Business Details
About
HotelHilton
Daily Mandatory Charge includes: 0.195PCT California Tourism Assessment and 2PCT San Diego Tourism Marketing District Assessment.
The only completely new hotel to open in the area in over 12 years, Hilton Garden Inn San Diego Old Town/SeaWorld Area seamlessly blends the historic with the modern to offer an experience like no other. We are within walking distance to the Old Town and its numerous restaurants, shops and attractions, as well as minutes from all of San Diego’s famed attractions like the world-famous San Diego Zoo, SeaWorld, Balboa Park, downtown San Diego, the Gaslamp Quarter, and miles and miles of scenic beaches. Business guests can easy access to several freeways and Fortune 500 companies including the California Department of Transportation, SPAWAR, TASC and San Diego Naval Base.
Our 600 sq. ft. meeting room overlooks the pool area and is ideal for banquets for up to 50 people, and standing events for up to 100 guests. Complimentary WiFi is available throughout the hotel, and the 24-hour business center offers a variety of professional services. Energize in the state-of-the-art fitness center, and refresh in the outdoor swimming pool or whirlpool. Take a stroll through the peaceful courtyard, which features a lovely fountain. Savor Southern Californian cuisine with a delicious Latin influence in The Garden Grille.
Location
Hilton Garden Inn San Diego Old Town/SeaWorld Area
4200 Taylor Street, San Diego, CA
92110, United States
Hours
Reviews
4.1
1,710 reviews
5 stars
896
4 stars
463
3 stars
149
2 stars
80
1 star
122
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests noted that the rooms were clean and well-maintained, although some reported issues with housekeeping and cleanliness in specific areas.
Customer Service
Customer service received mixed reviews; while some staff were praised for being friendly and accommodating, others were criticized for being unhelpful or dismissive.
Location
The hotel is well-located near Old Town and other attractions, making it convenient for guests to explore the area.
Amenities
Guests expressed disappointment over the lack of complimentary breakfast and high parking fees, as well as issues with room amenities like broken hot tubs and limited housekeeping.
Overall Experience
While many guests enjoyed their stay and appreciated the hotel's features, several reported significant issues that detracted from their overall experience.
- PKPaul Kenney1 day ago5.0We really enjoyed our stay at the Hilton Garden Inn San Diego Old Town. For us, this was a stay cation for Christmas Eve. We were planning on walking to eat at one of the Old Town restaurants, but found they all closed early Christmas Eve. We were pleasantly surprised to find some good food at the restaurant inside the hotel. We ate there for both dinner and breakfast. The restaurant looks simple, but they deliver some quality food from their kitchen.
- YSYu ShenDec 31, 20253.0My husband stayed here a few times and I joined him twice since 2023. Most recent stay early Dec 2025. Would we stay again? No, we wouldn't. Pros: great location, hot tub and restaurant/bar on site. The verde restaurant staff is top notch.. The rooms are also a good size. Cons: Young woman at front desk very rude (and sadly always there), no hotel water available except to purchase, Snack bar is junk food. Rooms don't have a USB port by the beds. If you are a Hilton Honors member (silver or gold) they do not care. They also won't remember you if you come often. If the front desk staff was nice it would make up for alot. The male at the desk was super nice but the primary female front desk is very rude. We were surprised.
- JAJon AbbottDec 30, 20255.0Great hotel and fantastic atmosphere here. It’s a nice hotel with a good location, but people make the difference: Shout out to Nancy (breakfast server) and Edgar (bartender) who both provided exceptional and friendly service.
- JJJoey JiaDec 28, 20252.0The AC is very loud. The shower floor is slippery. The outlet on the nightstand doesn’t have power. I reported the issues. They promised to send technician to fix them. During the day they claimed the issues had been fixed. But later we found all issues persisted. Since it was our last night, I didn’t bother to request a new room. The experience of the stay was awful. They should have agreed to provided a new room in the first place when I reported.
- MCMelody ChenDec 27, 20253.0The room itself was clean and comfortable, but I was disappointed with several aspects of my stay. The parking lot was very crowded, yet there was an extra charge, which I felt was unreasonable. Furthermore, the hotel did not offer complimentary breakfast, which was surprising for a hotel of this level. While the hotel provided washing machines, the lack of coin exchange was inconvenient. I strongly recommend upgrading to washing machines that accept credit cards or contactless payments, as most guests are now accustomed to using credit cards rather than carrying coins. As a Diamond member, I had higher expectations for the overall convenience and stay experience. Unfortunately, this stay did not fully meet my expectations. I hope the hotel will consider my feedback and incorporate it into future improvements. Thank you.
Frequently Asked Questions About Hilton Garden Inn San Diego Old Town/SeaWorld Area
What time do I need to check in and out at Hilton Garden Inn San Diego Old Town/SeaWorld Area?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hilton Garden Inn San Diego Old Town/SeaWorld Area offer free WiFi?
Yes, complimentary WiFi is available throughout the hotel including public areas and business center.
Are pets allowed at Hilton Garden Inn San Diego Old Town/SeaWorld Area?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking and an accessible elevator, making it mobility accessible.
Does the hotel have a fitness center and swimming pool?
Yes, the hotel has a state-of-the-art fitness center available for free and one outdoor swimming pool plus a hot tub.
Is there on-site parking available at Hilton Garden Inn San Diego Old Town/SeaWorld Area?
Yes, self-parking is available for guests at the hotel.
What dining options are available at the hotel?
There is one restaurant on-site serving Southern Californian cuisine with a Latin influence; breakfast and room service are also available.
Are there any nearby attractions worth visiting when staying at the hotel?
Yes! Balboa Park is nearby, offering museums, gardens, and arts entertainment. You can also visit Bazaar Del Mundo for shopping and cinema, and Belmont Park/Mission Beach for amusement and beach activities.
How can I get to Hilton Garden Inn San Diego Old Town/SeaWorld Area using local transit options?
You can use the local shuttle service available at the hotel, and nearby places such as the Old Town area are within walking distance, making it easy to explore local transit and attractions.
Are there family-friendly amenities or activities at or near the hotel?
Yes, the hotel is kid-friendly and offers kid activities. Nearby you can find the Early Learner Children's Academy and recreational spots like Presidio Recreation Center for active family fun.