Business Details
About
HotelBest Western
Located in Petaluma,CA, the Best Western Petaluma Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.1
897 reviews
5 stars
432
4 stars
278
3 stars
101
2 stars
45
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the friendly and helpful staff, particularly highlighting individuals like Elvis and Maria for their exceptional service.
Cleanliness
Overall, guests found the rooms to be clean and well-maintained, although some noted issues with odors and cleanliness in specific rooms.
Check-In Process
The virtual check-in system received mixed reviews; while some found it efficient, others missed the personal touch of a human check-in.
Breakfast Quality
The complimentary breakfast was generally well-received, with many guests enjoying the variety, though some noted issues with replenishment and quality.
Noise Levels
Several reviews mentioned noise from the street and other guests, impacting the overall comfort of the stay.
- OOOJan 6, 20264.0This is a pretty okay place! Everything is clean, safe and comfy. This was my first experience with a remote desk clerk. I'm one of those people.That's not too interested in the technological revolution but I have to say that Elvis from india did a great job of checking me in.
- ASAlex Schoenfelder-LopezDec 29, 20255.0Mr Elvis was very personable yet professional. He had a welcoming personality and was very informative about the location and our questions. Rooms were simple and cleanWould come to this location again.
- RMroger matteiDec 26, 20253.0It was good. Friendly staff. Rooms are small. Ours smelled
- PWPrice WoolleyDec 15, 20255.0Awesome customer service! Elvis was so helpful and efficient getting me checked into my room. Highly recommend. His associate was also very helpful but I forgot his name unfortunately. I have a photo but I am new to these reviews and am not sure how to post
- FGFrank GDec 14, 20255.0It was an almost perfect stay. When I arrived, the front desk clerk was helpful and friendly. The room and accommodations were very nice, and it was extremely quiet. Since I was on vacation, this was the best sleep I had during my trip. The complementary breakfast was plentiful and satisfying. The only negative was when I went to get a paper receipt, which I specifically wanted. A staff member at a kiosk machine (no live person at the front desk to talk to this time) told me he would be emailed instead, leaving me with no choice. Unfortunately, I never received the receipt.
Frequently Asked Questions About Best Western Petaluma Inn
Does Best Western Petaluma Inn have a bar onsite?
Yes, Best Western Petaluma Inn has a bar available for guests.
Is breakfast provided at Best Western Petaluma Inn?
Yes, free breakfast is available for guests at Best Western Petaluma Inn.
Are pets allowed at Best Western Petaluma Inn?
Yes, both dogs and other pets are welcome at Best Western Petaluma Inn.
Is Best Western Petaluma Inn a smoke-free property?
Yes, Best Western Petaluma Inn is a smoke-free property.
Does Best Western Petaluma Inn offer free Wi-Fi?
Yes, free Wi-Fi is available for guests at Best Western Petaluma Inn.
What are the operating hours of Best Western Petaluma Inn?
Best Western Petaluma Inn is open 24 hours every day, from Monday through Sunday.
Where is Best Western Petaluma Inn located?
Best Western Petaluma Inn is located at 200 South McDowell Boulevard, Petaluma, CA 94954, USA.
Can I visit Cafe Bellini while staying at Best Western Petaluma Inn?
Yes, Cafe Bellini is a nearby cafe offering American cuisine, perfect for a meal or coffee break before or after your stay at Best Western Petaluma Inn.
Are there mortgage services near Best Western Petaluma Inn?
Chase Mortgage offices are located nearby, which can be convenient if you have mortgage-related needs during your visit to Petaluma.
How can I find Best Western Petaluma Inn when I arrive in Petaluma?
Best Western Petaluma Inn is centrally located and easily accessible. Nearby notable places include Cafe Bellini and Chase Mortgage, which can help orient you while navigating the area.