Best Western Capital City Inn

Reviews

• ED

  Ethan Darby

  Mar 14, 2026
  2.0
  While I enjoyed the comfort of my bed, the size of the room, and the view from my window. This place stinks. Literally. The second we walked in through the front door to the lobby, it smelled like animal pee, and the second we walked into our room, we were hit with the overwhelming smell of weed. I got past the weed smell pretty quickly, but I found many more issues. The light switch next to the sink mirror turns the mirror area’s lights on, however there is another light switch in the closet that also turns on the light above the sink. If you flick on the closet switch without the mirror switch, the light will come on, but it will flicker as if it doesn’t have enough power to stay on. If you turn both switches on, it either dims and flickers or is off completely. The toilet does not flush, do not bother, water comes into the bowl, swirls around, and drains out, leaving anything with a more solid consistency than pee still there more often than not. No hand soap! They gave us a bar of face wash next to the bathroom sink, and no soap dish of any kind, so prepare to have soapy water on the counter and a bar of not even hand soap that was just sitting in its own slime. The shower was fine, poor water pressure. The carpet was pretty stained. The slip in the elevator shows that the safety inspection is overdue; it's printed to say it expired on the 5th of March, and it is the 13th as I am writing this. The lock on the bathroom door does not lock; it's completely for show and just spins around when you try to use it. Also, it isn’t as big a deal as the other complaints I have listed, but a full-body mirror directly across from the toilet so you get to stare at yourself is an interesting choice.
• AC

  Andrew Clark

  Mar 11, 2026
  4.0
  great place. Typical BW breakfast. Fairly safe area.
• TM

  T M20

  Jan 18, 2026
  1.0
  Place is not cleaned, smelt musty like cigarettes and Lysol. Please get those carpets cleaned. Pillow had black marks.
• GG

  Glow

  Dec 27, 2025
  2.0
  Please steam clean your carpets or install some room deodorizers. Room smelled so musty and gross. Free breakfast was basic, nothing to write home about.
• YX

  Ying Xiao

  Nov 18, 2025
  4.0
  overall quiet, clean, spacious room. Good value for the money spent. Meet my need as part of road trip short stay.

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