Business Details
About
Hotel
Located in Pasadena,CA, the Best Western Pasadena Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.2
685 reviews
5 stars
335
4 stars
219
3 stars
72
2 stars
26
1 star
33
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer service received mixed reviews; while some praised the friendly and helpful staff, others reported rude interactions and poor management.
Cleanliness
Many guests noted that rooms were clean and well-maintained, but there were also complaints about dirty bathrooms and issues with housekeeping.
Breakfast Quality
The breakfast was generally well-received, with many guests enjoying the variety and quality, though some found it lacking or outdated.
Room Comfort
Rooms were described as comfortable and spacious, but some guests mentioned issues with noise and dated decor.
Value for Money
Overall, guests felt the hotel offered good value for the price, though some expressed concerns about pricing inconsistencies and additional charges.
- SCSylvain CoponNov 11, 20253.0is was " cheap " so don't attend to be a 4 starts ..But is just okay for one night. free in front parking. the location is okay in the major street of Colorado. The breakfast is include but limited ... good for worker or traveler on budget.
- EDEddie DuranOct 15, 20255.0This place is convenient to stay in. The staff is friendly and kind. The breakfast is perfect for on the go.
- LHlouise hollandOct 13, 20255.0Staff was very friendly and helpful.
- MAMichele AOct 5, 20251.0Called to make reservation since we needed ground floor. Alexa/Alexis is who i had to deal w for this. She was down right rude couldnt wait to get me off phone. She made several mistakes on reservation from not paying attention and in hurry. I had to call back to fix them and mistakes were still there upon check in which Eva didnt fix and added another one which that finally got fixed at check out by finally a professional friendly lady. Room given had a very strong horrible odor in room I had to ask for another room even though it was just one night. Room we were given had loud banging noises from 1130pm to 1am. Walls rattled at times that's how bad it was so didnt get much sleep. Couldn't figure out cause but possibly a/c unit. Plus constant talking of ppl outside our door. Floor was dirty. Otherwise room was semi clean and bed comfortable. Variety tv channels. Breakfast wasnt good not much offered. Yogurt expired muffins old. No hot water for tea although they don't offer tea! Edit to add in response to BW: Everything was brought to the staff attention. How do you think we got a different room if I didn't mention the odor in first room? I asked about hot water / tea and was told you didn't have any, only coffee. That is why I heated up our own water we brought using the microwave. Every issue was reported but only the odor was addressed by giving us a different room. Only got an apology on everything else. We stay in hotels over 100 nights a year for MANY years so I know about reporting issues, etc. Communication prevents issues.
- IHI AM DEIDRE HATHOROct 1, 20254.0It's a basic hotel. Great breakfast. Front desk is not overly friendly. I would stay here again if on a budget. They do what they say.
Frequently Asked Questions About Best Western Pasadena Inn
Does Best Western Pasadena Inn offer free breakfast to guests?
Yes, Best Western Pasadena Inn provides free breakfast for all guests.
Is there a hot tub available at Best Western Pasadena Inn?
Yes, the hotel features a hot tub for guest use.
Is Best Western Pasadena Inn a smoke-free property?
Yes, it is a smoke-free property.
Does the hotel offer free Wi-Fi access?
Yes, free Wi-Fi internet is available throughout the property.
What are the operating hours of Best Western Pasadena Inn?
The hotel is open 24 hours a day, 7 days a week.
Where is Best Western Pasadena Inn located?
It is located at 3570 E Colorado Blvd, Pasadena, CA 91107, United States.
Can guests use social media to connect with Best Western Pasadena Inn?
Yes, the hotel has a Facebook page at https://www.facebook.com/404549882901828 and a Twitter handle @bestwestern.
Are there car rental services near Best Western Pasadena Inn?
Yes, Enterprise Rent-A-Car is located nearby, making it convenient for guests who need rental cars during their stay.
What dining options are available near Best Western Pasadena Inn?
Guests can enjoy Tex-Mex and Mexican cuisine at nearby Chiquita Bonita restaurant, a convenient option for delicious meals close to the hotel.
How can the nearby points of interest assist guests at Best Western Pasadena Inn?
Nearby car rental agencies like Enterprise Rent-A-Car and restaurants like Chiquita Bonita provide guests with transportation options and dining experiences, enhancing their visit to Pasadena.