Hilton Garden Inn San Diego/Rancho Bernardo

4.1
1313 reviews

About

Hotel
Centrally located in the picturesque Rancho Bernardo community, just 24 miles north of downtown San Diego, lies a haven of comfort and convenience. Nestled amidst health centers, offices, and an array of walkable restaurants and retail outlets, our hotel offers the perfect blend of tranquility and accessibility. Plus, with renowned corporations such as Sony, HP Inc., Amazon, Northrop Grumman, ASML, and BAE Systems nearby, it is an ideal choice for business travelers seeking convenience and comfort. Our hotel boasts unparalleled access to some of the regions top attractions such as the famous San Diego Zoo Safari Park and Legoland Theme Park. For golf enthusiasts, experience world-class golfing at the nearby Rancho Bernardo Golf and Oaks North Golf Club, or indulge in Southern Californias golfing gem, Maderas Golf Club. Step into our thoughtfully appointed rooms, where you will enjoy the convenience of a microwave, refrigerator, and a Keurig coffee maker in your room, as well as the luxury of ergonomic Herman Miller Mirra chairs and certified Sealy King Mattresses. Entertainment is taken to the next level with 49-inch flat-screen TVs, while complimentary wireless internet access keeps you connected throughout your stay. For your dining pleasure, our on-site Garden Grille and Bar serves delectable breakfast options and evening bar service, while the 24-hour Pavilion Pantry Convenience Mart caters to your cravings around the clock. Plus, take advantage of our outdoor pool and whirlpool for a refreshing dip, and stay on top of your game with our complimentary 24-hour Business Center, On-site Laundry, and Fitness Center. At Hilton Garden Inn San Diego/Rancho Bernardo, we pride ourselves on our warm and inviting California hospitality. Allow us to be your home away from home, where every aspect of your stay is crafted to perfection. Book your stay today and experience the epitome of relaxation and convenience in beautiful Rancho Bernardo.

Location

Hilton Garden Inn San Diego/Rancho Bernardo
17240 Bernardo Center Drive, San Diego, CA
92128, United States

Hours

Reviews

4.1
1,313 reviews
5 stars
631
4 stars
401
3 stars
141
2 stars
57
1 star
83

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many guests praised the friendly and accommodating staff, particularly highlighting individuals like Stephanie, Marley, and Elia for their exceptional service.

Cleanliness

Overall, guests noted that the hotel was clean and well-maintained, although some reported issues with room cleanliness and maintenance.

Room Quality

Several reviews mentioned that rooms felt outdated or had maintenance issues, including problems with air conditioning, noise, and uncomfortable beds.

Breakfast Experience

The breakfast received mixed reviews; while some enjoyed it, others found it overpriced and lacking in quality.

Parking Fees

Guests expressed frustration over the unexpected $15 parking fee, which was not clearly disclosed during booking.
  • JW
    JOHN WEISHEITINGER
    Nov 13, 2025
    5.0
    They are great
  • TA
    Tahir Aziz
    Nov 9, 2025
    4.0
    Did not use all facilities. Rooms are nice. We got connecting rooms, gave us opportunity to spend quality time with grand kids. One small thing but needs to be fixed quickly. None of the USB chargers for phones work
  • CH
    Clinton Huber
    Oct 28, 2025
    4.0
    The hotel and rooms are nice aside from the shower handle. It was broken and took me a moment to get it turned off my first night. The service was lovely and everything was very clean. I didn't enjoy paying for parking when there is no clear parking lot for the hotel as it blends with other businesses. The service at the restaurant was great.
  • AS
    Alex van de Steeg
    Oct 24, 2025
    2.0
    Stayed here for 2 weeks. The hotel is outdated and my room faced the highway so a lot of noise. Bar is nice and bartenders are very friendly, pool is a welcome way to cool off during hot days. Unfortunately my stay was sub par due to not having hot water for a day and the dry cleaning service of the hotel ruining one of my shirts for which the hotel refused to take any accountability. Would not recommend because of this sub par service.
  • WZ
    Wuzhou Zhang
    Oct 15, 2025
    2.0
    I stayed here for two nights and was really disappointed with my experience. After I got back to my room on the second night, I found that it hadn’t been cleaned at all—and there was no communication about the hotel’s room cleaning policy. The TV didn’t work (I couldn’t even turn it on), and the shower switch was extremely hard to use. You practically have to use a lot of force to close it—feels like only a strong man could do it. For the price, I expected much better service and maintenance. The hotel itself feels outdated, and I would definitely stay somewhere else next time.

Frequently Asked Questions About Hilton Garden Inn San Diego/Rancho Bernardo

What are the check-in and check-out times at Hilton Garden Inn San Diego/Rancho Bernardo?

Check-in time is 4:00 PM and check-out time is 12:00 PM.

Does the hotel provide free parking for guests?

Yes, self-parking is available for free at the hotel.