Business Details
About
HotelBest Western
Located in Sacramento,CA, the Best Western Capital City Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.9
633 reviews
5 stars
272
4 stars
179
3 stars
87
2 stars
41
1 star
54
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty carpets, mold, and unpleasant odors in rooms.
Breakfast Quality
Many guests found the breakfast options to be lacking in quality and variety, with some experiencing food poisoning.
Staff Performance
While some guests praised the staff for being friendly and helpful, others reported poor service and unresponsiveness.
Room Conditions
Several reviews mentioned outdated rooms with maintenance issues, such as broken amenities and pest problems.
Value for Money
Guests expressed mixed feelings about the value for the price, with some feeling it was acceptable while others felt it did not meet expectations.
- GGGlowDec 27, 20252.0Please steam clean your carpets or install some room deodorizers. Room smelled so musty and gross. Free breakfast was basic, nothing to write home about.
- YXYing XiaoNov 18, 20254.0overall quiet, clean, spacious room. Good value for the money spent. Meet my need as part of road trip short stay.
- JGJeanette Elizabeth GibersonAug 11, 20254.0The staff are great, extremely helpful and accommodating. Breakfast average. Rooms and the appearance of hotel can use an updating, especially the pool area. Was looking forward to a dip but changed my mind. Area is quiet and we had a good night’s sleep.
- KCKatie ChangAug 4, 20254.0Good place to stay. Have breakfast included. Swimming pool needs to be more clean.
- VGVera GAug 3, 20252.0Room smells like urine. Black mold spots covered the air conditioning unit as well as the shower curtain hooks. Breakfast is 6-9 we got there at 8:14 and was told it was to late to bring more sausage out.
Frequently Asked Questions About Best Western Capital City Inn
Does Best Western Capital City Inn offer a hot tub for guests?
Yes, Best Western Capital City Inn features a hot tub for guest relaxation.
Is smoking allowed on the property of Best Western Capital City Inn?
No, Best Western Capital City Inn is a smoke-free property.
Is Wi-Fi available at Best Western Capital City Inn?
Yes, free Wi-Fi is available for guests at Best Western Capital City Inn.
What are the operating hours of Best Western Capital City Inn?
The hotel operates 24 hours a day, seven days a week.
Where is Best Western Capital City Inn located?
Best Western Capital City Inn is located at 15 MASSIE CT, Sacramento, CA 95823, USA.
Does Best Western Capital City Inn provide internet access in guest rooms?
Yes, all guest rooms provide free internet access to check emails and surf the web.
What nearby hotel can guests consider if Best Western Capital City Inn is fully booked?
Guests can consider staying at the nearby Best Western John Jay Inn, which is also located in Sacramento.
Is there another Best Western hotel close to Best Western Capital City Inn?
Yes, the Best Western John Jay Inn is a nearby Best Western hotel that guests can visit.
Can guests visiting Best Western Capital City Inn explore other hotels in the area?
Yes, the nearby Best Western John Jay Inn is a convenient option for visitors looking for accommodations nearby.
What is a benefit of visiting nearby places like Best Western John Jay Inn when staying at Best Western Capital City Inn?
Visiting nearby places like Best Western John Jay Inn provides guests with additional lodging options and access to potential services or amenities in the local area.