At the SureStay Plus by Best Western Rocklin in Rocklin, CA, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Many customers praised the friendly and accommodating staff, highlighting specific employees for their exceptional service.
Room Conditions
Numerous reviews mentioned issues with room cleanliness, maintenance problems, and outdated furnishings, leading to a generally negative perception of the accommodations.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests appreciating the complimentary offerings.
Noise Levels
Several guests reported significant noise disturbances from the nearby highway and other guests, impacting their overall comfort during their stay.
Value for Price
While some guests felt the hotel offered good value for the price, many others expressed dissatisfaction with the overall quality relative to the cost.
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Josef Sigmundr II
May 30, 2020
4.0
Very affordable, pleasant atmosphere and the staff were friendly and accommodating
DD
DonnaGeeTV
Jan 15, 2020
2.0
Rooms are small & subpar. The staff was rude for my whole 4 day stay. Employees smoke on the job but hey it's California for God's sake. Breakfast was terrible. This hotel was despicable.
SL
Sonia Laney
Jan 27, 2019
1.0
The new name for Best Western is worse western Stayed at this hotel no clock TV when out door was broken Sheets have burn holes through it. I will never go to Best Western again I don't know what happened to them yes now called the Worse Western. The only good thing was the female receptionist was very pleasant and bubbly and the housekeepers were very nice.
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Ken Smith (4You2VieW)
Sep 2, 2018
3.0
Things seem outdated and not very clean the air vents in the shower area are very dirty and the A/C unit in the room has got No ability to keep the air filters in the actual unit each time it turns on it pushes them out of the unit. Great breakfast though.