At the Best Western Plus Executive Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Executive Suites will stand out among other hotels in Redwood City,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Executive Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Multiple customers reported extremely slow and unreliable internet, making it difficult for business travelers to work.
Cleanliness
While many guests praised the cleanliness of the rooms, there were several complaints about unclean bathrooms and inconsistent housekeeping.
Staff Service
The front desk staff received positive feedback for being friendly and accommodating, with some guests highlighting excellent customer service.
Breakfast Quality
Opinions on breakfast varied, with some guests enjoying the selection while others found it lacking or not up to expectations.
Noise Levels
Several reviews mentioned noise disturbances from both the street and neighboring rooms, affecting the overall comfort of the stay.
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William Bratt
Oct 22, 2025
2.0
Motel has 2 floors with no elevators or luggage carts. The room was clean. The internet was terrible, 4.9mbps with a Google speedtest. The TV was connected to internet so the reception was poor and buffered. The slow internet made it difficult to conduct business with my laptop. You would think they could do better considering it's located in the heart of Silicon Valley!
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Cristofaro Pompermaier
Oct 5, 2025
3.0
The hotel itself is quite good and generally meets expectations in terms of comfort and service. However, the Wi-Fi is unacceptably poor and seriously undermines the overall experience. As others have mentioned, the connection speed is extremely slow — my measured download rate was only 1.3 Mbps, which is far below what one would expect from a hotel of this category. The upload speed is slightly better but still inadequate for even basic tasks such as video calls or file transfers.
In 2025, reliable and reasonably fast internet should be a standard feature, not an exception. How is it possible that such a well-rated hotel continues to offer such outdated connectivity? Are there any concrete plans to improve the network infrastructure? For business travelers in particular, this is a major issue that needs urgent attention.
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Eric Williams
Sep 29, 2025
5.0
Room was nice and big. Breakfast had lots to choose from.
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debra davis
Jun 25, 2022
1.0
STAY HERE IF YOU WANT TO SEE FRAUDULENT CHARGE attempts to your account with NO EXPLANATION!!! Still Waiting my
response as to why they attempted to charge my credit card over $1000 on top of my room charges..shame on you Best Western Executive Plus.