SureStay Plus by Best Western Point Richmond

3.7
463 reviews
Get DirectionsCallWebsite

Business Details

915 W Cutting Blvd, Richmond, CA
94804, United States
(510) 237-3000
http://bestwestern.com
GoogleFacebookInstagramTwitter

About

Hotel
At the SureStay Plus by Best Western Point Richmond in Richmond, CA, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.

Location

SureStay Plus by Best Western Point Richmond
915 W Cutting Blvd, Richmond, CA
94804, United States

Hours

Reviews

3.7
463 reviews
5 stars
180
4 stars
118
3 stars
64
2 stars
32
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some praised their friendliness and helpfulness, while others reported rudeness and unprofessional behavior.

Cleanliness

Rooms are generally clean, but several guests noted issues with odors, stains, and maintenance problems.

Noise Levels

Many guests reported noise disturbances from the highway and other guests, affecting their sleep quality.

Breakfast Quality

Breakfast offerings received mixed reviews; while some enjoyed the options, others found it lacking in variety and quality.

Safety Concerns

Several reviews expressed discomfort with the surrounding area and incidents involving staff, leading to feelings of unsafety.
  • MC
    Mario Giorgio Cudia
    Oct 14, 2024
    2.0
    This place is old and not well kept. It's really close to some high speed road and you can easily hear it all time. Housekeepers looked very friendly and hard workers. The security man in the night is a great guy, a big highlight to him. People at the reception needs to go back to customer service' school. Some of them are really cold and they don't make you feel considered at all. Breakfast is from 6 to 9. Got there at 9.01 and got nothing, but that was my bad. The room is pretty dark and the fornitures are pretty ruined by time and no maintenance. Overall it wasn't a great experience for me. Consider also to add bridges' tolls if you wanna go to SF (7$ per bridge from north to south way, getting back it's free yahyyyy)
  • RH
    Rodolfo Medina Hernandez
    Feb 18, 2020
    5.0
    Excelente lugar
  • HC
    HAWKEYE Clark
    Mar 20, 2019
    5.0
    Very nice hotel and the shower is fantastic
  • BB
    Brian Barnes
    Jan 9, 2019
    4.0
    Recently remodeled with a lot of creature comforts. Little bit of a seedy area but property has as uity guard posted in plain view all night and I didn't notice a lot of people inhabiting the parking lot like you do at some places.
  • CB
    Carrie Barba
    Oct 3, 2018
    2.0
    Very noisy part of town. Not friendly
Read more reviews on Google

Frequently Asked Questions About SureStay Plus by Best Western Point Richmond

What are the check-in and check-out hours at SureStay Plus by Best Western Point Richmond?

The hotel is open 24/7, so you can check in or out at any time.

Is free WiFi available at SureStay Plus by Best Western Point Richmond?

Yes, free WiFi is available for all guests.