SS
Stephanie Sawchuk
4 days ago
This hotel was so awesome I asked them to decorate the room for my friend 21, staff was amazing, in good walking distance of lots of food,
Poorly rated so was a bit Leary of booking this hotel. Very happy with the stay. Right on N. Harbor drive. Close to everything. Secure parking. Great breakfast.
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Nathan Johnson
6 days ago
This place was great. Very clean, helpful front desk staff, and breakfast was awesome. The pool was great as well. Close to the airport and a really good restaurant across the street (Jimmy's famous american tavern).
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Michael Sponsler
Feb 20, 2026
We recommend this hotel given it's quality and affordability.
Stayed 1 night. Arrived at midnight. The front desk was efficient and friendly.
The room was clean and comfortable.
The bathroom was tiny but well equipped, clean with good water pressure and temperature.
Our heat was broke, but maintenance fixed it immediately after notification.
The hotel was a little worn and out dated, but a good value considering the price range, breakfast, service, location near the airport, and overall quality for the money.
I stayed here for several days in Feb 2026 and unfortunately had an uncomfortable experience. There was a noticeable marijuana smell on the sixth floor, and on my last morning it became strong inside my room. When I reported it, the staff member who checked reacted defensively and raised his voice, even though I remained calm. At the front desk, another employee told me “he doesn’t want to talk to you anymore,” which only added to the confusion.
The manager later said, “You don’t talk to my employees, you talk to me,” but the tone felt more intimidating than reassuring. The issue itself was never addressed, and the situation escalated so unexpectedly that I decided to check out early.
Afterward, I noticed other reviews mentioning that staff are pleasant until a real issue arises. Unfortunately, my experience matched that pattern. For future travelers, I’m sharing this as an honest reference. Based on this stay, we don’t plan to return to BWH properties.