Located in San Diego,CA, the Best Western San Diego Pacific Beach/Mission Bay is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Numerous reviews highlighted problems with cleanliness, including mold, unpleasant odors, and dirty rooms.
Customer Service
Mixed feedback on customer service, with some staff praised for their helpfulness while others were described as rude and unprofessional.
Construction Disruptions
Many guests reported ongoing construction that caused noise and accessibility issues, often without prior notice.
Value for Price
While some guests found the hotel affordable, many felt that the quality did not match the price, citing outdated facilities and poor maintenance.
Breakfast Quality
The breakfast offerings received criticism for being limited and unappetizing, with some guests noting that advertised options were not available.
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Rekha Aggarwal
Dec 28, 2025
1.0
Pls Beware of this property …pls don’t trust the pictures on website
The room was not clean and floor was sticky as if no one had mopped the floor for days…the corridors and external section is very dirty too…there is traffic sound as the property is not fully secured..plus the rooms are very cold..the breakfast was awful…beware that there may be some chemicals that can cause cancer or hamper reproduction..the board is clearly displayed next to the lifts …
PC
PRIYA CHAUHAN
Dec 23, 2025
5.0
Best location if you wanna go downtown as well as La Jolla, its in the middle and airport is also close 10 min drive.
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Victor Guerrero
Dec 15, 2025
1.0
Worst best western i've ever stayed at. The employee's were barbecuing in the parking lot, which caused a lot of smoke and fire alarm to go off. It took me at least an hour to get all the smell out of there
RL
Robert Lombardo
Dec 10, 2025
5.0
Good for the price and location
SN
Soumyaroop Nandi
Dec 7, 2025
5.0
Excellent Stay — Spacious Room & Great Service!
I had a wonderful stay at this Best Western! I was given a large corner room that was incredibly spacious and comfortable—much bigger than I expected. The hotel offers free breakfast in the morning, which was a great way to start the day, and there’s also a gym room for quick workouts.
The housekeeping team, front desk, and lobby staff were all very friendly and helpful, making the stay even more pleasant. There’s also plenty of parking space, so no stress about finding a spot.
Overall, a fantastic experience and great value. Highly recommended!