friendly. The shop next to the restaurant has a good variety of snacks. The shop on the first floor was very expensive (I paid $30 for sunscreen) but has the little items we frequently forget. The pool felt a little small but was overall pleasant. I had no complaints about it besides that I could swim across the pool in 8 strokes, but thats a me issue more than anything. There is also a hot tub and kids play area. The pool bar made good drinks. The view from the pool is quite nice as well.
• DF

  Daja Fountain

  Nov 2, 2025
  1.0
  So the only thing good about this place was the location and the rooms that’s it. First I spoke with a lady named Jordan on the phone and she said as long as I can check in online then I would be able to get a physical key with my ID . But of course it didn’t work out so once i drove two in a half hours to get there i had to give them my card which I told her why I needed to avoid having a card on file … next I spoke to the manager Stephanie she was very rude and spoke to me like a peasant because I was the guest on the Diamond members account what I needed didn’t matter so I ended up still putting a card on file and no even getting compensation for one day of parking which is $50 a day for self parking. Lastly I was in a very expensive and beautiful wedding and the people who worked at the wedding had terrible customer service as well I don’t know if they have anything to do with hilton but I just wanted to add that in.

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