Best Western Plus Executive Suites

3.8
309 reviews

About

HotelBest Western
At the Best Western Plus Executive Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Executive Suites will stand out among other hotels in Redwood City,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Executive Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Executive Suites
25 5th Ave, Redwood City, CA
94063, United States

Hours

Reviews

3.8
309 reviews
5 stars
120
4 stars
88
3 stars
52
2 stars
24
1 star
25

What are people saying?

AI-generated from recent customer reviews

Internet Issues

Multiple customers reported extremely slow and unreliable internet, making it difficult for business travelers to work.

Cleanliness

While many guests praised the cleanliness of the rooms, there were several complaints about unclean bathrooms and inconsistent housekeeping.

Staff Service

The front desk staff received positive feedback for being friendly and accommodating, with some guests highlighting excellent customer service.

Breakfast Quality

Opinions on breakfast varied, with some guests enjoying the selection while others found it lacking or not up to expectations.

Noise Levels

Several reviews mentioned noise disturbances from both the street and neighboring rooms, affecting the overall comfort of the stay.
  • WB
    William Bratt
    Oct 22, 2025
    2.0
    Motel has 2 floors with no elevators or luggage carts. The room was clean. The internet was terrible, 4.9mbps with a Google speedtest. The TV was connected to internet so the reception was poor and buffered. The slow internet made it difficult to conduct business with my laptop. You would think they could do better considering it's located in the heart of Silicon Valley!
  • CP
    Cristofaro Pompermaier
    Oct 5, 2025
    3.0
    The hotel itself is quite good and generally meets expectations in terms of comfort and service. However, the Wi-Fi is unacceptably poor and seriously undermines the overall experience. As others have mentioned, the connection speed is extremely slow — my measured download rate was only 1.3 Mbps, which is far below what one would expect from a hotel of this category. The upload speed is slightly better but still inadequate for even basic tasks such as video calls or file transfers. In 2025, reliable and reasonably fast internet should be a standard feature, not an exception. How is it possible that such a well-rated hotel continues to offer such outdated connectivity? Are there any concrete plans to improve the network infrastructure? For business travelers in particular, this is a major issue that needs urgent attention.
  • EW
    Eric Williams
    Sep 29, 2025
    5.0
    Room was nice and big. Breakfast had lots to choose from.
  • DD
    debra davis
    Jun 25, 2022
    1.0
    STAY HERE IF YOU WANT TO SEE FRAUDULENT CHARGE attempts to your account with NO EXPLANATION!!! Still Waiting my response as to why they attempted to charge my credit card over $1000 on top of my room charges..shame on you Best Western Executive Plus.

Frequently Asked Questions About Best Western Plus Executive Suites

What amenities does Best Western Plus Executive Suites offer for business travelers?

Best Western Plus Executive Suites provides a spacious work desk and free internet access in all guest rooms to accommodate business travelers.

Does Best Western Plus Executive Suites have a fitness center?

Yes, the hotel features an in-house fitness room to help guests maintain their workout routines.