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Hampton Inn & Suites Salinas

4.1
(903 reviews)

Business Details

523 Work Street, Salinas, CA
93901, United States
(831) 754-4700
https://www.hilton.com/en/hotels/snscahx-hampton-suites-salinas/

About

HotelHampton Inn
Daily Mandatory Charge includes: Monterey County Tourism Improvement District Assessment Stay at our friendly Hampton Inn & Suites Salinas hotel and enjoy comfortable guest rooms with great amenities. Stay in touch with free WiFi access, get to work at the desk with ergonomic desk chair or watch HD channels on the flat-screen TV. For added convenience every room features a refrigerator and microwave, perfect for storing cold drinks or preparing a quick snack, day or night. Upgrade to a studio suite for extra space, a larger work area and a pull-out sofa. After a busy day of business meetings or sightseeing, unwind with a work out in the fitness center or relax in the hot tub. Our indoor pool will provide hours of family play time. After building up an appetite visit our Suite Shop for your favorite snack and beverage. The Suite Shop is open 24-hours. From the moment you step into the spacious and inviting lobby you will experience the warmth and hospitality of the Hampton Inns & Suites Salinas hotel. Located just 15 miles from Monterey and close to great Salinas attractions including golf, wine tasting and local events including the California International Air Show, Monterey Sports Car Festival, and the Steinbeck Festival. Friendly service, clean rooms, comfortable surroundings, every time. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton.

Location

Hampton Inn & Suites Salinas
523 Work Street, Salinas, CA
93901, United States

Hours

Reviews

4.1
903 reviews
5 stars
480
4 stars
241
3 stars
71
2 stars
27
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some staff are praised for their friendliness, while others, particularly management, are criticized for rudeness and unhelpfulness.

Cleanliness

Several reviews mention issues with cleanliness, including dirty rooms and bathrooms, while others note that some areas are clean and well-maintained.

Amenities

Guests appreciate the spacious rooms and updated amenities, but there are complaints about broken fitness equipment and inadequate breakfast options.

Location Concerns

The hotel's location is frequently criticized due to safety concerns, including nearby homeless encampments and noise from the surrounding area.

Value for Money

Many guests feel that the hotel does not provide good value for the price, citing high rates for subpar service and facilities.
  • US
    Ulises Sanchez
    Feb 17, 2026
    5.0
    Un excelente alojamiento para disfrutar con la familia oh para moverte para trabajar
  • TT
    Timothy Truby
    Jan 17, 2026
    3.0
    Pros: - Free parking with lots of availability - Larger room and bathroom - Common areas are clean and well lit - Plenty of luggage carts available - Two elevators - Updated Hilton entertainment system with large TV Cons: - Room lacks lighting - Extremely firm and uncomfortable mattress - Luggage carts ALL have flat tires, impossible to move - Low flow shower head - Not enough towels It looks like this Hampton Inn is being remodeled. The common areas look finished but it was hard to tell with my room as certain aspects like the bathroom show age. Plenty of up front parking and no parking fee! Luggage carts (although they all have flat tires) and two elevators made it easy to unload my vehicle and get to the room. The bedroom was very large, and the bathroom was roomy. There are not enough lights in the bedroom area and it was difficult to even unpack. The mattress was cheap and awful, hard as a rock. The standard low flow shower head turned a ten minute shower into a 20 minute shower. Housekeeping knocked on my door an hour before checkout but didn't speak any English so I have no idea what she wanted. The counter staff were friendly. Overall this Hampton Inn is average although I would not stay here again due to the uncomfortable mattresses.
  • BC
    Brett Currier
    Jan 5, 2026
    2.0
    First off the rooms are clean and very nice. The front desk staff are wonderful and very friendly. But now there’s a new manager who seems to be cutting back on cost. There’s nothing in the pantry next to the front desk. No snacks, drinks, food of any type, first aid cabinet is near empty. Now let’s talk about the coffee station. I use to like getting my coffee here. I work long hours and when I arrive I like a fresh cup of coffee with some French Vanilla Irish Cream, I would even settle for Hazelnut but it’s not my favorite. For 3-4 months now there hasn’t been any cream except the little half and half cups and now there’s powder creamer. Both are horrible and cheap. Motel 6 has better coffee station. I’ve even gone as far as bringing my own creamer from home which is an inconvenience. Now I’m having to go next store to Starbucks and buy coffee. Not ideal. I’m not sure what the new manager is doing but I hear guest are going to Starbucks instead of getting coffee from here. I hope it changes back soon.
  • JD
    Jeremy Dixon
    Dec 2, 2025
    4.0
    So I think I had just gotten an unfortunate draw of rooms for this particular stay. It was on the first floor closest room to the exit, which meant we heard everyone come in an out of the door because it kept slamming closed. Another thing that was unfortunate was the internet to the tv was not working and even the maintenance guy could not fix it, and then in the morning there was construction right outside my window. I knew the stay wasn’t ideal, but before I wrote a negative review I wanted to give an opportunity to the manager (Ayden) to make it right, and he did. I talked with him and explained everything that went wrong even gave some suggestions on how to improve it. He listened and apologized and even came up with a resolution that I agreed with to make it right. At the end of the day a hotel stay won’t always be perfect, but how this manager resolved the issue is how it should be done. Thank you.
  • CP
    coral plascencia
    Nov 7, 2025
    5.0
    Excellent customer service.

Frequently Asked Questions About Hampton Inn & Suites Salinas

What accessibility features does Hampton Inn & Suites Salinas offer?

The hotel provides accessible parking, accessible elevators, and an accessible pool to ensure comfort for guests with mobility needs.

Is breakfast included during the stay at Hampton Inn & Suites Salinas?

Yes, a complimentary buffet breakfast is available for guests.

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