Room was clean, though there was a problem with the amount of rooms for our group when we checked in. Breakfast was gross. Felt like it had been sitting under a heat lamp all day. Pancakes edges were so hard could have used them as disc's in the Olympics, potatoes were dry. Orange juice was good so that was the only thing I had the next 2 days.
JR
Jose Rodriguez
Feb 16, 2026
Only stay here because company travel policies. Nothing extravagant - bare minimums. As of ten minutes ago I went downstairs to ask for change for their laundry room. No change available at the registry counter. Was simply told, nonchalantly, to walk to the Jack in the Box next to the facility or the AM/PM about 200 meters away to get change. What I would say about this place is this - If you can’t support even the basics of your peddled services at your “hotel” then maybe you shouldn’t be in business at all. Will definitely take this to our company travel support to try remove them from our “recommended travel list”.
AK
Adnan Karim
Jan 31, 2026
Overall, a decent, well-priced hotel for a staycation. We stayed here during our trip to San Diego. The hotel staff were friendly and knowledgable. The room we stayed in was spacious, clean, and updated. The hotel WiFi was good. The bathroom was clean and spacious as well. But there was no vent in the bathroom, which was a bit odd. The hotel’s location was decent, fairly close to everything, and in a canton type area. If you plan to visit various locations around San Diego during the day and mainly use the hotel for sleeping at night, then Hilton Garden Inn San Diego Mission Valley Stadium is a good option.
TB
Tailynn Bates
Jan 19, 2026
Do not waste your money or time. Everything screams mediocre with this hotel. I was so disappointed staying here. The elevators didn’t work properly, the beds were uncomfortable, the hallways reeked of must, the housekeepers were lazy, breakfast sucked, tv and remotes were outdated, and management was unprofessional. When coming to management with legitimate concerns they said thank you, we are here for you to vent. And on top of all of that you have to pay for unsecured parking. They charge for EVERYTHING!!!!!!! The only good thing about this hotel is the location it’s in. Please read the reviews and save yourself from disappointment, greed, untrained staff, and unprofessional management. You’ll probably have a better experience at a motel 6!!!!!!
MQ
Mandy Quezada
Jan 17, 2026
UPDATE: On 1/19/26, I contacted & spoke with Hotel Manager Mario & explained the situation again regarding being charged for a hotel water bottle that I did not drink but the housekeeper documented I had & was charged. Mario seemed upset I was implying that his staff lied & that his staff would not lie. Mario stated he would refund the charge “this time only” & it would be credited to my account within 3-4 days. I had taken my own water bottle & snacks to the room. I still thanked Mario for talking to me but his voice seemed to be annoyed with me & I felt Mario wanted me off the phone & for the conversation to end. I did not appreciate that Manager Mario did not believe me. As of today (1/30/26), my credit card has never been credited from the hotel & no one from the hotel ever reached out to me as I had to reach out to them. If ever use any of the hotels amenities, I will gladly pay but I did not drink their hotel water.
- I am not one who writes reviews but disappointed regarding this situation from the hotel.
——————————————————————————
My first time staying at this hotel. Checked in on 1/11/26 & checked out on 1/12/26. The hotel allowed me to check out at 12pm vs 11am & I did appreciate that.
I liked the hotel & my room was comfortable; however, the light fixtures & the power outlets next to right side of the bed did not work. I did not mention anything to staff until Monday morning as I was able to use a light & charge my phone on another outlet. It was inconvenient though as I could not keep my phone near me. At 730am on Monday, I notified the staff at the front desk & they wrote the information down, apologized & said they would notify maintenance to have it fixed.
I returned to the room at 1030am & the light & power outlets still did not work. I checked out at 12pm & advised the staff at the front desk. The male apologized & said staff will fix it after I checked out. The male staff member added that there were no charges on my card.
A few days later I see a charge on my credit card for $4.31. On 1/15/26, I contacted the hotel & spoke with a female named Mace who looked into it and advised me that housekeeping charged me for drinking 1 hotel water bottle. I advised her I did not drink any hotel water bottles from the room & had taken my own snacks & water. I was bothered by this advising I would not lie & that the housekeeping staff who cleaned my room was falsifying their documents claiming I drank a hotel water bottle when I did not. Mace said she would talk with housekeeping & contact me. I did not hear back from Mace.
On 1/16/26, I called the hotel again around 6pm & spoke with staff member Irvin. I explained the situation & that Mace never returned my call about the inquiry about this hotel water bottle charge. I was upset advising him that I have no problem paying for items that I use at a hotel but that the housekeeping staff clearly lied about me drinking a hotel water bottle from the room. Irvin advised he would look into it & call me back the next day. I appreciate Irvin was more receptive to me & my frustration regarding this issue.
On 1/17/26, Irvin did call me and said that my request for the refund was not approved. Irvin said he did not work the day I checked in & out of hotel there was nothing else that could be done. I asked to speak with the manager & was advised to call on Monday (1/19/26) to speak with Manager Mario as he didn’t work weekends.
Again, I enjoyed my stay at the hotel but I expect the housekeeping staff to have integrity which obviously the one that cleaned my room & falsified a document to say I drank a hotel water bottle & I get charged for something that I did not drink. I hope the hotel manager does reach out to me to resolve this issue. I want to make it clear that I am more upset about the false claim from the housekeeper than the charge itself.
I would stay at the hotel again in the future but if this is not resolved I would not recommend staying here as the housekeeper has no integrity & their behavior reflects negatively on the hotel itself.