Holiday Inn Express & Suites Paso Robles by IHG

Reviews

• CB

  Carolyn Boyle

  6 days ago
  5.0
  Ideal location for wine touring The location of this lodging is perfect for touring the many nearby wineries. But the helpful staff makes the place shine. The breakfast crew always greeted everyone with a friendly “good morning!” Housekeeping does a good job keeping liquid soap containers full (not always the case at other establishments). There was a Happy Hour that supplied us with excellent beers (full pours that we did not expect). After sampling wines all day long, we actually passed up the Happy Hour wines in favor of palate-cleansing beer!
• MC

  matthew clark

  Mar 26, 2026
  5.0
  I had such a wonderful experience here. The entire staff, every single person I came into contact with was so kind! I have to say the breakfast crew from 3/25/2026 were genuinely so sweet so kind, I think every single person said good morning to me with a genuine smile. That kind of stuff really makes a difference. I booked super last minute, as in 20 minute before I arrived. I had a terrible experience a few miles south at a Spring Hill Suites, a mix up, and the staff there were so complacent and unhelpful. It had the ability, and the right, to ruin the one night stay we had in area (a stop in wine country on the way from LA to SF) but this holiday inn really turned that around. Front desk gave us great recommendations since we missed our winery visit and it really made a difference. Staff really knows hospitality here!
• RL

  Robert Loudermilk

  Mar 6, 2026
  1.0
  I had booked 3 days at Paso Robles through a 3rd party vendor, but my rental car had to be returned to a different location requiring me to cancel my last day at this location. I spoke with the clerk about these changes the 1st day, the 2nd day I told the clerk I for sure wanted to cancel the last day. The clerk told me to wait until the next morning and the manager would help me with the cancelation. The manager said I needed to handle it through the 3rd party who said I needed to notify Holiday Inn 24 hrs in advance. Employees miss informing customers costing them hundreds. NOT A GOOD WAY TO HANDLE CUSTOMERS! Been using IHG and Holiday Inns for decades with my prime travel years coming up. If IHG doesn't repair this wrong it will be my last IHG or Holiday Inn Booking. If you want your cancelation money back you better read your contract and notify them in writing. I will update this if they ever make this right from a business stand point, but so far that haven't attempted to do the right thing at all! Just give som BS response to show a half attempt of anything.
• JA

  Jay Ashton

  Feb 23, 2026
  5.0
  Newly renovated rooms. Wonderful staff. If you're in the area to enjoy some of the awesome vineyards, this is a wonderful facility. Great location in route to multiple locations. Easy access in Paso Robles. Breakfast available. Indoor pool and other amenities.
• VP

  Vee Pras

  Feb 22, 2026
  5.0
  Excellent service and friendly staff. Spacious dinning hall with big screen tv to watch sports or if you got dinner or lunch to go just go back and eat in the dinning hall. All you can drink coffee, tea and hot chocolate for the guests. And it's good coffee. Even the decaf was flavorful.

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