About
HotelBest Western
Located in Salinas,CA, the Best Western Salinas Monterey Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.1
535 reviews
5 stars
259
4 stars
144
3 stars
69
2 stars
27
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members were praised for their friendliness and helpfulness, others were reported as rude and lacking empathy.
Cleanliness
Many reviews highlighted the cleanliness of the rooms and facilities, although some guests reported issues with maintenance and cleanliness in certain areas.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found the food to be subpar or poorly prepared.
Location
The hotel is conveniently located near fast food options and the freeway, but some guests expressed concerns about the surrounding neighborhood.
Room Quality
Rooms were generally described as comfortable and spacious, but there were complaints about outdated furnishings and issues with bedding.
- RRRobert RadilloDec 30, 20252.0PLEASE PAY ATTENTION TO THE REVIEWS! I rarely write a review, but my experience has such a lack of customer service and empathy. As far as the quality of the rooms, take a look at positive and negative reviews as they are very informative. I’ve stayed in Monterey Area, Marina and now Salinas. An hour before checking out, my family and I are in town for a funeral. My cousin asked to stop by to get changed real quick, and I told him it wasn’t an issue. I step out real quick to grab something from my car and without hesitation the lady at the front desk let me know I can’t have visitors and I stated to her the situation. She had no empathy and didn’t care. Was very rude on her delivery. I politely asked to speak to a manager, not sure but I believe he was the main manager whose name was Peter. I explained to him the situation and he did not care either. I HAVE NEVER had a similar negative experience with customer service in any of the other locations I mentioned. I’ve had family stop to say hi, then leave, and other hotels were very accepting as they seen that I didn’t abuse the rule of just having permanent visitors. Perfect place if you want no contact with the workers, but if you’re looking for customer service and a friendly face, I would strongly recommend against. I understand the company policy, but understanding, delivery and empathy are apart of customer service. The delivery was terrible, extreme lack of care. I respect businesses where I feel like a valued customer and not just a money sign for booking with them.
- MHMissy HerguthDec 21, 20254.0This is a convenient location near the freeway and fast food. It's a good location because it's very close to Monterey without the higher cost. The nice gentleman at the front desk upgraded our room to a lovely suite which looks brand new. It is pretty quiet. Unfortunately breakfast was not great. There are plenty of options but the scrambled eggs and sausage were both pretty dry.
- WSWilliam SchoenfeldOct 28, 20253.0Typical Best Western rooms, I.e. more than comfortable, however the breakfast didn’t live up to the typical BW standards, it was subpar.
- CWC. W.Oct 9, 20253.0This is perfect for a one night stay when you’re on a roadtrip. Very clean, and we even got a room upgrade. The people at the desk were friendly, but seemed very aloof - quiet quitting vibes. There is complimentary breakfast with some good food options, but the coffee is a nightmare. All in all a decent option - everything you need for a short stay, but purely for practical reasons and not for a fun, romantic stay.
- MMMe MattersOct 6, 20252.0What does Salinas say? You're not a friendly host. Despite my best effort to get to the right hotel, somehow I still found me in the wrong place. I'm sure there are thousands before me, and few more after me to do the same. And there's no need to be sadistic about that. Per my research, this is a 2-star hotel but more pricey. There is hot tub but not heated. Strange. The 3-star one is cheaper and the hot tub is heated with strong jet.
Frequently Asked Questions About Best Western Salinas Monterey Hotel
Does Best Western Salinas Monterey Hotel offer free breakfast to guests?
Yes, free breakfast is available to all guests at Best Western Salinas Monterey Hotel.
Is there a fitness center available at the Best Western Salinas Monterey Hotel?
Yes, the hotel has a fitness center available for guests to use.
Can guests enjoy a hot tub during their stay at Best Western Salinas Monterey Hotel?
Yes, a hot tub is provided for guest relaxation at the hotel.
Does the Best Western Salinas Monterey Hotel provide free Wi-Fi?
Yes, free Wi-Fi internet access is available throughout the hotel.
Is the Best Western Salinas Monterey Hotel a smoke-free property?
Yes, the property maintains a smoke-free environment for all guests.
Where is Best Western Salinas Monterey Hotel located?
It is located at 175 Kern St, Salinas, CA 93905, United States.
What are the operating hours of Best Western Salinas Monterey Hotel?
The hotel operates 24 hours a day, 7 days a week.
How can guests access the Best Western Salinas Monterey Hotel's website or booking page?
Guests can visit the hotel's booking website at: https://www.bestwestern.com/en_US/book/hotel-rooms.05569.html?iata=00171890&ssob=BLBWI0003G&cid=BLBWI0003G:yext:website:05569
What nearby hotels are close to Best Western Salinas Monterey Hotel?
Comfort Inn & Suites is a nearby hotel, which could be an alternative option for lodging in the area.
Are there fast food options near Best Western Salinas Monterey Hotel?
Yes, there are multiple McDonald's locations nearby, offering fast food and burger options for quick meals.
How can visitors use nearby places to enhance their stay at Best Western Salinas Monterey Hotel?
Visitors can explore nearby dining options like McDonald's for casual meals or consider Comfort Inn & Suites for additional lodging choices during their trip.