Located in San Diego,CA, the Best Western San Diego Pacific Beach/Mission Bay is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Numerous reviews highlighted problems with cleanliness, including dirty rooms, mold, and unpleasant odors.
Customer Service
Customer service experiences varied widely, with some staff being praised for their helpfulness while others were criticized for rudeness and unprofessional behavior.
Construction Disruptions
Many guests reported ongoing construction that caused significant noise and inconvenience, often without prior notice.
Breakfast Quality
The breakfast offerings were frequently described as subpar, with many guests expressing disappointment over the lack of variety and quality.
Location and Value
While the location was generally appreciated, many guests felt that the hotel did not provide good value for the price, especially given the condition of the rooms.
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Robyn Rivera
2 days ago
1.0
You get what you paid for. The room wasn't kid friendly (tons of random steps), the elevator was iffy (hasn't been inspected since 2023, and the breakfast area was full of nats. We only stayed here because my husband booked without telling me. We wont be coming here again
RZ
Roger Zimmerman
Nov 6, 2025
5.0
Jesse and his crew are really cool.perfect location too!!
MT
Maddox Tontz
Oct 26, 2025
5.0
hey me maddox, came back after a terrible... experience and heres my new and improved review!
to rooms are nicely renovated and the view is by the bay!!! its close to a 7 11 and shell for getting snacks and the breakfast was pretty good 6.5/10 not the best but not the worst and my room was comfy chairs were clean a nice sleek blue and my was comfy bed was nice and unbeatable!
outside of hotel is a little disgusting needs some work done but either way nice expirence at the pool nice and cold for a plunhe in!
9.5/10 good price right now!
MT
Maddox Tontz
Oct 16, 2025
3.0
5/13/25
Now this is an old review of when I stayed at this hotel May 13, 2025
⭐⭐⭐ Avoid Until Construction Is Complete! Massive Disappointment.
Review for: Best Western Mission Bay Hotel
I chose the Best Western Mission Bay hoping for a peaceful coastal getaway, but what I got was a full-scale industrial soundtrack to my vacation. I am honestly furious that this hotel failed to provide ANY warning whatsoever on their official website that massive construction was underway. It feels deceptive and completely ruined the stay.
The noise was relentless and started at 7:00 AM every morning. They are doing active, heavy work right on the corner of Garnet Avenue, involving large construction crews. It wasn't just drilling; we had heavy trucks constantly hauling enormous amounts of material—loud planks of wood, heavy metal beams, and various other debris—in and out of the site all day long. My supposed relaxation time felt like I was sleeping inside a saw mill.
The sheer volume and chaos were embarrassing, especially since I was hosting a family member. To make matters worse, when I complained and asked to be moved to a quieter room, I was simply told they were "fully booked." This left us trapped in a noisy, chaotic environment with no relief.
Beyond the noise pollution, the property grounds felt unsafe and neglected. There were loose nuts and bolts on the ground, along with shards of wood and other construction fragments near the walkways—a complete safety hazard. Furthermore, the cleanliness in the room itself was subpar. We found mildew or mold in the corners of the bathroom and a persistent, damp, musty smell that the air conditioning couldn't fix.
You are paying for the location, but you are sleeping through construction. I give it three stars only because the check-in staff tried their best and the physical location is close to the bay, but until the noise and cleanliness issues are resolved, stay somewhere else.
SS
Sean Salinas
Oct 10, 2025
4.0
Hotel itself is very clean. The pool is qell kept. The room are clean and comfortable. The onky drawback this time is the major street construction going on atbthe corner of Clairemont Drive and Denver Street. Once you figure out the alternative routes using the other side streets, then every else is great. Great location with easy access to interstate 5 and all beach activities.