DoubleTree by Hilton Hotel Pleasanton at the Club

4.3
1408 reviews

About

HotelDoubleTree
Daily Mandatory Charge includes: California Tourism Assessment Fee of $0.50 & Tri-Valley Tourism Assessment Fee of $3.50 Discover comfort, convenience and style at the DoubleTree by Hilton Hotel Pleasanton at the Club hotel, CA. Situated in the heart of the Tri-Valley area, guests can experience a wealth of Northern Californian attractions including Livermore Valley Wineries, golfing, shopping, dining and historic towns. This Pleasanton, CA, hotel offers easy access to both the Hacienda and Bishop Ranch Business Parks and a complimentary shuttle service to the BART station is available, allowing for convenient travel to San Francisco. Relax and unwind in your comfortable guest room or upgrade to a stylish and spacious corner room. Watch a movie on the 42-inch HDTV and stay connected with WiFi at the desk. Focus on health and well-being during your stay at our Pleasanton, CA, hotel with complimentary access to the 200,000 sq.ft. THE BAY CLUB. Soak up the famous California sunshine on the deck or take a refreshing dip in the outdoor pool or whirlpool. Savor breakfast, lunch and dinner in the sophisticated Players Restaurant with a delicious menu of Californian cuisine. Choose a tempting option from our Room Service menu or stock up on snacks and travel essentials at the pantry. With our convenient location close to area business parks and the airport, this Pleasanton, CA hotel is the perfect venue for meetings and events. Use one of 13 modern meeting rooms or the ballroom to host weddings, special celebrations, meetings and conferences for up to 500 guests. We look forward to welcoming you with our signature chocolate chip cookie at check-in.

Location

DoubleTree by Hilton Hotel Pleasanton at the Club
7050 Johnson Drive, Pleasanton, CA
94588-3396, United States

Hours

Reviews

4.3
1,408 reviews
5 stars
746
4 stars
430
3 stars
138
2 stars
38
1 star
56

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Crystal and Ricardo for their exceptional service.

Cleanliness

Overall, guests found the rooms to be clean and comfortable, although some reported issues with cleanliness in specific instances.

Noise Issues

Several reviews mentioned noise disturbances from outside or other guests, impacting the overall comfort of their stay.

Value for Money

While some guests appreciated the reasonable rates, others felt that the hotel did not meet expectations for the price, particularly regarding amenities and services.

Dated Facilities

A number of reviews noted that the hotel appears dated and could benefit from renovations or updates.
  • MW
    Marissa W
    6 days ago
    5.0
    This is a older property but very well maintained. I enjoyed the one night I stayed. The room was clean, no stains on the carpets and the sofa even had fresh vacuum marks. There is plenty of parking and its right next to the freeway so the location is ideal. Check in was a breeze and the staff represented the Hilton brand to the T! I definitely will consider this property again when I dont feel like making that long commute to work.
  • BB
    Budget Backflow
    Dec 29, 2025
    5.0
    Great stay
  • AM
    Allison Miller
    Dec 24, 2025
    1.0
    Stayed here before Christmas Eve, I’m from Pleasanton so I’m familiar with the location and facilities. The desk manager C was very helpful and outstanding on the check in but everything from there was all downhill. This is supposed to be a quiet location, it was loud all night, and around 5am it was extremely loud, housekeeping tried to enter the room extremely loudly at 7:50AM. Was not a restful or pleasant night. Constant banging and noises from 4am to 9am, I just decided to leave due to noise. The rooms are clean and nice, but defeats the purpose of not having any rest. I don’t know if they dropped the ball because of the holiday but I don’t recommend staying here over other hotels.
  • MF
    Mary Flanigan
    Nov 28, 2025
    1.0
    I stayed here one night visiting friends in the Bay Area as a central location. I booked on Bookings.com and had a price confirmation. I wanted to confirm that was with a pet so I wrote them to notify them and they confirmed and sent the booking price again. I stayed in this room from 6 pm and left around 6 am leaving the room as was other my sleeping in the bed. My dog is older, quiet, potty trained and you would not have known it was there. I was told upon check in with my dog that I would see a deposit removed that was refundable after room was observed. It was never returned. When I called they said it would take up to 5 business days. Still wasn’t refunded. Then I was told it was a pet deposit. Not mentioned online, not mentioned in person, not mentioned when I called, but mentioned after not refunded. This location was central, clean but also right near the freeway which is why I thought it was so cheap. I would not have chosen this property for the price they charged me for one night had it been advertised correctly. This is bad business practice from a communication standpoint. Not honoring what they put in writing and what they verbally told me over the phone seems like a shady business practice to me. I would not recommend staying here unless you get solid confirmation on the price.
  • CM
    Caro McMichael
    Nov 26, 2025
    5.0
    If we're in town....this is the only hotel for us! Excellent!

Frequently Asked Questions About DoubleTree by Hilton Hotel Pleasanton at the Club

What accessibility features does DoubleTree by Hilton Hotel Pleasanton at the Club offer?

The hotel has accessible parking and an accessible elevator, ensuring convenience for guests with mobility needs.

Are pets allowed at the DoubleTree by Hilton Hotel Pleasanton at the Club?

Yes, both cats and dogs are welcome at the hotel.