Business Details
About
Hotel
Los Angeles' original getaway. Experience this iconic landmark hotel, opened in 1914. Situated on 23 acres with grand historic ballrooms and gardens, the hotel features world-class dining and recreational choices such as spa, fitness, and bike rentals. The hotel is conveniently located in an upscale neighborhood close to top dining, shopping, sports venues and cultural attractions, most notably the Rose Bowl, the Norton Simon Museum and The Huntington Library, Art Collection and Botanical Gardens. The property is also within easy reach of downtown Los Angeles and its many attractions and entertainment venues.
Location
The Langham Huntington, Pasadena
1401 S Oak Knoll Ave, Pasadena, CA
91106, United States
Hours
Reviews
4.6
2,817 reviews
5 stars
2,111
4 stars
434
3 stars
129
2 stars
60
1 star
83
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many guests praised the staff for their friendliness and attentiveness, there were numerous reports of inconsistent service, particularly during busy times, leading to frustration.
Room Conditions
Several reviews indicated that the rooms were outdated or not well-maintained, with issues such as poor drainage, noise disturbances, and cleanliness concerns.
Dining Experience
Guests expressed disappointment with the food quality and value, particularly in the restaurants and during special events like afternoon tea, with some describing it as overpriced and underwhelming.
Valet Service
Valet service received mixed reviews, with some guests experiencing long wait times and issues with staff treatment, while others found it efficient and friendly.
Property Appeal
The hotel grounds and overall ambiance were frequently highlighted as beautiful and serene, contributing positively to guests' experiences.
- MJMohammad JaffreyNov 16, 20251.0Beware of micro aggressions/profiling from the valet staff. In a recent visit, the valet assumed because of either my car or how I looked that I was an uber driver. I was there for a friend’s birthday at the restaurant. I had to express twice that I was not there to pick someone up. I didn’t say anything because I thought I was being overly sensitive in the moment but a bit later a friend of mine that was attending had the same experience. I wrote to them and they gave a very lackluster response.
- GGGavin GlynnNov 7, 20254.0The valet doesn’t know the restaurant hours so you park and walk through entire hotel to find the restaurant closed after lunch. The pool bar is an option and friendly but the bar area mirrors were streaked with dirty dish rags, shelving hold stock beverages were bending from too much weight, and there is no door exit to the front valet so you have walk a football field length hallway to leave…oh, you have go get validation from their own hotel and parking service. Who requires validation for their own parking & restaurant.
- AGAllan GreenbergNov 6, 20255.0Very special hotel that has a retro atmosphere of the exclusive London hotel which is the heritage. I would like guests to appreciate the ambiance and dress more appropriately but for most especially the young it is CA whatever happens to seem in.
- KSKathleen ShanahanNov 4, 20255.0No Regrets. My four day visit to The Langham was first rate. The staff was consistenetly amazing. I have a special shout out to Fanuel Girmay, Bell Captain. Mr. Grimay really knows his restaurants, and is very well informed regarding all the best eateries in both the Pasadena, San Marino and larger Los Angeles area. Additionally, the restaurants / bars on site at The Lnagham provide diners with farm to table well thought out menu items. The server staff is second to none.
- EEEricOct 28, 20254.0Great place for a quick getaway! The entire staff is very welcoming and there for any of your needs. The spa amenities such as the sauna, steam room and gym are an added plus. Tennis court and pools are amazing! The property and views are absolutely beautiful. It was very peaceful and felt private, the history of this site is one to look into. Location is great and minutes away from The Huntington Library and Old Pas. The rooms are pretty standard, we honestly expected more. Our shower did not drain efficiently, the water was ankle high seconds into the shower. There was no outlets open or accessible for the coffee machine provided. If I'm being extra picky, one of the nightstands with the built in plugs wasn't plugged in either (again no outlets available for this). There is no self-parking on site as well. Another downside was the food sadly. Food was very underwhelming for the value... I personally would consider it very overpriced for what it is. We ended up ordering ubereats pretty often during our stay when we stayed in. Drinks were great, shout out to Garrett at the bar! Aside from a few small things that are easily tolerable, I would definitely stay here again! Everyone on staff and the property is amazing!
Frequently Asked Questions About The Langham Huntington, Pasadena
Are any closures in place at The Langham Huntington, Pasadena due to COVID-19?
As the economy continues to gradually reopen under new modifications provided by the state, The Langham Huntington, Pasadena will be in alignment with the suggested state and city practices. Please visit our website for a detailed list of practices and enhancements being implemented to ensure a clean and healthy environment for our guests and colleagues. Please note not all dining outlets or guest facilities, including Chuan Spa, may be available at the time of your visit; we look forward to opening these in the coming weeks.
What are the check-in and check-out times at The Langham Huntington, Pasadena?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Is The Langham Huntington, Pasadena accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, and pool facilities, making it mobility accessible.
Does the hotel provide WiFi access?
Yes, complimentary WiFi is available in public areas throughout the hotel.
Are pets allowed at The Langham Huntington, Pasadena?
Yes, the hotel welcomes pets including dogs.
What dining options are available on-site?
The hotel features four restaurants including The Royce Wood-Fired Steakhouse, The Georgian Room, The Hideaway Terrace, and The Terrace Restaurant, along with several bars such as The Langham Huntington Bar and The Tap Room.
Does The Langham Huntington, Pasadena offer spa and wellness services?
Yes, the hotel has a spa offering massage services at Chuan Spa and Huntington Spa and Salon, along with a fitness center and sauna.
Is valet parking available at The Langham Huntington, Pasadena?
Yes, valet parking is available for guests at the hotel.
Are there any bicycle rental services offered by the hotel?
Yes, the hotel offers bicycle rentals for guests to explore the area.
What nearby cultural attractions can guests visit around The Langham Huntington, Pasadena?
Guests can visit nearby attractions such as the Rose Bowl stadium, Norton Simon Museum, The Huntington Library, Art Collection and Botanical Gardens, California Art Club Gallery at The Old Mill, and El Molino Viejo historic landmark.
How can guests get directions to The Langham Huntington, Pasadena using local transit or nearby landmarks?
The hotel is conveniently located in Pasadena near well-known spots like The Langham Huntington Bar, The Lobby Lounge, and The Hideaway, which can help guests orient themselves. Although there is no local shuttle, guests can use taxi or rideshare services and look for the hotel at 1401 S Oak Knoll Ave to find their way.