Mission Inn Hotel & Spa

Reviews

• RR

  Rich

  1 day ago
  2.0
  This hotel is a historic landmark that has rested on their laurels which are currently at a 2 stars at best motel rating...yet they charge at 5 star Hotel prices. The room was dirty, extremely poorly decorated with furniture clearly leaving residue from previous guests....mind you this is after switching from the first room which was in far greater need of maintenance and cleanliness. Bottom line this is a beautiful piece of architecture sadleded with misguided ownership. The gaudy statue of Duane and Kelly is testimenent of the greedy ownership that overrides what a true classic Landmark Hotel SHOULD be..
• RR

  rockefeller55

  Dec 27, 2025
  1.0
  A miserable experience at the Mission in Riverside. We made reservations for 2pm on Christmas Day, supposedly at the restaurant and ordering from the menu. Instead we were told upon arrival that it was buffet only, and at an outrageous price of $95 per adult AND children over 11 years of age. As if this wasn’t bad enough, the buffet menu was barely tolerable, and the lack of sanitation and cleanliness was abhorrent. No labels on any items, causing everyone to open the heated trays to determine what was inside, many entrees were empty and not refilled, the serving spoons/utensils were left aside the trays and were filthy with accumulated and dried food residue, there was no prime beef, and the lamb was seriously undercooked, there wait staff was surly (with particular note of the blonde white lady serving water in the rear dining area, and the Hispanic girl serving the prime rib and lamb who apparently doesn’t speak or understand English), and then the bill arrives with a 20% tip already included, which was not deserved in any manner, not the least of which was that there was no table service and no menu! Unfortunately the entire experience, on Christmas Day no less, was extremely disappointing.
• AG

  Anna Gavoutian

  Dec 27, 2025
  3.0
  I really loved this place last year. We stayed a year ago during the Festival of Lights and had an incredible room with a nice view. Very comfortable and quiet. Unfortunately this year we did not have the same luck. We arrived at check in a bit early around 3pm and were told they would call us when the room would be ready. We didn’t receive a call until 4:30pm. That’s completely fine but our room was overlooking the corner of the street. We heard people screaming laughing talking the entire night until well after 2am. So much honking cars, and loud music outside. We keep hearing the beeping of the crosswalk and some other non stop beeping sound all night long. Unable to sleep as I am writing this review at 2:15am. Safe to stay I will not return next year. And just to add the service at the restaurants have been incredible. Only complaint is the street noise in our room. I almost feel like I’m sleeping outside.
• GG

  Golden Goddess

  Dec 25, 2025
  4.0
  Overall, it was a pleasant few days stay in the Junior King Suite, during week of Christmas 2025. Meals were provided via room service several times during visit. Meals prepared well, sometimes longer delivery wait than others, most of the time food came up hot, only one occasion where food ordered not received yet billed anyway. A mixup occurred first afternoon with dinner reservations which were made over a month ago, but quickly cleared up and resolved. Shout out to Laura, Rebecca, and Alejandro who were Mission Inn superstars who shone brightly by stepping forward to correct others errors and making our visit bright. I did ask for a balcony room which looked over the sparkling festival of lights display for a special little boy and his mother whose father/husband unexpectedly passed away a few months ago, and who would be my special guests the day before christmas. We were given an empty, gray courtyard view, not a scenic one, so they completely missed the mark or the purpose of why I was asking however, the Mission Inn is always beautiful this time of the year. The words of Hope, Joy, Love in the tourist area were exactly the sentiments I wished to convey to this young mother and son. Not to give up hope, joy, or love. Kindness does exist even in a grinch-kind-of-year. This visit was an attempt to keep the magick of the season alive. Hopeful, in time, happiness and smiles will return in the years to come.
• AG

  Ariz Guzman

  Dec 20, 2025
  1.0
  This year was not vibing. We’ve been coming to Mission Inn for years and have stayed here about six times over the last decade. It’s a place that means a lot to us. Our first adventure date was here, and after our son was born, it became a yearly tradition to visit every December for Festival of Lights. This year, my wife specifically requested a Raincross Room with a balcony overlooking the Spanish patio. That view was the entire reason for this trip. We booked months in advance and were told we needed to book two nights to get that room, which turned out not to be true. A week before arrival, we discovered we weren’t even booked into the room we requested. After multiple calls, it was partially fixed. Then, when we arrived after a two and a half hour drive with a hungry toddler, we were once again given the wrong room and told to wait over an hour for the correct one. By the time we finally got into the room, the night was basically gone and we missed Festival of Lights altogether. To make things worse, our drinks were dropped, we were given cupcake coupons instead of a real solution, and the WiFi didn’t work. This trip was supposed to be a meaningful family tradition. Instead, it was frustrating and exhausting. After all these years, this was deeply disappointing.

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