Brand Certified
Best Western Capital City Inn
3.9(636 reviews)
Certified by Best Western Capital City Inn • Mar 01, 2026
Business Details
15 MASSIE CT, Sacramento, CA
95823, United States
Certified by Best Western Capital City Inn • Mar 01, 2026
(916) 689-4425
Certified by Best Western Capital City Inn • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Capital City Inn • Mar 01, 2026
About
Certified by Best Western Capital City Inn • Mar 01, 2026
HotelBest Western
Located in Sacramento,CA, the Best Western Capital City Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Capital City Inn • Mar 01, 2026
Hours
Certified by Best Western Capital City Inn • Mar 01, 2026
Reviews
3.9
636 reviews
5 stars
274
4 stars
179
3 stars
87
2 stars
41
1 star
55
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty carpets, musty smells, and reports of mold and bugs.
Staff Service
The staff received praise for being friendly and accommodating, although there were instances of poor customer service reported.
Breakfast Quality
Breakfast options were often described as basic or lacking, with some guests experiencing food poisoning or dissatisfaction with the offerings.
Room Conditions
Rooms were frequently noted as outdated and in need of maintenance, with complaints about odors, broken amenities, and overall discomfort.
Value for Money
While some guests felt the price was fair for the accommodations, many expressed that the quality did not meet their expectations.
- TMT M20Jan 18, 20261.0Place is not cleaned, smelt musty like cigarettes and Lysol. Please get those carpets cleaned. Pillow had black marks.
- GGGlowDec 27, 20252.0Please steam clean your carpets or install some room deodorizers. Room smelled so musty and gross. Free breakfast was basic, nothing to write home about.
- YXYing XiaoNov 18, 20254.0overall quiet, clean, spacious room. Good value for the money spent. Meet my need as part of road trip short stay.
- BBBradley BooApr 10, 20253.0Acceptably welcoming staff. Outdated lobby and floor plan but rooms were up to par. clean room did not find any major issues apon cleaning inspection. State police across street. feels safe.
- ALAllen LeungJan 13, 20221.0Our first room had major ant problems and even some on the beds! Then our second room had no hot water running in the shower. This place is old and about to fall apart. And hot breakfast not good. What you pay is what you get at this hotel.
Frequently Asked Questions About Best Western Capital City Inn
Does Best Western Capital City Inn offer a hot tub for guests?
Yes, Best Western Capital City Inn features a hot tub for guest relaxation.
Is smoking allowed on the property of Best Western Capital City Inn?
No, Best Western Capital City Inn is a smoke-free property.
Is Wi-Fi available at Best Western Capital City Inn?
Yes, free Wi-Fi is available for guests at Best Western Capital City Inn.
What are the operating hours of Best Western Capital City Inn?
The hotel operates 24 hours a day, seven days a week.
Where is Best Western Capital City Inn located?
Best Western Capital City Inn is located at 15 MASSIE CT, Sacramento, CA 95823, USA.
Does Best Western Capital City Inn provide internet access in guest rooms?
Yes, all guest rooms provide free internet access to check emails and surf the web.
What nearby hotel can guests consider if Best Western Capital City Inn is fully booked?
Guests can consider staying at the nearby Best Western John Jay Inn, which is also located in Sacramento.
Is there another Best Western hotel close to Best Western Capital City Inn?
Yes, the Best Western John Jay Inn is a nearby Best Western hotel that guests can visit.
Can guests visiting Best Western Capital City Inn explore other hotels in the area?
Yes, the nearby Best Western John Jay Inn is a convenient option for visitors looking for accommodations nearby.
What is a benefit of visiting nearby places like Best Western John Jay Inn when staying at Best Western Capital City Inn?
Visiting nearby places like Best Western John Jay Inn provides guests with additional lodging options and access to potential services or amenities in the local area.
Brand Certified Facts from Best Western Capital City Inn
This information is certified by Best Western Capital City Inn and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website
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