Business Details
About
Hotel
At the Best Western Plus Pleasanton Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Pleasanton Inn will stand out among other hotels in Pleasanton,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Pleasanton Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
4.0
719 reviews
5 stars
314
4 stars
204
3 stars
107
2 stars
42
1 star
52
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms were well-maintained and tidy.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating, although there were some reports of unprofessional behavior from certain employees.
Noise Issues
Several reviews highlighted significant noise from the nearby freeway, making it difficult for guests to sleep, despite the provision of earplugs.
Value for Price
Guests generally felt that the hotel offered good value for the price, although some mentioned that it did not meet the expectations of a 'Plus' designation.
Breakfast Quality
The breakfast was frequently mentioned as a positive aspect, with many guests enjoying the variety and quality of the food provided.
- ILIris De LeonNov 7, 20254.0Todo bien en general solo que me tocó una habitación que olía a humedad la alfombra o a cigarro no sé y cobran un depósito de 100 dólares que espero me regresen pues dejé la habitación en buen estado, estuve en planta baja es algo ruidosa esa área.
- PRPaul RannisOct 15, 20252.0I booked this hotel because Booking.com showed that guests had given it a rating of 8.0. Thats very deceiving. The place isn't bad for a glorified 2 star hotel but Booking.com has it listed as 3 star. No way is this a 3 star hotel. The hotel was clean, staff was great, very safe, but should be listed as 2 star
- MKMemo KeswickOct 7, 20251.0I've always had good to great stays at Best Western hotels. I've used BW hotels so much I'm a Diamond Member. The BW Pleasanton stay this last weekend was great until we started driving home. Wow, turned out the BED BUGS had a feast on my body. The swelling and itches didn't start until many hours later checkout day. So, I didn't notice until we got home. I called the next day to report the problem to Dillon at the hotel. He said they'd have the Cleaning Staff "look into it". Never heard anything more. Sent notice to BW Customer Service. Again never heard more about my notice. Oh yes, also surprised not to be asked about refunding my points!
- EEEnriqueSep 23, 20255.0Everything was great 👍
- UTUreem ThumeimSep 3, 20251.0They should not charge like a hotel since it's a motel standard place. Carpets are old and stinky. Faucets are leaky. A/C is so primitive and clunky they sound like an old Ford car. Towel supply is half what you get in a hotel. Door and window are so lose that road traffic noice won't let you take a peaceful sleep. TV remote are like children toys. Main door sometimes won't open even after scanner shows green light. You may have to keep banging at door to open. NOT quite at all. . Next to highway traffic.
Frequently Asked Questions About Best Western Plus Pleasanton Inn
What is the address of Best Western Plus Pleasanton Inn?
The Best Western Plus Pleasanton Inn is located at 5375 Owens Ct, Pleasanton, CA 94588, USA.
Does Best Western Plus Pleasanton Inn offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests during their stay.
Are there fitness facilities at Best Western Plus Pleasanton Inn?
Yes, the hotel has an in-house fitness center to help guests keep up with their workout routines.
What amenities are included in guest rooms at Best Western Plus Pleasanton Inn?
Guest rooms include a spacious work desk, free internet access, and an in-room mini fridge ideal for drinks and snacks, especially convenient for extended stays.
Is Best Western Plus Pleasanton Inn open 24/7?
Yes, the hotel operates 24 hours a day, 7 days a week.
What special offers are available at Best Western Plus Pleasanton Inn?
Guests who stay for 2 nights can receive a $50 Best Western Gift Card as part of a special promotion.
What phone number can I use to contact Best Western Plus Pleasanton Inn?
You can reach the Best Western Plus Pleasanton Inn at +1 925-463-1300.
Where can I find more information or book a room at Best Western Plus Pleasanton Inn online?
You can find more information and book rooms at the hotel's official website: http://bestwestern.com
What nearby venue can I visit for events or gatherings near Best Western Plus Pleasanton Inn?
Hub925 is a nearby venue and event space that guests can visit before or after their stay for events and meetings.
Is there a gym near Best Western Plus Pleasanton Inn besides the hotel's fitness center?
Yes, Villa Sport Fitness Pleasanton is a nearby gym and sports venue where guests can also work out.