Staff Performance
Many customers praised the friendly and helpful staff, highlighting their exceptional service during check-in and throughout the stay.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty carpets, musty smells, and reports of cockroaches in rooms.
Room Quality
Guests noted that while some rooms were clean and comfortable, many others were outdated and in need of renovation.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests appreciating the variety while others found it lacking in quality.
Location and Value
The hotel is conveniently located near the freeway and restaurants, making it a good value for budget travelers, though some noted safety concerns in the area.