Business Details
About
Hotel
Located in Petaluma,CA, the Best Western Petaluma Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.1
890 reviews
5 stars
427
4 stars
276
3 stars
99
2 stars
45
1 star
43
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating during their stay.
Check-In Process
The virtual check-in process received mixed reviews; while some found it efficient, others missed personal interaction and reported delays.
Room Cleanliness
Overall, guests noted that the rooms were clean and well-maintained, although some mentioned issues with odors and cleanliness in specific rooms.
Breakfast Quality
The complimentary breakfast was generally well-received, with many guests enjoying the variety and quality, though some noted inconsistencies in food availability.
Noise Issues
Several reviews highlighted noise disturbances from the nearby freeway and other guests, impacting the overall comfort of the stay.
- RZRainer Zufall5 days ago5.0Für den Preis sehr solide! ARLO Gutes Frühstück, gutes Zimmer - das Live-Video Terminal für Check-In/Out nervt ein wenig und dauert etwas länger aufgrund instabiler Internet Verbindung. Aber ganz ehrlich, wenn man günstige Preise möchte, muss an irgendeiner Stelle Kosten gespart werden. Daher 5 Sterne!
- AHAlex HudsonDec 4, 20251.0The stupid remote check in took twenty minutes to give me the key to my room. I've never had that take more than a couple minutes with someone there in person. Last thing I needed after working 14 hours. Often the person behind the check in counter being just basically nice is the highlight of my shitty day when I'm traveling for work and I don't get even that here. Stay somewhere that's willing to pay the people who live locally to work the check in. The rooms might not be so tiny elsewhere too.
- EGEd GarDec 3, 20255.0This Best Western has to be one the the BEST Westerns. The are very polite, and clean. We clean restaurants during closing hours, and usually have time wait till 3 to get a room. Not here, they gave me early Chek in and late check out. I will drive 30 mins out my way to get a room here again. There is a really good restaurant next door. It would be nice if they had crews like this at every location. I will definitely book when I'm in the area.
- CHColeDana HolmgrenNov 26, 20254.0Elli was my front desk clerk via the kiosk. I have no problem with the kiosk check in, but I do agree with other reviewers about how I missed the personal connection. Pro- she was very helpful and it was just like any other check in process Con- things are a touch slower on her end. She almost had me run my credit card twice even though it went through the first time because she couldn't see it on her end. Overall, the stay was great. BIG, clean room and quiet at night.
- MMManuel MendezNov 14, 20254.0Best Western excellent room great breakfast buffet nice and quiet rooms are very clean. The people are very friendly but I could do without the computer check-in. Whatever you call it every time I try to check in or have a issue the guy on the screen or whoever’s on the screen Takes forever to solve the problem to check in or check out takes a long time the one time where the lady behind the counter helped me it took less than two minutes. I believe next time I will look for a Best Western that doesn’t have this feature.
Frequently Asked Questions About Best Western Petaluma Inn
Does Best Western Petaluma Inn have a bar onsite?
Yes, Best Western Petaluma Inn has a bar available for guests.
Is breakfast provided at Best Western Petaluma Inn?
Yes, free breakfast is available for guests at Best Western Petaluma Inn.
Are pets allowed at Best Western Petaluma Inn?
Yes, both dogs and other pets are welcome at Best Western Petaluma Inn.
Is Best Western Petaluma Inn a smoke-free property?
Yes, Best Western Petaluma Inn is a smoke-free property.
Does Best Western Petaluma Inn offer free Wi-Fi?
Yes, free Wi-Fi is available for guests at Best Western Petaluma Inn.
What are the operating hours of Best Western Petaluma Inn?
Best Western Petaluma Inn is open 24 hours every day, from Monday through Sunday.
Where is Best Western Petaluma Inn located?
Best Western Petaluma Inn is located at 200 South McDowell Boulevard, Petaluma, CA 94954, USA.
Can I visit Cafe Bellini while staying at Best Western Petaluma Inn?
Yes, Cafe Bellini is a nearby cafe offering American cuisine, perfect for a meal or coffee break before or after your stay at Best Western Petaluma Inn.
Are there mortgage services near Best Western Petaluma Inn?
Chase Mortgage offices are located nearby, which can be convenient if you have mortgage-related needs during your visit to Petaluma.
How can I find Best Western Petaluma Inn when I arrive in Petaluma?
Best Western Petaluma Inn is centrally located and easily accessible. Nearby notable places include Cafe Bellini and Chase Mortgage, which can help orient you while navigating the area.